So are the Democrats ready to unfriend Facebook?

Nice Observer piece by Thomas Frank, reminding us of how Obama & Co drank the Facebook Kool-Aid:

Seated with a panel of entrepreneurs from around the world, the president [Obama] lobbed his friend Zuckerberg an easy question about Facebook “creating this platform for entrepreneurship around the world”. In batting it out of the park, the Facebook CEO, clad in his humble costume of jeans, T-shirt and sneakers, took pains to inform everyone that what animated him were high-minded ideals. “When I was getting started,” he burbled, “I cared deeply about giving everyone a voice, and giving people the tools to share everything that they cared about, and bringing a community together …”

No rude senator spoke up to interrupt this propaganda. Instead, Zuckerberg went on to describe his efforts to connect everyone to the internet as a sort of wager on human goodness itself.

“It’s this deep belief that you’re trying to make a change, you’re trying to connect people in the world, and I really do believe that if you do something good and if you help people out, then eventually some portion of that good will come back to you. And you may not know up front what it’s going to be, but that’s just been the guiding principle for me in the work that we’ve done …”

That’s how it works, all right. Gigantic corporate investments are acts of generosity, and when making them, kind-hearted CEOs routinely count on Karma to reward them. That’s the “guiding principle”.

Reader, here is what the president could be heard to say as Zuckerberg ended this self-serving homily: “Excellent.”

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What Facebook’s monopoly means for developing countries

This morning’s Observer column:

The most significant moment in the US Senate’s interrogation of Mark Zuckerberg came when Senator Lindsey Graham asked the Facebook boss: “Who’s your biggest competitor?” It was one of the few moments in his five-hour testimony when Zuckerberg seemed genuinely discombobulated. The video of the exchange is worth watching. First, he smirks. Then he waffles about Google, Apple, Amazon and Microsoft “overlapping” with Facebook in various ways. It’s doesn’t look like he believes what he’s saying.

Eventually, Senator Graham cuts to the chase and asks Zuckerberg if he thinks Facebook is a monopoly. “It certainly doesn’t feel like that to me,” the lad replies.

Laughter ripples through the room, as well it might. Here, at last, was something that every senator at the hearing understood. What’s less clear is whether they grasped the scale of the problem the company poses to society…

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Why Trump is winning the battle with the media

Very thoughtful — and depressing — NYRB piece by Jay Rosen. He describes it as a “short course in how the campaign to discredit the American press operates”. Midway through, he turns to what is at risk because of it. Here’s one:

There is a risk that one third of the electorate will be isolated in an information loop of its own, where Trump becomes the major source of information about Trump, because independent sources are rejected on principle. That has already happened. An authoritarian system is up and running for a portion of the polity. Another way to say this is that before journalists log on in the morning, one third of their potential public is already gone.

Yep.

Sweeping the Net for… [take your pick]

From Ron Deibert:

The LGBTQ news website, “Gay Today,” is blocked in Bahrain; the website for Greenpeace International is blocked in the UAE; a matrimonial dating website is censored in Afghanistan; all of the World Health Organization’s website, including sub-pages about HIV/AIDS information, is blocked in Kuwait; an entire category of websites labeled “Sex Education,” are all censored in Sudan; in Yemen, an armed faction, the Houthis, orders the country’s main ISP to block regional and news websites.

What’s the common denominator linking these examples of Internet censorship? All of them were undertaken using technology provided by the Canadian company, Netsweeper, Inc.

In a new Citizen Lab report published today, entitled Planet Netsweeper, we map the global proliferation of Netsweeper’s Internet filtering technology to 30 countries. We then focus our analysis on 10 countries with significant human rights, insecurity, or public policy issues in which Netsweeper systems are deployed on large consumer ISPs: Afghanistan, Bahrain, India, Kuwait, Pakistan, Qatar, Somalia, Sudan, UAE, and Yemen. The research was done using a combination of network measurement and in-country testing methods. One method involved scanning every one of the billions of IP addresses on the Internet to search for signatures we have developed for Netsweeper installations (think of it like an x-ray of the Internet).

National-level Internet censorship is a growing norm worldwide. It is also a big business opportunity for companies like Netsweeper. Netsweeper’s Internet filtering service works by dynamically categorizing Internet content, and then providing customers with options to choose categories they wish to block (e.g., “Matrimonial” in Afghanistan and “Sex Education” in Sudan). Customers can also create their own custom lists or add websites to categories of their own choosing.

