Robot or not?

This (from a link sent by Andrew Ingram, for which many thanks) is fascinating.

Recently, Time Washington Bureau Chief Michael Scherer received a phone call from an apparently bright and engaging woman asking him if he wanted a deal on his health insurance. But he soon got the feeling something wasn’t quite right.

After asking the telemarketer point blank if she was a real person or a computer-operated robot, she chuckled charmingly and insisted she was real. Looking to press the issue, Scherer asked her a series of questions, which she promptly failed. Such as, “What vegetable is found in tomato soup?” To which she responded by saying she didn’t understand the question. When asked what day of the week it was yesterday, she complained of a bad connection (ah, the oldest trick in the book).

Here’s the recording:

Google vs Apple: a contrast

In the last year, Google has bought just about every small company (i.e. eight companies) doing interesting work in robotics — including Boston Dynamics, whose creature is shown in this video.

In the same period, Apple has, er, instituted a share-buyback program and brought out some incrementally-improved products.

So here’s my question (which is prompted by something Jason Calcanis said): which company is focussed on the distant future? The obvious inference seems to be that Apple can’t think of anything really radical to do with its mountain of cash.

UPDATE: Charles Arthur points out that, according to Wikipedia, Apple acquired ten companies in 2013, of which three are involved in mapping and two in semiconductors. So maybe they are up to something.

And the French for “hypocrisy” is…?

You may recall how outraged Europeans are about the NSA’s violation of their human right to privacy? Well, guess what?

For all their indignation last summer, when the scope of the United States’ mass data collection began to be made public, the French are hardly innocents in the realm of electronic surveillance. Within days of the reports about the National Security Agency’s activities, it was revealed that French intelligence services operated a similar system, with similarly minimal oversight.

And last week, with little public debate, the legislature approved a law that critics feared would markedly expand electronic surveillance of French residents and businesses.

The provision, quietly passed as part of a routine military spending bill, defines the conditions under which intelligence agencies may gain access to or record telephone conversations, emails, Internet activity, personal location data and other electronic communications.

The law provides for no judicial oversight and allows electronic surveillance for a broad range of purposes, including “national security,” the protection of France’s “scientific and economic potential” and prevention of “terrorism” or “criminality.”

The government argues that the law, which does not take effect until 2015, does little to expand intelligence powers. “Rather, officials say, those powers have been in place for years, and the law creates rules where there had been none, notably with regard to real-time location tracking”.

C’est magnifique!

The astuteness of Mr Snowden

Well, well. This from the New York Times

American intelligence and law enforcement investigators have concluded that they may never know the entirety of what the former National Security Agency contractor Edward J. Snowden extracted from classified government computers before leaving the United States, according to senior government officials.

Investigators remain in the dark about the extent of the data breach partly because the N.S.A. facility in Hawaii where Mr. Snowden worked — unlike other N.S.A. facilities — was not equipped with up-to-date software that allows the spy agency to monitor which corners of its vast computer landscape its employees are navigating at any given time.

Six months since the investigation began, officials said Mr. Snowden had further covered his tracks by logging into classified systems using the passwords of other security agency employees, as well as by hacking firewalls installed to limit access to certain parts of the system.

“They’ve spent hundreds and hundreds of man-hours trying to reconstruct everything he has gotten, and they still don’t know all of what he took,” a senior administration official said. “I know that seems crazy, but everything with this is crazy.”

That Mr. Snowden was so expertly able to exploit blind spots in the systems of America’s most secretive spy agency illustrates how far computer security still lagged years after President Obama ordered standards tightened after the WikiLeaks revelations of 2010.

This confirms a hunch I’ve had from the outset, namely that Edward Snowden has been very astute, both in his choice of NSA abuses to be highlighted (and his subsequent selection of documents to illustrate each particular abuse). What we are now also beginning to appreciate is the extent of his technical versatility.

LATER: James Ball emails tweets to say that, while not disputing the astuteness of Snowden, the choice of illustrative documents was done by journalists working with him.

Why do governments screw up IT projects?

This morning’s Observer column:

This is a tale of two cities – Washington and London – and of the governments that rule from them. What links the pair is the puzzling failure of said governments to manage two vital IT projects. In both cases, the projects are critically important for the political credibility of their respective administrations. And yet they are both in trouble for reasons that most engineering and computer science undergraduates could have spotted.

