The inescapable infrastructure of the networked world

This morning’s Observer column:

“Quitting smoking is easy,” said Mark Twain. “I’ve done it hundreds of times.” Much the same goes for smartphones. As increasing numbers of people begin to realise that they have a smartphone habit they begin to wonder if they should do something about the addiction. A few (a very few, in my experience) make the attempt, switching their phones off after work, say, and not rebooting them until the following morning. But almost invariably the dash for freedom fails and the chastened fugitive returns to the connected world.

The technophobic tendency to attribute this failure to lack of moral fibre should be resisted. It’s not easy to cut yourself off from a system that links you to friends, family and employer, all of whom expect you to be contactable and sometimes get upset when you’re not. There are powerful network effects in play here against which the individual addict is helpless. And while “just say no” may be a viable strategy in relation to some services (for example, Facebook), it is now a futile one in relation to the networked world generally. We’re long past the point of no return in our connected lives.

Most people don’t realise this. They imagine that if they decide to stop using Gmail or Microsoft Outlook or never buy another book from Amazon then they have liberated themselves from the tentacles of these giants. If that is indeed what they believe, then Kashmir Hill has news for them…

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