What happens when executives make technological decisions

An interesting angle on why the BBC is having technical difficulties, written by someone who seems to be a former BBC engineer.

The problem is that the BBC doesn’t control its own technical infrastructure. In an act of staggering short-sightedness it was outsourced to Siemens as part of a much wider divesting of the BBC Technology unit. In typical fashion for the BBC, they managed to select a technology supplier without internet operations experience. We can only assume that this must have seemed like an acceptable risk to the towering intellects running the BBC at the time. Certainly the staff at ground level knew what this meant, and resigned en masse.

Several years later this puts the BBC in the unenviable situation of having an incumbent technology supplier which takes a least-possible-effort approach to running the BBC’s internet services. In my time at the BBC, critical operational tasks were known to take days or even weeks despite a contractual service level promising four hour response times. Actual code changes for deploying new applications were known to take months. An upgrade to provide less than a dozen Linux boxes for additional server capacity – a project that was over a year old when I joined the BBC – was still being debated by Siemens when I left, eighteen months later.

The BBC’s infrastructure is shockingly outdated, having changed only by fractions over the past decade. Over-priced Sun Enterprise servers running Solaris and Apache provide the front-end layer. This is round-robin load balanced, there’s no management of session state, no load-based connection pool. The front-end servers proxy to the application layer, which is a handful of Solaris machines running Perl 5.6 – a language that was superseded with the release of Perl 5.8 over five and a half years ago. Part of the reason for this is the bizarre insistence that any native modules or anything that can call code of any kind must be removed from the standard libraries and replaced with a neutered version of that library by a Siemens engineer.

Yes, that’s right, Siemens forks Perl to remove features that their engineers don’t like.

This means that developers working at the BBC might not be able to code against documented features or interfaces because Siemens can, at their sole discretion, remove or change code in the standard libraries of the sole programming language in use. It also means that patches to the language, and widely available modules from CPAN may be several major versions out of date – if they are available at all. The recent deployment of Template Toolkit to the BBC servers is one such example – Siemens took years and objected to this constantly, and when finally they assented to provide the single most popular template language for Perl, they removed all code execution functions from the language…

There are some interesting comments on the post.

Second skin

Giles Smith has been on the road again

It’s a week since the new Lotus Europa S left me and I still bear the bruises. Specifically, I bear a bruise the size of a hubcap in the triceps area of my right arm – the legacy of my repeated attempts to get out of the car while retaining at least some degree of dignity.

It’s low, you see, the Europa S. Low and thin. You don’t so much climb into it as pull it on, the way you might pull on a pair of trousers or a sleeping bag. And once you’re in there, you are, technically, lying in the middle of the road, separated from the Tarmac by some leather upholstery, a sheet of metal and approximately two and a half centimetres of clear air.

The thing is to choose your location before exiting.

A crowded high street, for instance, may not be the best place to discover the full range of physical exertion involved. And if, at any point, both your palms are flat down on the pavement of that high street, with your legs still somewhere back in the car, as mine were in those tentative, trial stages, then you could end up wishing you had taken some private instruction first.

My advice: lean hard against the door-jamb. The catch will bruise your arm, but it will give you all the support you need. And take it one limb at a time. Another thing to master: a mock casual facial expression for use at the completion of the manoeuvre. It helps to mask the embarrassment and the pain.

And all because he wanted to drive “what is, in essence, a rocket-powered biscuit tin.”

That boy can write.

Cyberlawyer 2.0

The Economist has a good profile of Larry Lessig…

WHEN working as a clerk in the early 1990s for Antonin Scalia, a Supreme Court Justice, a twenty-something law graduate became frustrated by the limitations of the creaking mainframe technology used by the court to publish its rulings—a system called Atex that is well known to veteran journalists. So he and another clerk made a presentation about the virtues of personal computers to the Supreme Court’s technology committee. The verdict from its chairman, Justice Sandra Day O’Connor, was swift. “I want PCs on everyone’s desk on Monday,” she ruled. This was more than a one-time judicial victory. The incident also hinted at a legal career in which Lawrence Lessig—today one of America’s leading cyberlaw experts—would always argue on the side of technological progress…

Would you trust the government with your data?

Fascinating post by James Cridland, who asked to see what data the Driving Standards Agency (the outfit which lost the most recent batch of confidential information) holds on him.

There’s an interesting sting in the tail.

Let’s return to “Trading/Sharing in Personal Information”. The register says who can receive this information – which specifically includes “personal details, financial details, offences, criminal proceedings”. Here’s a few…

Police forces, central government, local government, employees and agents of the data controller, department of health, department for education and employment, the media…

The MEDIA?!?!!!

It seems that the Department of Transport can, if they wish, let any media organisation in the UK or the EEA know my driving licence details, including my financial information. Anyone in the media can know whether I got a speeding fine in 1997 for doing 42 in a non-built-up, badly-signed 30-zone. (I did. But I have a clean licence now.)

This is big stuff. And I wonder what the definition of “the media” is, in this context. Am *I* the media, running a blog that has more readers than many small magazines? Am I able to request this data on someone I know?

La Vie Parisienne

On Christmas Night we went visiting, and our hostess announced that everyone was expected to do a ‘party piece’. Desperate to avoid singing, I asked if I might do a reading and my glance alighted on a wonderful book I hadn’t seen in three decades — the collection of ‘Letters from Paris’ dispatched by Janet Flanner to the New Yorker — and read a passage from that.