Netsweeper markets its services to a wide range of clients, from institutions like libraries to large ISPs that control national-level Internet connectivity. Our report highlights problems with the latter, and specifically the problems that arise when Internet filtering services are sold to ISPs in authoritarian regimes, or countries facing insecurity, conflict, human rights abuses, or corruption. In these cases, Netsweeper’s services can easily be abused to help facilitate draconian controls on the public sphere by stifling access to information and freedom of expression.

While there are a few categories that some might consider non-controversial—e.g., filtering of pornography and spam—there are others that definitely are not. For example, Netsweeper offers a filtering category called “Alternative Lifestyles,” in which it appears mostly legitimate LGBTQ content is targeted for convenient blocking. In our testing, we found this category was selected in the United Arab Emirates and was preventing Internet users from accessing the websites of the Gay & Lesbian Alliance Against Defamation (http://www.glaad.org) and the International Foundation for Gender Education (http://www.ifge.org), among many others. This kind of censorship, facilitated by Netsweeper technology, is part of a larger pattern of systemic discrimination, violence, and other human rights abuses against LGBTQ individuals in many parts of the world.

According to the United Nations Guiding Principles on Business and Human Rights, all companies have responsibilities to evaluate and take measures to mitigate the negative human rights impacts of their services on an ongoing basis. Despite many years of reporting and numerous questions from journalists and academics, Netsweeper still fails to take this obligation seriously.

The Windrush scandal

Can’t think of a better summing-up of this astonishing and infuriating fiasco than this commentary from eiDigest (a daily newsletter I get every morning):

The Daily Mail‘s Sarah Vine thinks that as a saga of government and civil service incompetence, of ineptitude bordering on cruelty, of ingratitude, ignorance and failure, the Home Office’s disastrous misjudgment in relation to the children of Windrush arrivals from the Commonwealth countries takes some beating. That said, it’s not the first time we’ve been here: a decade ago, Gurkha veterans — natives of Nepal who have served alongside British soldiers for almost 200 years, with more than 50,000 dying in service and 13 receiving the Victoria Cross — were forced to take the Labour government of the day to the High Court in order to win the automatic right to settle here. And now, we’ve let it happen again.

In The Guardian Tanja Bueltmann says that when even the Daily Mail – usually the anti-immigration cheerleader – lambasts the government for mistreating immigrants, calling it a “fiasco that shames Britain”, it is clear that the situation really is very bad indeed. The treatment of the Windrush generation is as shameful as shameful gets, and no apology or U-turn can undo the harm already done to people’s lives. The extent of that harm remains somewhat unclear, however. Although we can get an idea from the many devastating personal accounts, the full reach is not yet known. While the immigration minister, Caroline Nokes, noted on Monday that Windrush-era citizens had been wrongly removed from the UK, it now transpires that the government does not actually know what has happened. Only now is the Home Office checking whether anyone has actually been deported.

The i‘s Oliver Duff notes it is only through campaigning reporting (from newspapers across the political spectrum) that ministers have belatedly been stirred to action. The Windrush scandal is a shameful chapter for a government that wants​, ​and needs​,​ to open Britain to the world. Immigration can never be reduced to numbers, despite Mrs May’s obsession: it is about people, and we are a richer nation for many of those who have chosen to make their lives on these islands.

Facebook is just the tip of the iceberg

This morning’s Observer column:

If a picture is worth a thousand words, then a good metaphor must be worth a million. In an insightful blog post published on 23 March, Doc Searls, one of the elder statesman of the web, managed to get both for the price of one. His post was headed by one of those illustrations of an iceberg showing that only the tip is the visible part, while the great bulk of the object lies underwater. In this case, the tip was adorned with the Facebook logo while the submerged mass represented “Every other website making money from tracking-based advertising”. The moral: “Facebook’s Cambridge Analytica problems are nothing compared to what’s coming for all of online publishing.”

The proximate cause of Searls’s essay was encountering a New York Times op-ed piece entitled Facebook’s Surveillance Machine by Zeynep Tufekci. It wasn’t the (unexceptional) content of the article that interested Searls, however, but what his ad-blocking software told him about the Times page in which the essay appeared. The software had detected no fewer than 13 hidden trackers on the page. (I’ve just checked and my Ghostery plug-in has detected 19.)

