Quote of the Day

“Postel’s Law, aka the Robustness Principle is useful here. Be conservative in what you transmit, liberal in what you accept, and reject malicious patterns. Another way to put that could be: speak gently, keep an open mind to what others say, and don’t be a doormat.

From a lovely essay, “How to be Polite … for Geeks”, by Quinn Norton.

Imaginative failure and Ebola

Like many people, I’m wondering what one could do to help the people dealing with Ebola on the ground in Africa. So far, the only answer I’ve come up with is to donate money to the Disasters Emergency Committee. But when I see the modelling predictions coming from the CDC in Atlanta — which predict that if things go on as they are, Ebola will be hitting the 1.4 million mark by January in those countries, I wonder whether most people in the UK or the US are aware of how serious this could be for the world.

Dave Winer pointed me to a must-read piece in Wired, which in turn pointed me to an extraordinary blog post by two risk-communication experts, Jody Lanard and Peter Sandman. They write:

The possibility of an Ebola pandemic throughout the developing world is the scenario that keeps us up nights. We think it must keep many infectious disease experts up as well. But few are sounding the alarm. The two of us are far less worried about sparks landing in Chicago or London than in Mumbai or Karachi. We wish Dallas had served as a teachable moment for what may be looming elsewhere in the world, instead of inspiring knee-jerk over-reassurance theater about our domestic ability to extinguish whatever Ebola sparks come our way. We are glad that Dallas at least led to improvements in CDC guidelines for personal protective equipment and contact tracing, and belatedly jump-started front-line medical and community planning and training. But it doesn’t seem to have sparked the broader concern that is so vitally needed.

Americans are having a failure of imagination – failing to imagine that the most serious Ebola threat to our country is not in Dallas, not in our country, not even on our borders. It is on the borders of other countries that lack our ability to extinguish sparks.

That metaphor of jumping sparks seems to me to be prophetic.

Here’s what they think would be necessary to stop Ebola becoming endemic. Call this the Optimistic Scenario:

The people of West Africa and the governments of West Africa rise to the occasion, radically altering deeply embedded cultural practices, from political corruption to the way they bury their dead.

The epidemic stops spreading exponentially, so the gap between needs and resources stops getting wider every day than the day before.

The world’s nations actually fill that gap, providing enough money, supplies, and people to outrace the epidemic.

Treatment, isolation, contact tracing, and contact monitoring reach the percentage of cases needed to “break the epidemic curve.”

Meanwhile the epidemic doesn’t cross into too many more countries. And all the sparks that land in other countries are extinguished with minimal collateral damage, as has been the case so far in Nigeria, Senegal, Spain, and the United States. (As of the evening of October 23, the U.S. now has a second index case to cope with.)

Fears that sparks will travel more widely and launch new epidemics in Asia, Latin America, and elsewhere prove unfounded.

Or, alternatively, a spectacularly successful vaccine is quickly discovered, tested, mass-produced, and mass-distributed.

Having read it, you can see why I call it the optimistic scenario. It looks implausible, I’m afraid. So what’s the outlook if it turns out to be indeed too optimistic?

What would it be like, Lanard and Sandman ask…

if there are dozens of sparks landing in the U.S. and other developed countries, not just from West Africa but from all over the world?

if healthcare workers won’t come to work?

if cancer patients and HIV-infected persons and children with asthma can’t get their medicines because 40 percent of generic drugs in the U.S. come from India, where production and shipping have halted?

if refugees, under pressure from civil unrest, insurrection, famine, and economic collapse, are pouring across every border – some sick, some healthy, some incubating?

if Ebola in the developing world launches the next Global Financial Crisis?

if the Holy Grail, the deus-ex-machina – a successful Ebola vaccine – cannot be developed, produced, and distributed before all this happens?

OK. So what would it be like? And might it be worth taking the threat more seriously than we are doing? You can see why the markets are spooked by Ebola.

And what are the pharmaceutical giants doing? They previously ignored Ebola because it was a disease that only affected poor people and therefore offered little prospect of commercial reward. (Not a criticism, just a fact.) Are the governments of the world now leaning on them?

Surveillance and its implications

Yesterday I participated in a panel discussion on surveillance in the Cambridge Festival of Ideas. My fellow-panellists were the anthropologist Caroline Humphrey, the computer scientist Jon Crowcroft and John Rust, the Director of the university’s Psychometrics Centre. The session was ably chaired by Charles Arthur, who until recently was the Technology Editor of the Guardian and still writes regularly for the paper.

We each gave a short talk and then there was a fairly lively Q&A session with a large audience. Here are the notes for my talk.

Although this is ostensibly about technology, in my opinion it is actually about politics, and therefore about democracy. Here’s why.

