The importance of being Julian

Whenever the mainstream media starts to portray someone as a “loser”, then you know you’re on to something. I felt that from the beginning about Edward Snowden, especially in the early days as the cod-psychoanalysis and general character-assassination burgeoned in the right-wing media. My impression of Snowden is exactly the opposite of the picture of him that emerged from these travesties. He looked to me from the outset like a very smart, thoughtful and sophisticated thinker. And the more we see of his revelations, the stronger this impression becomes. Here is someone who used his privileged access carefully, not just downloading at will but picking out aspects of the NSA’s (and, to some extent, GCHQ’s) behaviour that illuminated the things that are alarming and questionable about their activities: the sheer scale; the ambition; the arrogance; the confidence that they are, effectively, beyond the control of the politicians who nominally ‘oversee’ them — and the implications of all this for democracy. This maturity and confidence were on display last week when he appeared in a video after being awarded the Sam Adams prize for integrity in intelligence. “We don’t have an oversight problem”, he says at one point. “We have an undersight problem”. Elegantly put.

Julian Assange is a different kettle of fish. His personal idiosyncrasies have had the effect of turning him into an easily-disregarded nutter. Whereas Snowden seems to have none of Assange’s swaggering egotism, the WikiLeaks founder possesses an unerring knack for alienating those who wish to support him, or even those who wish him well. “Assange is simply too weird, in his person and his politics”, writes Benjamin Wallace-Wells in a thoughtful piece,

to have become part of any mainstream coalition—but they have collapsed so completely that there is little left of Assange’s public image right now beyond the crude cartoon. Vain and self-mythologizing, he has been accused of sexual assault by two of his supporters; a prophet of the mounting powers of the surveillance state, he now reportedly lives in a fifteen-by-thirteen-foot room in London’s Ecuadoran Embassy, sleeping in a women’s bathroom, monitored by intelligence agencies at all times; still trusting of the volunteers around him, he gave one such man access to secret American diplomatic cables about Belarus, only to find that information passed along to the Belarusian dictator. It is as if Assange has been consumed by his own weaknesses and obsessions. Calling around, I’d heard that the last prominent London intellectual who still supported him was the writer Tariq Ali, but when I finally reached him, via Skype, on an island in the Adriatic, it turned out that Ali, too, had grown exasperated with Assange.

And yet he remains an important person in our world, because of what he has achieved. The nice thing about Wallace-Wells’s article is that it dives through all the obfuscatory controversy to get at the significance of the man. “It is strange”, writes Wallace-Wells, “how completely these dramas have obscured the power of his insights and how fully we now seem to be living in Julian Assange’s world”. He goes on:

The insight that Assange husbanded and Snowden’s evidence confirmed is that the sheer seduction of this trove—the possibility of secretly knowing everything about other people—would lead governments and companies to abandon their own laws and ethics. This is the paranoid worldview of a hacker, assembled from a lifetime of chasing information. But Assange proved that it was accurate, and the consequence of his discovery has been a strange political moment, when to see the world through the lens of conspiracies has not only made you paranoid. It’s also made you aware.

Assange’s detractors often call him a conspiracy theorist and mean it as a simple slur. But in the most literal sense, Assange is exactly that: a theorist of conspiracies. He gave his major pre-WikiLeaks manifesto the title Conspiracy As Governance, and in it he argued that authoritarian institutions relied on the people working within them conspiring to protect potentially damaging information. In large institutions like militaries or banks, to keep these kinds of secrets requires an enormous number of collaborators. If you could find a way to guarantee anonymity, then even the most peripheral people within these institutions could leak its secrets and break the conspiracy. WikiLeaks was built to receive these leaks. Bradley Manning, in other words, did not simply find WikiLeaks. WikiLeaks was designed for Bradley Manning.

Wallace-Wells goes on (as I did) to pick up on Peter Ludlow’s essay about the disjunction between personal morality and the ethical dilemmas that being a conscientious member of an organisation can pose for its individual members. “Conspiracy doesn’t have to mean old white dudes at a mahogany table,” Ludlow wrote. “It can be an emergent property of a network of good individuals, where all of a sudden you’ve got a harm-causing macro entity.”

The response of the security and governmental establishment to both Assange and Snowden has been to try and character-assassinate the messenger. With a target like Assange, they didn’t really have their work cut out. But Snowden is different. Which is why it behoves the rest of us to focus not on the messenger, but on the message.

LATER: Jon Crowcroft points out that there is an important difference between Snowden and Assange, namely that Snowden is a whistleblower whereas Assange is an enabler/publisher of the outputs of whistleblowers. The real hero of the War Logs and Cablegate story is, of course, Bradley (now Chelsea) Manning.