Read on

Trump vs Amazon

From The National Review

Even the rich are underdogs against the government.

Libertarians can sometimes sound like Chicken Little screaming that the sky is falling whenever the government does anything. But President Donald Trump’s battle against Amazon CEO Jeff Bezos shows that they have a point.

Trump is furious with the Washington Post, which is owned by Bezos and has been highly critical of the president, and he wants to punish Bezos by going after Amazon. Trump is reportedly considering raising Amazon’s shipping costs through the U.S. Postal Service, canceling a pending Amazon contract with the Pentagon, pushing red states to investigate Amazon, and generally using antitrust and tax policy to punish Amazon.

The balance of power between Trump and Bezos shows that even if you’re skeptical of libertarians, you shouldn’t dismiss them altogether: Government power can be very dangerous.

Some point out that Jeff Bezos is the richest person in the world. But Bezos’s wealth does not exist in a vacuum; it exists because the government respects his property rights. It’s more relevant to compare Bezos’s power with that of the U.S. government, which Trump has at his disposal. No matter how rich he is, Bezos will always be the underdog.

Other countries show that rich people are no match for the government. In Russia, Vladimir Putin effectively eliminated the oligarchs who did not support him — seizing their wealth and driving them into hiding. In the process, he took control of the economy and the media through oligarchs who supported him. In China, president Xi Jinping used an anti-corruption campaign to drive out his enemies, which cleared the way to his becoming president for life. Just recently, Saudi Arabia’s crown prince Mohammed Bin Salman imprisoned rich people in a hotel and reportedly had some of them tortured until he could extract their loyalty or their wealth. In all three countries, the story is the same: The only people who are rich and powerful are the people whom the government allows to be rich and powerful.

In America, everyone is supposed to be equal before the law. That is why Trump’s grudge against Bezos is so dangerous. When the government goes after political opponents, it undermines the rule of law.

Not that Trump is much interested in the rule of law.

Macron on AI: he gets it

Very interesting interview given by President Macron to Wired Editor Nicholas Thompson. Here’s a key excerpt:

AI will raise a lot of issues in ethics, in politics, it will question our democracy and our collective preferences. For instance, if you take healthcare: you can totally transform medical care making it much more predictive and personalized if you get access to a lot of data. We will open our data in France. I made this decision and announced it this afternoon. But the day you start dealing with privacy issues, the day you open this data and unveil personal information, you open a Pandora’s Box, with potential use cases that will not be increasing the common good and improving the way to treat you. In particular, it’s creating a potential for all the players to select you. This can be a very profitable business model: this data can be used to better treat people, it can be used to monitor patients, but it can also be sold to an insurer that will have intelligence on you and your medical risks, and could get a lot of money out of this information. The day we start to make such business out of this data is when a huge opportunity becomes a huge risk. It could totally dismantle our national cohesion and the way we live together. This leads me to the conclusion that this huge technological revolution is in fact a political revolution.

When you look at artificial intelligence today, the two leaders are the US and China. In the US, it is entirely driven by the private sector, large corporations, and some startups dealing with them. All the choices they will make are private choices that deal with collective values. That’s exactly the problem you have with Facebook and Cambridge Analytica or autonomous driving. On the other side, Chinese players collect a lot of data driven by a government whose principles and values are not ours. And Europe has not exactly the same collective preferences as US or China. If we want to defend our way to deal with privacy, our collective preference for individual freedom versus technological progress, integrity of human beings and human DNA, if you want to manage your own choice of society, your choice of civilization, you have to be able to be an acting part of this AI revolution . That’s the condition of having a say in designing and defining the rules of AI. That is one of the main reasons why I want to be part of this revolution and even to be one of its leaders. I want to frame the discussion at a global scale.

Even after discounting the presidential hubris, this is an interesting and revealing interview. Macron is probably the only major democratic leader who seems to have a grasp of this stuff. And a civilising view of it. As here:

The key driver should not only be technological progress, but human progress. This is a huge issue. I do believe that Europe is a place where we are able to assert collective preferences and articulate them with universal values. I mean, Europe is the place where the DNA of democracy was shaped, and therefore I think Europe has to get to grips with what could become a big challenge for democracies.