Whatever one thinks about Edward Snowden, he deserves respect for revealing to the general public the hidden reality of our networked age — which is that “surveillance is the business model of the Internet” as Bruce Schneier puts it. The spooks do intensive surveillance without our consent (and, until recently, without most of us knowing.) The companies (Google, Facebook et al ) claim that they do it with our consent (all those EULAs we clicked ‘Agree’ to in the distant past) in return for the ‘free’ services that they provide and we apparently crave. What Snowden has shown is the extent to which we have been sleepwalking into a nightmare.

Because I think that the problem is, ultimately, political in origin and nature, demonising the agencies doesn’t address the problem. If they are collecting the whole goddam haystack (and they are), then it’s because of the pressure placed on them by their political masters — the ‘war on terror’, the political pressure to ‘join the dots’ and the injunction (e.g. from Vice President Cheney after 9/11) to ensure that “this must never happen again”. In that sense, the NSA, GCHQ etc. are just rational actors trying to meet impossible political demands.

If there is going to be any way out of this nightmare, it is effective, muscular, publicly-credible, and technologically-informed democratic oversight. To date, all we have had since 9/11 is what I call oversight theatre. So the existential question for democracies is whether it is possible to do oversight properly and credibly?

One of the most striking aspects of this new ‘national security’ syndrome is the absence of any rational debate about both its effectiveness (Does all this haystack-collecting actually work in terms of preventing major terrorist outrages?) and its cost-effectiveness (Do we get value for money? And how would we know?). These questions seem to be currently off-limits in our democracies. So we have endless debates about the worth and cost-effectiveness of, say, the proposed High-Speed rail line from London to Birmingham, but no such debate about whether the huge sums spent on the NSA or GCHQ are actually delivering value for money. In that context, there’s an interesting paper from the CATO Institute which makes this point well. “Terrorism”, it says, “is a hazard to human life,

“and it should be dealt with in a manner similar to that applied to other hazards—albeit with an appreciation for the fact that terrorism often evokes extraordinary fear and anxiety. Although allowing emotion to overwhelm sensible analysis is both understandable and common among ordinary people, it is inappropriate for officials charged with keeping them safe. To do so is irresponsible, and it costs lives.

Risk analysis is an aid to responsible decision making that has been developed, codified, and applied over the past few decades—or in some respects centuries. We deal with four issues central to that approach and apply them to the hazard presented by terrorism: the cost per saved life, acceptable risk, cost–benefit analysis, and risk communication. We also assess the (very limited) degree to which risk analysis has been coherently applied to counterterrorism efforts by the U.S. government in making or evaluating decisions that have cost taxpayers hundreds of billions of dollars.

At present, the process encourages decision making that is exceptionally risk averse. In addition, decision makers appear to be overly fearful about negative reactions to any relaxations of security measures that fail to be cost-effective and also about the consequences of failing to overreact.

If other uses of the funds available would more effectively save lives, a government obliged to allocate money in a manner that best benefits public safety must explain why spending billions of dollars on security measures with very little proven benefit is something other than a reckless waste of resources.

Our governments have not done this and so far show no inclination to change their ways.

What are the long-term implications of comprehensive surveillance. What happens to human behaviour in a networked goldfish bowl? Psychologists have shown that people’s behaviour changes when they know they are being watched. What happens to entire societies when intensive surveillance becomes absolutely ubiquitous? Here the experience of East Germans or the wretched citizens of North Korea become relevant.

hen there’s the mystery of public acceptance of surveillance — at least in some societies. One of the things that really baffles me is why have the Snowden revelations not caused more disquiet? Which of course then raises the question of whether there is any real hope of ameliorating the situation in the absence of massive public disquiet? Democracies only change course when there’s public sense of a major crisis. My gloomy conclusion is that not much is going to change. Governments and the security services will see little reason for giving ground on this.

I am also puzzled about why there is not more scepticism of the philosophical underpinnings of the “if you have nothing to hide then you have nothing to fear” argument. This seems to me to be pure cant because what it means is that the State is asserting the right to surveill all of your communications. And the contention that bulk ‘collection’ does not infringe your privacy is bogus for the same reason that Google’s claim that it doesn’t read your mail is bogus: it overlooks the capabilities of the digital technology that both Google and the agencies employ. For without automated pattern-matching and machine learning the security agencies would not be be able to ‘select’ targets for what legal pedants regard as true ‘collection’, namely inspection by a human agent. Related to this is the fact that if, for perfectly legitimate reasons, you take positive steps to protect your communications from official (or any other kind of) snooping by encrypting your email or by using Tor for anonymous browsing, then that is seen as grounds for selecting you for further investigation. So protecting yourself from state surveillance for perfectly innocent reasons becomes grounds for suspicion. This not so much Orwellian as Kafkaesque.