Quis custodiet?

Good piece by Nick Davies on the Stockholm Syndrome that enslaves our politicians to the spooks whom they nominally control.

Ignore for a moment the vexing sight of journalists denouncing their own worth. Set aside too the question of why rival newspapers might want to attack the Guardian’s exclusives. Follow the argument. Who should make the judgment?

The official answer is that we should trust the security agencies themselves. Over the past 35 years, I’ve worked with a clutch of whistleblowers from those agencies, and they’ve all shared one underlying theme – that behind the screen of official secrecy, they had seen rules being bent and/or broken in a way which precisely suggested that the agencies should not be trusted. Cathy Massiter and Robin Robison, for example, described respectively MI5 and GCHQ pursuing politically motivated projects to spy on peace activists and trade unionists. Peter Wright told of MI5 illegally burgling its way across London “while pompous bowler-hatted civil servants in Whitehall pretended to look the other way”. David Shayler exposed a plot both lawless and reckless by MI5 and MI6 to recruit al-Qaida supporters to assassinate Colonel Gaddafi.

All of this was known to their bosses. None of it should have been happening. But the agencies in whom we are invited to place our trust not only concealed it but without exception then attacked the whistleblowers who revealed it.

Would we do better to trust the politicians who have oversight of the agencies? It’s instructive to look back from our vantage point, post-Snowden, to consider what was happening only two years ago when the government attempted to introduce new legislation which came to be known as the snooper’s charter. If the oversight politicians are as well-informed as they claim, they must have known that this was in part a cynical attempt to create retrospective legal cover for surveillance tools that were already secretly being used, but they said nothing. And when parliament refused to pass that law, clearly indicating that there was no democratic mandate for those tools, they still stayed silent…

The banality of organisational evil

Seb Schmoller (whom God Preserve) drew my attention to a fascinating essay in the New York Times in which the philosopher Peter Ludlow makes an insightful link between Establishment hysteria over Edward Snowden’s whistleblowing and the furore generated by Hannah Arendt’s reporting of the Eichmann trial in 1961 (currently being highlighted in the feature film about Arendt which is in cinemas as I write).

Hannah Arendt made an observation about what she called “the banality of evil.” One interpretation of this holds that it was not an observation about what a regular guy Adolf Eichmann seemed to be, but rather a statement about what happens when people play their “proper” roles within a system, following prescribed conduct with respect to that system, while remaining blind to the moral consequences of what the system was doing — or at least compartmentalizing and ignoring those consequences.

In his essay, Ludlow draws on Robert Jackall’s analysis (in his book Moral Mazes: The World of Corporate Managers, a study of how membership of an organisation makes people adopt different moral codes from those they might hold as individuals. Jackall is a sociologist and his book is a study of the ethics of decision-making in corporations. Mostly, he argues, corporate employees are not evil people, but in their organisational roles they tend to follow five rules:

(1) You never go around your boss. (2) You tell your boss what he wants to hear, even when your boss claims that he wants dissenting views. (3) If your boss wants something dropped, you drop it. (4) You are sensitive to your boss’s wishes so that you anticipate what he wants; you don’t force him, in other words, to act as a boss. (5) Your job is not to report something that your boss does not want reported, but rather to cover it up. You do your job and you keep your mouth shut.

This was the code by which operatives like Ed Snowden (or Bradley Manning) were expected to live. In the end, the tension between obeying the codes and the imperatives of their consciences caused them to break ranks. The moral courage implicit in this seems admirable to many of us, but it’s also what infuriates those who regard them as traitors or worse. (Which includes most of the mass media btw, to their eternal shame.)

“Who do these people think they are, to put themselves in the position of passing moral judgement on matters that are way above their pay grades?” is the general tenor of the spluttering rage directed at Snowden and Manning. But the people who hold such views are generally the folks who either run or have risen in the organisations on which the whistleblowers blew the whistle. They are people, in other words, who signed up to Jackall’s Five Rules and checked their consciences in at the door when they signed on. Whenever I hear them ranting on about “betrayal” or “treason” I am reminded of Bertrand’s G.K. Chesterton’s* observation that the slogan “My Country Right or Wrong” is as daft as “My Mother, Drunk or Sober”.

* Thanks to Roger Whittaker for correction.

Can Twitter still be special after floating on Wall Street?

My take on the Twitter IPO — in the Observer‘s Tech Monthly.

Despite Facebook’s size and reach, and its much-vaunted role in the short-lived Arab spring, there are reasons for thinking that Twitter may be the more important service for the future of the public sphere – that is, the space in which democracies conduct public discussion. The fact that Twitter has fewer users and that they might not be demographically representative might, paradoxically, make them more influential in shaping opinion for the simple reason that they are more likely than the average Joe to express or articulate political views.

