micro-elites: how to get the best user-generated content

Andy Oram has a good idea

The idea of micro-elites actually came to me when looking at the Peer to Patent project. There are currently 1611 signed-up contributors searching for prior art on patent applications. But you don’t want 1611 people examining each patent. You want the 20 people who understand the subject deeply and intimately. A different 20 people on each patent adds up to 1611 (and hopefully the project will continue, and grow to a hundred or a thousands times that number).

Even Wikipedia follows this rule in some cases. There are some subjects where everybody in the world holds an opinion and a huge number actually know some facts. But other subjects would never see articles unless a couple of the few dozen experts in the world took time to write it.

A corollary of the micro-elite principle is that one of the best ways to help a project requiring a micro-elite is to find the right contributors and persuade them to help out. We should also examine the rewards that such projects offer to see whether they offer enough incentives to draw the micro-elite. The key prerequisite for good writing is good writers.

Ed Felten on Radiohead’s experiment

In a typically thoughtful post, Ed Felten challenges the gloomy conclusions some people have drawn from the Radiohead ‘choose your own price’ strategy for their latest album.

Comscore released data claiming that 62% of customers set their price at zero, with the remaining 38% setting an average price of $6, which comes to an average price of $2.28 per customer.

Ed points to a basic economic point missing in this debate: Lower average price does not imply lower profit. Radiohead may well be making more money because the price is lower.

To see why this might be true, imagine that there are 10 customers willing to pay $10 for your album, 100 customers willing to pay only $2, and 1000 customers who will only listen if the price is zero. (For simplicity assume the cost of producing an extra copy is zero.) If you price the album at $10, you get ten buyers and make $100. If you price it at $2, you get 110 buyers and make $220. Lowering the price makes you more money.

Or you can ask each customer to name their own price, with a minimum of $2. If all customers pay their own valuation, then you get $10 from 10 customers and $2 from 100 customers, for a total of $300. You get perfect price discrimination — each customer pays his own valuation — which extracts the maximum possible revenue from these 110 customers.

Of course, in real life some customers who value the album at $10 will name a price of $2, so your revenue won’t reach the full $300. But if even one customer pays more than $2, you’re still better off than you’d be with any fixed price. Your price discrimination is imperfect, but it’s still better than not discriminating at all.

Now imagine that you can extract some nonzero amount of revenue from the customers who aren’t willing to pay at all, perhaps because because listening will make them more likely to buy your next album or recommend it to their friends. If you keep the name-your-own-price deal, and remove the $2 minimum, then you’ll capture this value because customers can name a price of zero. Some of the $10-value or $2-value people might also name a price of zero, but if not too many do so you might be better off removing the minimum and capturing some value from every customer….

What the discussion about this misses is the change in the cost-structure of music. Some time ago, William Fisher published an analysis of the cost structure of a CD. It turns out that distribution and retailing accounts for nearly half the cost, with artists getting only 12 per cent. Take out the costs of physical distribution and you have a very different picture.

Just in case you were feeling bullish…

… there’s an interesting report in the Telegraph:

The Bank of England Governor has issued an extremely unusual warning on world stock markets, indicating that shares may be heading for a major fall.

Mervyn King said the full impact of the credit crunch had not yet been felt on equity markets in the West and in developing countries, saying that the possibility of share price falls were one of the biggest risks facing the world economy.

His warning came as the Bank gave a firm indication that it plans to cut interest rates as many as three times over the next two years to protect Britain’s economy in the wake of the credit crunch. The signal caused the pound to drop to a four-year low against the euro, with the single currency now worth 71.13p.

Are reporters doomed?

Thoughtful piece by David Leigh.

You can get junk food on every high street. And you can get junk journalism almost as easily. But just as there is now a Slow Food movement, I should also like to see more Slow Journalism. Slow Journalism would show greater respect for the reporter as a patient assembler of facts. A skilled craftsman who is independent and professionally reputable. A disentangler of lies and weasel words. And who is paid the rate for the job. Aren’t such people essential for probing the dodgy mechanisms of our imperfect democracy, and our very imperfect world?

But the power of reporting does not lie entirely — or even mostly — in the nobility of its practitioners, or their professional skills. Or their celebrity status. It also lies in the preservation of media outlets that are themselves powerful.

When I reflect on the investigations I have been involved in, I realise that the reporter does have influence. We have written about the scandal of tax-dodgers with private jets pretending to live in Monaco, but still working four days a week in a London office. The government now says it will close that loophole. We wrote some rather savage articles about plans to restrict use of the Freedom of Information Act. They dropped the plans. And Rob Evans and I have written scores of articles detailing the corrupting influence
of the defence ministry’s arms sales department. The government now says it will shut the department.

There is only one reason why these stories have an effect. I like to think, of course, it is down to our own personal brilliance. But it is not. It is because a story on the front page of the Guardian carries clout. So do reports on the BBC, for example — that’s why Andrew Gilligan’s stories about alleged sexed-up dossiers caused such panic and rage in Downing Street. That is perhaps one of the biggest dangers of the media revolution. When the media fragment — as they will — and splinter into a thousand websites, a thousand
digital channels, all weak financially, then we will see a severe reduction in the power of each individual media outlet. The reporter will struggle to be heard over the cacophony of a thousand other voices.

Politicians will no longer fear us. And if that day comes, I’m afraid it really will be the end of the reporter.

San Francisco

I love San Francisco (and might even go back sometime if the US electorate chooses someone sensible next November). This picture (by Dave Sifri) captures the essence of it for me.

Britain now has 4 million bloggers

From Bobbie Johnson

The survey was commissioned by the online company Garlik, which aims to give citizens more power over how their personal information is used digitally. It asked a representative sample of 2,000 internet users about their online habits. Of Britain’s web population of 26 million it found that 15% kept a blog. Of those running a personal website, almost one in five were blogging at least once a day – the high water mark for an internet phenomenon that is transforming the way people voice their opinions…