Privacy is both an individual and a social good. Yet we treat it as if it were exclusively a private matter. So an individual can ‘trade’ some of her privacy to Google in return for ‘free’ services like Gmail. Gmail then (machine-) reads her mail in order to target ads at her. But if she writes to someone who has not signed up to Gmail and that person writes back, then his/her email is also read by Google, and his/her privacy has been eroded. Jon Crowcroft knows a researcher who will blacklist anybody who writes to him using a webmail address for that reason.

And then there’s the ultimate question: what will be the political response when, despite all the surveillance, the next terrorist outrage occurs? Because we will have other outrages: after all, the NSA and GCHQ did not see ISIS coming. What then? What will our politicians demand? Even more surveillance? It’s hard to see any logical end-point to this. Or at any rate, any end-point that looks good for democracy.

The future in your pocket

This morning’s Observer column:

If a year is a long time in politics (and it is), then it’s an eternity in communications technology. Fourteen years ago, about 400 million people were using the internet. Today, the number of net users is pushing the 3 billion mark. But that’s not the really big news. What’s truly startling is that 2 billion of these folks are getting their internet connections primarily via smartphones, ie, handheld computers that can access the internet as well as make voice calls, send text messages and do the other things that old-fashioned “feature phones” could do.

This is startling because smartphones are a relatively new development, and when they first appeared less than a decade ago, most of us thought that they would remain an elite consumer product for a long time to come, staples of affluent professionals in the industrialised world, perhaps, but of no relevance to poor people in the developing world who would continue to be delighted with crude feature phones that could just about do SMS.

How wrong can you be? We underestimated both the power of Moore’s law and human nature…

Read on

Virginia Woolf on blogging

VW

Well, not quite. But I’m re-reading her diaries and am coming towards the end of Volume 1 (1915-19) and in the entry for April 27, 1919 came on this meditation on diary-writing which in some ways might also be written about blogging.

Woolf had just finished writing a long article for some publication or other (one forgets what an assiduous literary hack she was), and then continues thus:

“In the idleness which succeeds any long article… I got out this diary, & read as one always does one’s own writing, with a kind of guilty intensity. I confess that the rough & random style of it, often so ungrammatical, & crying for a word altered, afflicted me somewhat. I am trying to tell whatever self it is that reads this hereafter that I can write very much better; & take no time over this; & forbid her to let the eye of man behold it. And now I may add my little compliment to the effect that it has a slapdash & vigour, & sometimes hits an unexpected bulls eye. But what is more to the point is my belief that the habit of writing thus for my own eye only is good practise [sic]. It loosens the ligaments. Never mind the misses & the stumbles. Going at such a pace as I do I must make the most direct and instant shots at my object, & thus have to lay hands on words, choose them, & shoot them with no more pause than is needed to put my pen in the ink. I believe that during he past year I can trace some increase of ease in my professional writing which I attribute to my casual half hours after tea. Moreover there looms ahead of me the shadow of some kind of form which a diary might attain to. I might in the course of time learn what it is that one can make of this loose, drifting material of life; finding another use for it than the use I put it to, so much more consciously & scrupulously, in fiction. What sort of diary should I like mine to be? Something loose knit, & yet not slovenly, so elastic that it will embrace any thing, solemn, slight or beautiful that comes into my mind. I should like it to resemble some deep old desk, or capacious hold-all, in which one flings a mass of odds & ends without looking them through. I should like to come back, after a year or two, & find that the collection had sorted itself & refined itself & coalesced, as such deposits mysteriously do, into a mould, transparent enough to reflect the light of ourr life, & yet steady, tranquil composed with the aloofness of a work of art.”

As a thought-experiment, I’ve tried to imagine Woolf as a blogger. My conclusion is that she would have made a terrific one. But of course she couldn’t have done it because her diaries are so suffused with critical (and often harsh) assessments of the people she knew, and so filled with gossip, that she would have had to retain a full-time libel lawyer.

Forthcoming: Constitutional chaos

Yesterday’s YouGov poll suggesting that Labour will lose 30 of the 40 Westminster seats that it currently holds in Scotland means that after the general election in May the balance of power in the UK will be held by UKIP and the Scottish National Party — i.e. two parties which do not accept the current constitutional settlement of the UK.

Interesting prospect.

Why the iPhone is such a big deal

In theory, Apple is a computer company. In practice, its most important product is a handheld computer called the iPhone, as this NYT piece makes clear.

Excerpt:

Toni Sacconaghi, an analyst at Sanford C. Bernstein, says the gross profit margin for the iPhone is close to 50 percent. Because the iPhone is Apple’s most popular product — with more than 39 million sold in the last quarter — it accounts for a disproportionately large percentage of Apple’s overall profit, somewhere between 60 and 70 percent, Mr. Sacconaghi said.

“Apple is now so big that it takes a lot to make it grow appreciably,” Mr. Sacconaghi said. It’s producing an impressive interrelated ecosystem of products and services, including its forthcoming digital watches, its new digital payment system, its revived Mac line, refreshed iPads and new software operating systems. Even if all of its ventures succeed, none are likely in the next year or two to rival the financial impact of the iPhone. “The iPhone is the core of Apple right now,” he said.