Afterwards, I was offered the loan of the book and accepted with alacrity. I’ve had difficulty putting it down ever since. It has some of the best reportage I’ve ever had the good fortune to read. Here, for example, is Flanner’s dispatch for April 19, 1945 in which she describes the scene at the Gare de Lyon:

The next day, the first contingent of women prisoners arrived by train, bringing with them as very nearly their only baggage the proofs, on their faces and their bodies and in their weakly spoken reports, of the atrocities that had been their lot and that of hundreds of thousands of others in the numerous concentration camps our armies are liberating, almost too late. These three hundred women, who came in exchange for German women held in France, were from the prison camp of Ravensbruck, in the marshes midway between Berlin and Stettin. They arrived at the Gare de Lyon at eleven in the morning and were met by a nearly speechless crowd ready with welcoming bouquets of lilacs and other spring flowers, and by General de Gaulle, who wept. As he shook hands with some wretched woman leaning from a window of the train, she suddenly screamed C’est lui!, and pointed to her husband, standing nearby, who had not recognised her. There was a general anguished babble of search, of finding, or not finding. There was almost no joy; the emotion penetrated beyond that, to something nearer pain. Too much suffering lay behind this homecoming, and it was the suffering that showed in the women’s faces and bodies.

Of the three hundred women whom the Ravensbruck Kommandant had selected as being able to put up the best appearance, eleven had died en route. One woman, taken from the train unconscious and placed on a litter, by chance opened her eyes just as de Gaulle’s color guard marched past her with the French tricolor. She lifted an emaciated arm, pointed at the flag, and swooned again. Another woman, who still had a strong voice and an air of authority, said she had been a camp nurse. Unable to find her daughter and son-in-law in the crowd, she began shouting “Monique! Pierre!” and crying out that her son and husband had been killed fighting in the resistance and now where were those two who were all she had left? Then she sobbed weakly. One matron, six years ago renowned in Paris for her elegance, had become a bent, dazed, shabby old woman. When her smartly attired brother, who met her, said, like an automaton, “Where is your luggage?”, she silently handed him what looked like a dirty black sweater, fastened with safety pins round whatever small belongings were rolled inside. In a way, all the women looked alike: their faces were gray-green, with reddish-brown circles around their eyes, which seemed to see but not to take in. They were dressed like scarecrows, in what had been given to them at camp, clothes taken from the dead of all nationalities. As the lilacs fell from inert hands, the flowers made a purple carpet on the platform and the perfume of the trampled flowers mixed with the stench of illness and dirt.

This is wonderful, spare writing. It’s the journalist as eyewitness, giving her reader a feeling of what it was like to be there. It combines the big, impressionistic picture with the tiny details that fix truths in one’s mind: the socialite’s brother, still trapped — despite the war — in his privileged cocoon, asking his sister about her luggage; the unconscious woman who wakes to see the French flag, and then faints away again; the scent of lilacs mixed with the stench of death. Flanner once said of herself: “I act as a sponge. I soak it up and squeeze it out in ink every two weeks.” Quelle eponge!

Remembrance

The light was lovely this afternoon and I went for a walk in the American cemetery in Madingley near Cambridge, where there is a long wall inscribed with the names of American servicemen from the European and Atlantic theatres of war who were killed and, as the inscription says, “sleep in unknown graves”. It’s a very long and sobering wall. Halfway along it, I came on a name carved in gilt lettering — which signifies that the named individual was awarded the Medal of Honor.

When I got home, I looked up the citation. Here’s what it says:

For conspicuous gallantry and intrepidity above and beyond the call of duty on 5 June 1944, when he led a Heavy Bombardment Group, in an attack against defended enemy coastal positions in the vicinity of Wimereaux, France. Approaching the target, his aircraft was hit repeatedly by antiaircraft fire which seriously crippled the ship, killed the pilot, and wounded several members of the crew, including Lt. Col. Vance, whose right foot was practically severed. In spite of his injury, and with 3 engines lost to the flak, he led his formation over the target, bombing it successfully. After applying a tourniquet to his leg with the aid of the radar operator, Lt. Col. Vance, realizing that the ship was approaching a stall altitude with the 1 remaining engine failing, struggled to a semi-upright position beside the copilot and took over control of the ship. Cutting the power and feathering the last engine he put the aircraft in glide sufficiently steep to maintain his airspeed. Gradually losing altitude, he at last reached the English coast, whereupon he ordered all members of the crew to bail out as he knew they would all safely make land. But he received a message over the interphone system which led him to believe 1 of the crewmembers was unable to jump due to injuries; so he made the decision to ditch the ship in the channel, thereby giving this man a chance for life. To add further to the danger of ditching the ship in his crippled condition, there was a 500-pound bomb hung up in the bomb bay. Unable to climb into the seat vacated by the copilot, since his foot, hanging on to his leg by a few tendons, had become lodged behind the copilot’s seat, he nevertheless made a successful ditching while lying on the floor using only aileron and elevators for control and the side window of the cockpit for visual reference. On coming to rest in the water the aircraft commenced to sink rapidly with Lt. Col. Vance pinned in the cockpit by the upper turret which had crashed in during the landing. As it was settling beneath the waves an explosion occurred which threw Lt. Col. Vance clear of the wreckage. After clinging to a piece of floating wreckage until he could muster enough strength to inflate his life vest he began searching for the crewmember whom he believed to be aboard. Failing to find anyone he began swimming and was found approximately 50 minutes later by an Air-Sea Rescue craft. By his extraordinary flying skill and gallant leadership, despite his grave injury, Lt. Col. Vance led his formation to a successful bombing of the assigned target and returned the crew to a point where they could bail out with safety. His gallant and valorous decision to ditch the aircraft in order to give the crewmember he believed to be aboard a chance for life exemplifies the highest traditions of the U.S. Armed Forces.

And then I reflected on the fact that our contemporary heroes are footballers.