And there is some evidence to suggest that tweeted sentiment on some ideological issues actually tracks more rigorous methods of opinion polling.

In a less abstruse way, Twitter has already shown itself to be a useful conduit for circumventing legal or governmental censorship. In the UK, for example, it provided the means for circumventing the intricate web of legal injunctions and super-injunctions which had kept the Trafigura case out of the public domain.

When WikiLeaks was deprived of DNS services during the “Cablegate” controversy – which had the effect of making the site unfindable for a time – Twitter provided the channel by which information on the current URL was disseminated until normal service was restored.

To date, the owners of Twitter have been alert to the sensitive role that their system plays in our information ecosystem. They seem to have been slightly better, for example, than some other online providers at pushing back on government demands for personal information about their users.

The US fears back-door routes into the net because it’s building them too

This morning’s Observer column.

At a remarkable conference held at the Aspen Institute in 2011, General Michael Hayden, a former head of both the NSA and the CIA, said something very interesting. In a discussion of how to secure the “critical infrastructure” of the United States he described the phenomenon of compromised computer hardware – namely, chips that have hidden “back doors” inserted into them at the design or manufacturing stage – as “the problem from hell”. And, he went on, “frankly, it’s not a problem that can be solved”.

Now General Hayden is an engaging, voluble, likable fellow. He’s popular with the hacking crowd because he doesn’t talk like a government suit. But sometimes one wonders if his agreeable persona is actually a front for something a bit more disingenuous. Earlier in the Aspen discussion, for example, he talked about the Stuxnet worm – which was used to destroy centrifuges in the Iranian nuclear programme – as something that was obviously created by a nation-state, but affected not to know that the US was one of the nation-states involved.

Given Hayden’s background and level of security clearance, it seems inconceivable that he didn’t know who built Stuxnet. So already one had begun to take his contributions with a modicum of salt. Nevertheless, his observation about the intractability of the problem of compromised hardware seemed incontrovertible…

Read on.

LATER: I come on this amazing piece of detective work which uncovers a backdoor installed in some D-Link routers.

Corporate cant

Waitrose1

Waitrose2

These nauseating posters greeted me this afternoon on arriving at Waitrose to do some shopping. What really grates is the saccharine misrepresentation, which is a bit like a visual version of those really annoying female Classic FM disc jockeys.

It’s not ‘my’ bloody Waitrose. It’s Waitrose’s bloody Waitrose. And inside the place has been transformed into a kind of aircraft hangar while the ceiling has been removed to facilitate the installation of the so-called ‘improvements’.

Which ‘improvements’ were not commissioned to make life easier for me, by the way, but to increase the store’s turnover per square foot.

Nailing the Google mindset

I’m reading The Circle, Dave Eggers’s terrific new novel. The blurb describes it thus:

Set in an undefined future time, The Circle is the story of Mae Holland, a young woman hired to work for the world’s most powerful internet company. Run out of a sprawling California campus, the Circle has subsumed all the tech companies we know of now, linking users’ personal emails, social media, banking, and purchasing with their universal operating system, resulting in one online identity and a new age of civility and transparency.

Everything about the fictional company, as described by Eggers, screams “Google”. But in an interview on McSweeney’s he denies that it’s modelled on any particular company:

Q: Is this book about Google or Facebook or any particular company?

No, no. The book takes place after a company called the Circle has subsumed all the big tech companies around today. The Circle has streamlined search and social media into one system and that’s enabled it to grow very quickly in size and power.

Q: The campus described is so vivid. People will assume you’ve been to all the Silicon Valley tech campuses, especially Google.

There was a point where I thought I should tour some of the tech campuses, but because I wanted this book to be free of any real-life corollaries, I decided not to. I’ve never been to Google, or Facebook or Twitter or any other internet campus, actually. I didn’t interview any employees of any of these companies, either, and didn’t read any books about them. I didn’t want to be influenced by any one extant company or any actual people. But I’ve been living in the Bay Area for most of the last twenty years, so I’ve been very close to it all for a long time.

Well, if he hasn’t been to Google, then he’s clearly a fantastically intuitive writer because he seems to me to have nailed the creepy zeitgeist that pervades these tech companies. As in this passage:

Mae knew that she never wanted to work – never wanted to be – anywhere else. Her hometown, and the rest of California, the rest of America, seemed like some chaotic mess in the developing world. Outside the walls of the Circle, all was noise and struggle. But here, all had been perfected. The best people had made the best systems and the best systems had reaped funds, unlimited funds, that made possible this, the best place to work. And it was natural that it was so, Mae thought. Who else but utopians could make utopia?

