If you get mugged, make sure you have an iWitness

Lovely story from Good Morning Silicon Valley.

In deference to the tradition of local TV newscasts, a crime report leads this edition of the iWitness roundup, but it’s a crime report with a happy ending … except for the perps. The unnamed victim in the case was strolling through Pittsburgh’s Shadyside neighborhood around 1 a.m. Saturday when two gentlemen approached and asked for his wallet, credit card PIN numbers and iPhone, emphasizing their request with what appeared to be a handgun. After handing over the goods and notifying authorities and his banks, the man turned to his computer and fired up the Find My iPhone GPS-location feature of Apple’s MobileMe service. Sure enough, there was his phone, faithfully tracking its abductors on a shopping trip at a North Versailles Wal-Mart, then a snack stop at Eat’n Park, and finally to a gas station, where police caught up and took three men into custody, along with the stolen items and a pellet gun. With luck, the iPhone will take down a few more bad guys before word of this defense measure spreads down to street-thug level.

A la recherche du temps perdu

The Census of Ireland for 1911 has just gone online. I’ve been trying to locate my grandfathers on it. So far I’ve found my paternal grandpa. Still looking for my mother’s father. But I’ve been struck by one column on the form:

Brutal, eh? At least by the standards of our politically-correct age.

Why elephants can’t dance (or do social networking)

This morning’s Observer column.

Patience really is a virtue in this context, but it’s the one thing large corporations don’t seem to have. In part, this is a structural problem: public companies are driven by stockmarket expectations – which effectively means short-term exigencies. But corporate impatience to extract revenue juice from the online world in the short term is also a psychological problem. It’s the product of a mindset that has failed to take on board the scale of the changes now under way.

What’s happening is that one of Joseph Schumpeter’s waves of “creative destruction” is sweeping through our economies, laying waste to lots of established businesses and industries, and enabling the rise of hitherto unprecedented ones. And it’s doing so on a timescale of maybe 25 years, which means that the broad outlines of the new economic system won’t be clearly visible for at least a decade. But everywhere one looks, we find corporate moguls wanting answers Right Now. The most spectacular example is Rupert Murdoch, who is on his third demand for an immediate answer to the online question, but virtually every large organisation in the world is driven by the same panicky impatience…

The utility of goodness

The death of, and tributes to, Ted Kennedy raise an interesting question about the relationship between individual moral worth and public service. By all accounts, the youngest Kennedy boy, like his older brothers, inherited many of the personality defects of his obnoxious father — particularly the predatory attitude towards women. In Chappaquiddick, Teddy displayed another kind of moral flaw, by not trying to rescue Mary Jo Kopechne, by fleeing the scene without reporting the accident and (almost certainly) by using family money to buy the silence of the girl’s family. (Echoes here of how wealth had also bought absolution from the sin of cheating in a Harvard exam.)

On the other hand, it’s clear that Ted Kennedy was, as a legislator, often on the side of the angels. The Economist, not exactly a bleeding heart liberal journal, described him as “one hell of a Senator”, full of “passion and energy and a palpable desire to comfort the afflicted”. He agitated for civil rights for blacks and was largely responsible for the Voting Rights Act, the Age Discrimination Act and the Freedom of Information Act. He campaigned for an end to the war in Vietnam, for stricter safety rules at work and for sanctions against apartheid. Almost alone among Senators, he opposed the Iraq war from the start and was a lifelong campaigner for universal health care.

This is a great record. And yet it is the record of a morally flawed man. Compare it with the political legacy of, say, Tony Blair who — in his personal life at least — seems a model of moral rectitude. And yet he took the country to war on false pretences, quashed the Serious Fraud’s Office’s investigation into BAE Systems’s relations with prominent Saudi princes and passed the Regulation of Investigatory Powers Act — and a good deal of other illiberal and intrusive statutes.

It’s worth remembering this when the UK print media have one of their periodic feeding frenzies about the private lives of politicians. The fact that someone cheats on their spouse may well be distasteful, but does it really tell us anything about their suitability for public office? Ted Kennedy (or for that matter Jack or Bobby) wouldn’t have passed even a cursory test for moral probity. And yet they did a lot of good. In fact you could argue that, of all the Kennedy boys, Ted achieved the most and in that sense was the greatest of them.

How things change

Spotted in a secondhand bookshop the other day. Consists entirely of pages like this:

I guess there was once a market for this kind of aid. Just as there was for tables of logarithms.

En passant: Warne was Beatrix Potter’s publisher. If this is an example of the sort of stuff they published, no wonder they were bemused when she showed up with Peter Rabbit.

Quote of the day

Michael Foley on why corporations are having such problems with social media.

The biggest problem facing social media is impatience with it. There are a lot of big brands dedicating resources to social media lately because it is the new “bright shiny thing.” I’m worried that these big brands may feel the need to shut down these social media business experiments if they don’t see results (meaning big revenue) in time for the next quarterly earnings report. It takes time to build relationships and develop trust, especially if you have been neglecting your customers for a long time (and most brands have). They’re already suspicious of you because you’re selling something. Real relationships aren’t built on the salesman’s need to move product on deadline. They are built on a mutual exchange of value over time. Don’t think of your social media presence as an experiment, but instead think of it as an investment so that you can obtain social capital in the long term.