In a sense, it’s the core of the stock market as well. Apple is the biggest company, by market capitalization, in the world. Apple accounts for about 3.5 percent of the weighting of the Standard & Poor’s 500-stock index. And, through Thursday, because its stock has performed magnificently while the overall market has not, Apple accounted for 18 percent of the entire rise of the S.&P. 500 index this year, according to calculations by Paul Hickey, co-founder of the Bespoke Investment Group. And the engine driving Apple shares is the iPhone.

How the network is evolving

This morning’s Observer column:

Earlier this year engineer Dr Craig Labovitz testified before the US House of Representatives judiciary subcommittee on regulatory reform, commercial and antitrust law. Labovitz is co-founder and chief executive of Deepfield, an outfit that sells software to enable companies to compile detailed analytics on traffic within their computer networks. The hearing was on the proposed merger of Comcast and Time Warner Cable and the impact it was likely to have on competition in the video and broadband market. In the landscape of dysfunctional, viciously partisan US politics, this hearing was the equivalent of rustling in the undergrowth, and yet in the course of his testimony Labovitz said something that laid bare the new realities of our networked world…

Read on…

More…

Wired had an interesting series about this shift, the first episode of which has a useful graphic illustrating the difference between most people’s mental model of the Internet, and the emerging reality.

Big Ben

David Remnick has a lovely memoir of Ben Bradlee in the New Yorker which captures the essence of the man (and mentions the one black spot on his record, namely the way his friendship with JFK blurred his journalistic judgement). Remnick is a delightful writer with a good ear for anecdote. Take this, for example:

During his reign, from 1968 to 1991, as the executive editor of the Washington Post, Bradlee took time periodically to dictate correspondence into a recorder. His letters in no way resembled those of Emily Dickinson. He was given neither to self-doubt nor to self-restraint. In his era, there may have been demands by isolated readers for greater transparency, for correction or explanation, but there was no Internet, no Twitter, to amplify them. Bradlee was, by today’s standards, unchallengeable, and he was expert in the art of florid dismissal. His secretary, Debbie Regan, was, in turn, careful to reflect precisely his language when transcribing his dictation. One day, Regan approached the house grammarian, an editor named Tom Lippman, and admitted that she was perplexed. “Look, I have to ask you something,” she said. “Is ‘dickhead’ one word or two?”

In the film about the Watergate saga, All the President’s Men, Bradlee was played by Jason Robard, and many people — including me — thought that he had probably hammed it up a bit. Remnick disagrees:

Younger people watching the actor Jason Robards’s portrayal of Bradlee in “All the President’s Men” can be forgiven for thinking it is a broad caricature, an exaggeration of his cement-mixer voice, his cocky ebullience, his ferocious instinct for a political story, and his astonishing support for his reporters. In fact, Robards underplayed Bradlee. Recently, Tom Zito, a feature writer and critic at the Post during the Bradlee era, told me this story:

“One afternoon in the fall of 1971, I was summoned to Ben’s office. I was the paper’s rock critic at the time. A few minutes earlier, at the Post’s main entrance, a marshal from the Department of Justice had arrived, bearing a grand-jury subpoena in my name. As was the case ever since the Department of Justice and the Post had clashed over the Pentagon Papers, earlier that year, rules about process service dictated that the guard at the front desk call Bradlee’s office, where I was now sitting and being grilled about the business of the grand jury and its potential impact on the paper. I explained that my father was of Italian descent, lived in New Jersey, had constructed many publicly financed apartment buildings—and was now being investigated by the U.S. Attorney for the Southern District of New York regarding income-tax evasion. ‘Your father?’ Ben exclaimed in disbelief, and then called out to his secretary, ‘Get John Mitchell on the phone.’ In less than a minute, the voice of the Attorney General could be heard on the speaker box, asking, somewhat curtly, ‘What do you want, Ben?’ In his wonderfully gruff but patrician demeanor, and flashing a broad smile to me, Ben replied, ‘What I want is for you to never again send a subpoena over here asking any of my reporters to give grand-jury testimony about their parents. And if you do, I’m going to personally come over there and shove it up your ass.’ The subpoena was quashed the next day.”

Remnick also quashes the notion that Bradlee was an ideological creature: he wasn’t. What he was, though, was a fierce believer in the First Amendment.

I’m sending the link to Remnick’s essay to my students on our Masters in Public Policy course because we had been talking in class about the decline of the print-journalism era. I was about to append a postcript in Irish — Ní bheidh a leithéad arís ann (We shall not see his like again) — but thought better of it. After all, the Snowden saga suggests that the Bradlee spirit is still alive and well, at least in some corners of our media jungle.