So here’s the puzzle: how is it that governments stuffed with able and conscientious civil servants screw up so spectacularly whenever IT is involved?

Let us start with Obamacare, the US president’s landmark reform of his country’s dysfunctional healthcare system…

Read on…

Now, that’s telling him

Just in time for the panto season comes this apparently-official report of the ‘trial’ of the North Korean Boy Emperor’s dastardly uncle.

It is an elementary obligation of a human being to repay trust with sense of obligation and benevolence with loyalty. However, despicable human scum Jang, who was worse than a dog, perpetrated thrice-cursed acts of treachery in betrayal of such profound trust and warmest paternal love shown by the party and the leader for him.

No shilly-shallying with extended trials, juries, evidence, cross-examination and all the other tedious appurtenances of Western ‘justice’. These folks don’t hang about. The whole thing took about four hours, after which Uncle Dang was shot like the, er, dog that he was supposed to be.

Steve Jobs on what went wrong at Microsoft

From one of the last interviews Jobs gave:

I have my own theory about why decline happens at companies like IBM or Microsoft. The company does a great job, innovates and becomes a monopoly or close to it in some field, and then the quality of the product becomes less important. The company starts valuing the great salesmen, because they’re the ones who can move the needle on revenues, not the product engineers and designers. So the salespeople end up running the company. John Akers at IBM was a smart, eloquent, fantastic salesperson, but he didn’t know anything about product. The same thing happened at Xerox. When the sales guys run the company, the product guys don’t matter so much, and a lot of them just turn off. It happened at Apple when Sculley came in, which was my fault, and it happened when Ballmer took over at Microsoft. Apple was lucky and it rebounded, but I don’t think anything will change at Microsoft as long as Ballmer is running it.

Source

News Corpse

Emily Bell has a terrific review of David Folkenflik’s book, Rupert Murdoch: The Last of the Old Media Empires, in which she makes the point that the Digger’s assiduously-fostered image as an ‘outsider’ doesn’t quite fit the facts.

Murdoch and his properties are forever booing and hissing at the public sector; he is a lusty advocate of the free market, he is frequently at odds with communications regulators, and he loathes publicly funded media. His personal Twitter feed is full of pithy aphorisms urging the dropping of regulation and the lowering of taxes.

However, Murdoch’s expedience in dealing with government is a defining feature that distinguishes him from his less successful peers. His engagement with the political process in every country he operates in is intense. Whether being readily received by Margaret Thatcher, his great political ally in breaking UK print unions in the 1970s, meeting with Russian oligarchs on his yacht, or consulting with Chinese party officials, Murdoch maintains close ties to regional power. He leans on the door of regulation so often and because of his facility with establishments, it gives way. Is that something we should blame Murdoch for? No. He is only doing what all business people would do—he is just more efficient and persistent and strategic than most.

Too close, indeed, in the UK, where subsequent governments of opposing parties demonstrated obeisance toward him, his family, and his executives in a startling inversion of the normal patterns of patronage and lobbying. Rebekah Brooks, the former Sun and News of the World editor who is now indicted on hacking charges, rode horses with British Prime Minister David Cameron, who, despite repeated warnings not to, also employed former Murdoch editor Andy Coulson as his head of communications. That was before Coulson also faced charges similar to Brooks. The hacking scandal at the News of the World, once uncovered, did not reveal an organization at odds with the establishment, but one that was indistinguishable from the establishment.

Douglas Coupland on 21st-century relationships

Excerpt from a lovely, quirky Financial Times column by Douglas Coupland:

Last year, at a conference about cities, I met this guy from Google who asked me what I knew about Fort McMurray, Alberta. I told him it’s an oil-extraction complex in the middle of the Canadian prairies and, because of this, it has the most disproportionately male demographic of any city in North America. Its population is maybe 76,000. I asked him why he was asking and he said, “Because it has the highest per capita video-streaming rate of anywhere in North America.” Nudge nudge.

I think that because of the internet, straight people are now having the same amount of sex as gay guys were always supposed to be having. There’s a weird look I can see on the face of people who are getting too much sex delivered to them via hooking up online: wait, is this as good as it gets?