Why Facebook and Google are buying into drones

Posted on April 20, 2014 by jjn1

This morning’s Observer column.

Back in the bad old days of the cold war, one of the most revered branches of the inexact sciences was Kremlinology. In the west, newspapers, thinktanks and governments retained specialists whose job was to scrutinise every scrap of evidence, gossip and rumour emanating from Moscow in the hope that it would provide some inkling of what the Soviet leadership was up to. Until recently, this particular specialism had apparently gone into terminal decline, but events in Ukraine have led to its urgent reinstatement.

The commercial equivalent of Kremlinology is Google- and Facebook-watching. Although superficially more open than the Putin regime, both organisations are pathologically secretive about their long-term aspirations and strategies. So those of us engaged in this strange spectator-sport are driven to reading stock-market analysts’ reports and other ephemera, which is the technological equivalent of consulting the entrails of recently beheaded chickens.

It’s grisly work but someone has to do it, so let us examine what little we know and see if we can make any sense of it…

LATER: Seb Schmoller, struck by my puzzlement about why Facebook had bought Oculus Rift, sent me a link to an interesting blog post by Donald Clark, who has experience of using Oculus kit.

I’ve played around with the Oculus for some time now – played games, roared around several roller-coasters, had my head chopped off by a guillotine, walked around on the floor of the ocean looking up at a whale and shark, floated around the International Space Station using my rocket pack.
Why do I think it matters? It’s possible, just possible, that this device, or one like it, will change the world we know forever. It will certainly revolutionise the world of entertainment. Flat screen TVs have got as big and sharp as they can get. It is clear that most people do want that big, panoramic experience but there’s a limit with 2D. Climb into that screen, which is what the Oculus allows you to do and you can look around, upwards, over your shoulder. You can them move around, do things and things can be done to you. It’s mind blowing.

The problem that Oculus has is getting to market quickly. Kickstarter was fine, for starting. Sony is right on their shoulder with project Morpheus. With this money they can accelerate R&D, have a massive marketing push and keep the price right…

His conclusion:

This is not only a ‘game’ changer, it’s an experience changer. It will change the way we spend our time, expand our experience and acquire skills. I’ve seen the effect it has with children, teenagers, adults and pensioners. It’s an experience, even at low resolution that can change your life, as you know, when you’ve tried it that it’s coming and when it comes it will be all-embracing. Facebook already has the world at its feet with 1.5 billion users, it now has the world on its head.

Translation: maybe the acquisition make more sense than I though.

Why Snapchat is interesting

Posted on April 2, 2014 by jjn1

As usual, danah boyd nails it:

Snapchat offers a different proposition. Everyone gets hung up on how the disappearance of images may (or may not) afford a new kind of privacy. Adults fret about how teens might be using this affordance to share inappropriate (read: sexy) pictures, projecting their own bad habits onto youth. But this is isn’t what makes Snapchat utterly intriguing. What makes Snapchat matter has to do with how it treats attention.

When someone sends you an image/video via Snapchat, they choose how long you get to view the image/video. The underlying message is simple: You’ve got 7 seconds. PAY ATTENTION. And when people do choose to open a Snap, they actually stop what they’re doing and look.

In a digital world where everyone’s flicking through headshots, images, and text without processing any of it, Snapchat asks you to stand still and pay attention to the gift that someone in your network just gave you. As a result, I watch teens choose not to open a Snap the moment they get it because they want to wait for the moment when they can appreciate whatever is behind that closed door. And when they do, I watch them tune out everything else and just concentrate on what’s in front of them. Rather than serving as yet-another distraction, Snapchat invites focus.

Furthermore, in an ecosystem where people “favorite” or “like” content that is inherently unlikeable just to acknowledge that they’ve consumed it, Snapchat simply notifies the creator when the receiver opens it up. This is such a subtle but beautiful way of embedding recognition into the system. Sometimes, a direct response is necessary. Sometimes, we need nothing more than a simple nod, a way of signaling acknowledgement. And that’s precisely why the small little “opened” note will bring a smile to someone’s face even if the recipient never said a word.

Snapchat is a reminder that constraints have a social purpose, that there is beauty in simplicity, and that the ephemeral is valuable. There aren’t many services out there that fundamentally question the default logic of social media and, for that, I think that we all need to pay attention to and acknowledge Snapchat’s moves in this ecosystem.

My idea of a perfect blog post. It’s insightful, thought-provoking and beautifully written.

Facebook @ 10

Posted on February 2, 2014 by jjn1

My piece on Facebook’s first decade.

In fact, the most significant question is not whether teenagers will abandon Facebook, but whether its adoption by huge numbers of adults will result in the fulfilment of Zuckerberg’s vision of owning “the world’s social graph” – the network of humanity’s online social connections. If it does, then our society’s move into completely uncharted territory will be complete.

The reason for this is that, in a strange way, Facebook’s business model is analogous to that of the US National Security Agency. Both need to use surveillance of both intimate and public online activity to make inferences about behaviour. The NSA claims that this enables it to spot and thwart terrorism and other bad stuff. Facebook’s implicit – but rarely explicitly articulated – claim is that intensive monitoring of what its users do enables it to both tailor services to their needs and provide precise targeting information for advertisers.

The difference is that while it’s impossible to know whether the NSA’s surveillance is a cost-effective way of achieving its mission, there’s no doubt that Facebook’s monitoring of its users is paying off, big time – as evidenced by its quarterly results, released last week. The company had revenues of $2.59bn for the three months ending 31 December – up 63% from the same time last year; and for 2013 as a whole it had revenues of $7.87bn, up 55% year-on-year. Its profit last year was $1.5bn.

All of which is pretty good for an outfit created by a Harvard undergraduate in his dorm room 10 years ago. What then of the next 10 years? As with most internet ventures, it’s impossible to say. On the one hand, permissionless innovation might spring another surprise on the world. After all, software is pure thought-stuff and there’s no shortage of geniuses in the profession. This is why many online moguls have Andy Grove’s motto – “only the paranoid survive” – engraved on their psyches. The future of Facebook will be determined by the outcome of a struggle between Metcalfe’s law and the capacity of the net to spring disruptive surprises.

Instagram, Youtube and the astonishing stats of photo uploads

Posted on November 11, 2013 by jjn1

Benedict Evans has an interesting blog post about the way social media and user-generated content is changing. His statistics for photo-uploads are particularly intriguing. Excerpt:

Facebook’s latest disclosure is that 55m photos are shared a day on Instagram, and another 350m on Facebook itself. But 350m a day are also shared on Snapchat, and 400m on Whatsapp. And we don’t know the numbers for Line, or WeChat, or the next half-dozen services to be launched that we haven’t seen yet. Meanwhile Instagram has 150m monthly active users but Whatsapp has 350m and there are close to a dozen others with more than Instagram.

So as it turns out, Facebook did not solve the unbundling problem by buying Instagram – even in photos. It bought just one of many mobile social products, and not even the biggest.

All of these new services are driven by the fact that smartphones have characteristics that remove most of the defensive barriers that Facebook has on the desktop:

The smartphone address book is a ready-made social graph that all apps can tap into

The photo library is open to all apps

Push notifications remove the need to check multiple sites

Home screen icons are easier to switch between than different websites

The fluidity with which you can move between these apps seems to be breeding very fluid use cases. The original analysis was that these were unbundling Facebook in a semi-coherent way – most obviously, Instagram was taking photos, a core Facebook use case, and moving them to a different, specialised app. But it doesn’t seem to be as clearly defined as that.

Interesting that Flickr is just an also-ran in this arena. But that may be because Flickr users see themselves more as photographers rather than online socialites.

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