And this:

At a point of time–but I think it will be a US problem, not a European problem–at a point of time, your [American – ed] government, your people, may say, “Wake up. They are too big.” Not just too big to fail, but too big to be governed. Which is brand new. So at this point, you may choose to dismantle. That’s what happened at the very beginning of the oil sector when you had these big giants. That’s a competition issue.

But second, I have a territorial issue due to the fact that they are totally digital players. They disrupt traditional economic sectors. In some ways, this might be fine because they can also provide new solutions. But we have to retrain our people. These companies will not pay for that; the government will. Today the GAFA [an acronym for Google, Apple, Facebook, and Amazon] don’t pay all the taxes they should in Europe. So they don’t contribute to dealing with negative externalities they create. And they ask the sectors they disrupt to pay, because these guys, the old sectors pay VAT, corporate taxes and so on. That’s not sustainable.

Third, people should remain sovereign when it comes to privacy rules. France and Europe have their preferences in this regard. I want to protect privacy in this way or in that way. You don’t have the same rule in the US. And speaking about US players, how can I guarantee French people that US players will respect our regulation? So at a point of time, they will have to create actual legal bodies and incorporate it in Europe, being submitted to these rules. Which means in terms of processing information, organizing themselves, and so on, they will need, indeed, a much more European or national organization. Which in turn means that we will have to redesign themselves for a much more fragmented world. And that’s for sure because accountability and democracy happen at national or regional level but not at a global scale. If I don’t walk down this path, I cannot protect French citizens and guarantee their rights. If I don’t do that, I cannot guarantee French companies they are fairly treated. Because today, when I speak about GAFA, they are very much welcome I want them to be part of my ecosystem, but they don’t play on the same level-playing field as the other players in the digital or traditional economy. And I cannot in the long run guarantee my citizens that their collective preferences or my rules can be totally implemented by these players because you don’t have the same regulation on the US side. All I know is that if I don’t, at a point of time, have this discussion and regulate them, I put myself in a situation not to be sovereign anymore.

Lots more in that vein. Well worth reading in full.

The ethics of working for surveillance capitalists

This morning’s Observer column:

In a modest way, Kosinski, Stillwell and Graepel are the contemporary equivalents of [Leo] Szilard and the theoretical physicists of the 1930s who were trying to understand subatomic behaviour. But whereas the physicists’ ideas revealed a way to blow up the planet, the Cambridge researchers had inadvertently discovered a way to blow up democracy.

Which makes one wonder about the programmers – or software engineers, to give them their posh title – who write the manipulative algorithms that determine what Facebook users see in their news feeds, or the “autocomplete” suggestions that Google searchers see as they begin to type, not to mention the extremist videos that are “recommended” after you’ve watched something on YouTube. At least the engineers who built the first atomic bombs were racing against the terrible possibility that Hitler would get there before them. But for what are the software wizards at Facebook or Google working 70-hour weeks? Do they genuinely believe they are making the world a better place? And does the hypocrisy of the business model of their employers bother them at all?

These thoughts were sparked by reading a remarkable essay by Yonatan Zunger in the Boston Globe, arguing that the Cambridge Analytica scandal suggests that computer science now faces an ethical reckoning analogous to those that other academic fields have had to confront…

Read on

How Facebook thinks

Revealing leak of an internal memo by one of the company’s senior executives, sent on June 18, 2916. Here’s an excerpt:

We connect people.

That can be good if they make it positive. Maybe someone finds love. Maybe it even saves the life of someone on the brink of suicide.

So we connect more people

That can be bad if they make it negative. Maybe it costs a life by exposing someone to bullies. Maybe someone dies in a terrorist attack coordinated on our tools.

And still we connect people.

The ugly truth is that we believe in connecting people so deeply that anything that allows us to connect more people more often is de facto good. It is perhaps the only area where the metrics do tell the true story as far as we are concerned.

That isn’t something we are doing for ourselves. Or for our stock price (ha!). It is literally just what we do. We connect people. Period.

That’s why all the work we do in growth is justified. All the questionable contact importing practices. All the subtle language that helps people stay searchable by friends. All of the work we do to bring more communication in. The work we will likely have to do in China some day. All of it.

The natural state of the world is not connected. It is not unified. It is fragmented by borders, languages, and increasingly by different products. The best products don’t win. The ones everyone use win.

Says it all, really. Worth reading in full. Needless to say, Zuck ‘disagrees’ with it. Which brings the wonderful Mandy Rice-Davies to mind.