Spot on. This is IMHO a terrific, bitingly satirical, perceptive novel — though not everybody agrees with me about that.

NSA/GCHQ surveillance and human rights

Frank Schirrmacher, publisher of the Frankfurter Allgemeine Zeitung commenting on the attacks on the Guardian‘s reporting of the Snowden revelations.

The Snowden affair, one day, will be understood as a historic milestone at which democratic societies began to realize that the political cost of new technologies still needed to be negotiated. Hans-Magnus Enzensberger, one of Germany’s last great intellectuals and certainly not a leftist, sees it as a transition to a post-democratic society. And had the Snowden files not opened our eyes to this transition already, the way how the current debate about these documents unfolds, certainly did.These revelations are not only about secret services, but just as much about all the new social touchpoints of every citizen who is equipped with a smartphone and online access: Who controls and analyses these touchpoints and why? Is it so difficult to understand that in a world in which – according to Eric Schmidt’s concise formulation – the digital self not only mirrors but substitutes our true selves, all these issues become questions of human rights?

More unintended consequences of NSA snooping

This is a really intriguing statement by ICANN. It’s couched in diplomatic language, so I have added my interpretations in less diplomatic language.

Montevideo Statement on the Future of Internet Cooperation

7 October 2013
Montevideo, Uruguay – The leaders of organizations responsible for coordination of the Internet technical infrastructure globally have met in Montevideo, Uruguay, to consider current issues affecting the future of the Internet.

The Internet and World Wide Web have brought major benefits in social and economic development worldwide. Both have been built and governed in the public interest through unique mechanisms for global multistakeholder Internet cooperation, which have been intrinsic to their success. The leaders discussed the clear need to continually strengthen and evolve these mechanisms, in truly substantial ways, to be able to address emerging issues faced by stakeholders in the Internet.

In this sense:

They reinforced the importance of globally coherent Internet operations, and warned against Internet fragmentation at a national level. They expressed strong concern over the undermining of the trust and confidence of Internet users globally due to recent revelations of pervasive monitoring and surveillance.

[Translation: We are concerned that one effect of the revelations about the NSA’s activities will be to hasten moves towards the ‘Balkanization’ of the Internet. We are also worried about the way trust and confidence in the Internet has been undermined by these revelations.]

They identified the need for ongoing effort to address Internet Governance challenges, and agreed to catalyze community-wide efforts towards the evolution of global multistakeholder Internet cooperation.

[Translation: the old system, by which the US exercised de-facto control over the central governance institutions of the Internet, has to be scrapped and replaced by something based on genuine global representation.]

They called for accelerating the globalization of ICANN and IANA functions, towards an environment in which all stakeholders, including all governments, participate on an equal footing.

[Translation: the days when the US was primus inter pares are over.]

They also called for the transition to IPv6 to remain a top priority globally. In particular Internet content providers must serve content with both IPv4 and IPv6 services, in order to be fully reachable on the global Internet.

Telling it like it is: Andrew Wylie on publishing

Laura Bennett has a lovely interview with the celebrated literary agent, Andrew Wylie, in the new Republic. It contains some memorable quotes.
For example:

“The biggest single problem since 1980 has been that the publishing industry has been led by the nose by the retail sector. The industry analyses its strategies as though it were Procter & Gamble. It’s Hermes. It selling to a bunch of effete, educated snobs who read. Not very many people read. Most of them drag their knuckles around and quarrel and make money. We’re selling books. Is a tiny little business. It doesn’t have to be Walmartized.”

And I particularly liked this exchange:

Q: you grew up with a father who worked in publishing. Was there a disdain for mass-market fiction in your house?

A: Not really. I think what I wanted to know was: Is it possible to have a good business? The image I had was, if you represented writers were good, they and you were doomed to a life of poverty and madness and alcoholism and suicide. Dying spider plants and grimy windows on the Lower East Side. On the other side of my family, there were bankers. So I wanted to put the two together.

Q: how did you put the two together?
A: What I thought was: if I have to read James Mitchener, Danielle steel, Tom Clancy, I’m toast. Fuck it. This is about making money. I know where the money is. It’s on Wall Street. I’m not going to sit around reading this drivel in order to get paid less than a clerk at Barclays. That’s just stupid. So if I want to be interested in what I read, is there a business? Answer: yes, there is.

And the way to make it a business, I figured out, was: One, if you’re going to represent the best, you must represent a preponderance of the best. You’ve got to be very aggressive about representing the right people. Two, it has to be international and seamless.