[Source.]

Results Day

The GCSE results in England and Wales came out today. I couldn’t help noticing this anxious confab between mother (right) and daughter. The daughter hadn’t wanted to open the envelope!

August

It’s seven years ago today since Sue died, so it’s perhaps understandable that I find August a sombre month. I love this picture of her: it was taken by one of my boys in April 2002, when we (and she) knew she was dying. Her hair had grown back after chemotherapy in a beautiful wiry thatch of which she was (rightly) very proud. It’s a great picture because it shows both her tenderness and her strength. It reminds me of how lucky I was to be loved by her; and of how much I miss her, still.

Ted Kennedy: local hero

One of the things that people overlook about the Kennedys is how Irish their political machines were. They (and other Irish-American politicos like the Daleys in Chicago) had a mastery of hyperlocal politics that’s quintessentially Irish. Charley Haughey or Bertie Ahern would have recognised Ted Kennedy’s hold on his Massachussetts constituency. In 1968, when the news broke that the Boston consulting firm Bolt Beranek & Newman had been awarded the contract to build the Interface Message Processors (IMPs) which were the ARPANET’s routers, the engineers were surprised to receive a telegram from their local Senator congratulating them on winning the contract to build the “Interfaith Message Processor”.

To anyone raised in rural Ireland, this attention to local detail seems totally familiar. My father — who was a totally non-political person and did not mix with politicians of any stripe — died many years ago in a Cork hospital at 7.15am on a Sunday morning. At 8am, a telegram expressing condolences arrived at our family home. It was from Jack Lynch, who was then the Irish Prime Minister — but also happened to be our local TD (i.e. member of Parliament).

LATER: There’s a good piece in the Guardian by Joyce Carol Oates, who wrote a novel based on the Chappaquiddick incident. Excerpt:

‘There are no second acts in American lives’– this dour pronouncement of F Scott Fitzgerald has been many times refuted, and at no time more appropriately than in reference to the late Senator Ted Kennedy, whose death was announced yesterday. Indeed, it might be argued that Senator Kennedy’s career as one of the most influential of 20th-century Democratic politicians, an iconic figure as powerful, and as morally enigmatic, as President Bill Clinton, whom in many ways Kennedy resembled, was a consequence of his notorious behaviour at Chappaquiddick bridge in July 1969.

Yet, ironically, following this nadir in his life/ career, Ted Kennedy seemed to have genuinely refashioned himself as a serious, idealistic, tirelessly energetic liberal Democrat in the mold of 1960s/1970s American liberalism, arguably the greatest Democratic senator of the 20th century. His tireless advocacy of civil rights, rights for disabled Americans, health care, voting reform, his courageous vote against the Iraq war (when numerous Democrats including Hillary Clinton voted for it) suggest that there are not only “second acts” in American lives, but that the Renaissance concept of the “fortunate fall” may be relevant here: one “falls” as Adam and Eve “fell”; one sins and repents and is forgiven, provided that one remakes one’s life…

STILL LATER: There’s a fine obit in the Economist which concludes:

Yet even when he was carousing—and he sobered up in the 1990s—he was a hell of a senator. He was not a details man; he had a devoted staff for that. But he had passion and energy and a palpable desire to comfort the afflicted. From the moment he entered the Senate, he agitated for civil rights for blacks. His beefy fingerprints are on the Voting Rights Act, the Age Discrimination Act and the Freedom of Information Act. He pushed for an end to the war in Vietnam, for stricter safety rules at work and for sanctions against apartheid South Africa. He sometimes took bold stances while his party dithered: he opposed George Bush junior’s Iraq war from the start. Yet he worked hand-in-glove with Mr Bush to make schools more accountable and to liberalise immigration law, though the latter task defeated them both.

His last quest was to make health insurance universal. He first attempted this in the 1970s. This year he threw all his weight behind Barack Obama’s health plan, before cancer made him too ill to work. Last week, suspecting that the end was near, he urged a change in Massachusetts law to allow a temporary successor to be appointed by the Democratic governor. If this does not happen, the seat could be empty for months, depriving Democrats of their filibuster-proof majority in the Senate—and reminding Americans how big a man, in every sense, they have lost.

Lord Mandelson’s Dangerous Downloaders Act

My two-pennyworth in today’s Times .

The consultation document says the Carter plan would take too long to implement “given the pressure put on the creative industries by piracy”. Instead, ISPs would be obliged to block access to download sites, throttle broadband connections or even temporarily cut off access for repeat offenders. It is clearly envisaged that the new measures will be bundled into the Bill, which will implement the main proposals of the Digital Britain report.

If that does indeed happen, then the nearest legal precedent is the Dangerous Dogs Act of 1991, an unworkable statute passed in response to tabloid hysteria about pitbull terriers. There’s no evidence that anyone in Lord Mandelson’s department has thought through the implications of giving in to the content industries. For one thing, there are the technical, financial and legal burdens the proposals would put on ISPs, which would be required not only to act as security officers for the entertainment industry, but also to enter the minefield of terminating people’s internet access on grounds that could be questionable in law.

The only people who think this is simple are either industry lobbyists or those who don’t understand it…