The unstoppable Mr Higgins

My review of We are Bellingcat: An Intelligence Agency for the People, by Eliot Higgins, Bloomsbury, 255pp

On the face of it, this book tells an implausible story. It’s about how an ordinary guy – a bored administrator in Leicester, to be precise – becomes a skilled Internet sleuth solving puzzles and crimes which appear to defeat some of the world’s intelligence agencies. And yet it’s true. Eliot Higgins was indeed a bored administrator, out of a job and looking after his young daughter in 2011 while his wife went out to work. He was an avid watcher of YouTube videos, especially of those emanating from the Syrian civil war, and one day had an epiphany: “If you searched online you could find facts that neither the press nor the experts knew.”

Higgins realised that one reason why mainstream media were ignoring the torrent of material from the war zone that was being uploaded to YouTube and other social media channels was that these outlets were unable to verify or corroborate it. So he started a blog — the Brown Moses blog — and discovered that a smattering of other people had had a similar realisation, which was the seed crystal for the emergence of an online community that converged around news events that had left clues on YouTube, Facebook, Twitter and elsewhere.

This community of sleuths now sails under the flag of Bellingcat, a name taken from the children’s story about the ingenious mice who twig that the key to obtaining early warning of a cat’s approach is to put a bell round its neck. This has led to careless journalists calling members of the community “Bellingcats” — which leads them indignantly to point out that they are the mice, not the predators!

The engaging name belies a formidable little operation which has had a series of impressive scoops. One of the earliest involved confirming Russian involvement in the downing of MH17, the Malaysia Airlines aircraft brought down by a missile when flying over Ukraine. Other impressive scoops included identification of the Russian FSB agents responsible for the Skripal poisonings and finding the FSB operative who tried to assassinate Alexai Navalny, the Russian democratic campaigner and Putin opponent who is now imprisoned — and, reportedly, seriously ill — in a Russian gaol.

‘We are Bellingcat’ is a low-key account of how this remarkable outfit evolved and of the role that Mr Higgins played in its development. The deadpan style reflects the author’s desire to project himself as an ordinary Joe who stumbled on something significant and worked at it in collaboration with others. This level of understatement is admirable but not entirely persuasive for the simple reason that Higgins is no ordinary Joe. After all, one doesn’t make the transition from a bored, low-level administrator to become a Research Fellow at U.C. Berkeley’s Human Rights Center and a member of the International Criminal Court’s Technology Advisory Board without having some exceptional qualities.

One of the most striking things about Bellingcat’s success is that — at least up to this stage — its investigative methodology is (to use a cliché) not rocket science. It’s a combination of determination, stamina, cooperation, Internet-saviness, geolocation (where did something happen?), chronolocation (when did it happen?) and an inexhaustible appetite for social-media-trawling. There is, in other words, a Bellingcat methodology — and any journalist can learn it, provided his or her employer is prepared to provide the time and opportunity to do so. In response, Bellingcat has been doing ‘boot camps’ for journalists — first in Germany, Britain and France and — hopefully — in the US. And the good news is that some mainstream news outlets, including the New York Times, the Wall Street Journal and the BBC, have been setting up journalistic units working in similar ways.

In the heady days of the so-called ‘Arab spring’ there was a lot of excited hype about the way the smartphone had launched a new age of ‘Citizen Journalism’. This was a kind of category error which confused user-generated content badged as ‘witnessing’ with the scepticism, corroboration, verification, etc. that professional journalism requires. So in that sense one could say that the most seminal contribution Bellingcat has made so far is to explore and disseminate the tools needed to convert user-generated content into more credible information — and maybe, sometimes, into the first draft of history.

Mr Higgins makes continuous use of the phrase “open source” to describe information that he and his colleagues find online, when what he really means is that the information — because it is available online — is in the public domain. It is not ‘open source’ in the sense that the term is used in the computer industry, but I guess making that distinction is now a lost cause because mainstream media have re-versioned the phrase.

The great irony of the Bellingcat story is that the business model that finances the ‘free’ services (YouTube, Twitter, Facebook, Reddit, Instagram et al) that are polluting the public sphere and undermining democracy is also what provides Mr Higgins and his colleagues with the raw material from which their methodology extracts so many scoops and revelations. Mr Higgins doesn’t have much time for those of us who are hyper-critical of the tech industry. He sees it as a gift horse whose teeth should not be too carefully examined. And I suppose that, in his position, I might think the same.

Forthcoming in British Journalism Review, vol. 32, No 2, June 2021.

This week’s election results

Mostly predictable, I’d say. The Tories got some kind of ‘vaccination boost’. The voters aren’t much interested — yet — in the corruption, sleaze and incompetence of the government. And anyone who owns assets — which mostly means houses — has done just fine out of the pandemic. (Coincidentally, Hartlepool — where Labour lost a seat they’d held for generations — has a lot of owner-occupiers.) And then there was the fact that a Tory government — a Tory government! — has been paying furlough wages and spending public money like drunken Marxists.

So one wonders what are the implications for Labour? The results reminded me of what happened to the Democrats in the US after the Obama ‘Hope’-boost ran out of steam. Keir Starmer’s frank admission — that “Labour has lost the confidence of working people” — made me think of Listen Liberal, Thomas Frank’s sobering book about how the Democrats lost their way in the US. Here we are, he wrote (in 2016),

“eight years post-Hope. Growth that doesn’t grow; prosperity that doesn’t prosper. The country, we now understand, is simply no longer arranged in such a way as to make its citizens economically secure.”

I think that’s broadly the case for large swathes of the UK. If so, it’s difficult just now to see what kind of party Labour needs to become if it’s to find new audiences and revived electoral support.

Last week the FT ran a feature about the so-called ‘Red Wall’ of Labour seats that fell to Johnson in the last general election . The headline was: “Labour’s lost heartlands. Can it win them back?”

“No it can’t”, wrote an online commenter.

“Lovely people, but conservative (with a small c), despite traditionally voting Labour. I simply can’t see how Labour can be a modern, progressive party of the sort you find in most Northern European countries and serve the red wall at the same time.”

Me neither.

Later: Good piece in the Observer by Professor Robert Ford which reminded me that I had forgotten about the ‘Brexit effect’.

“Under Starmer”, Ford writes,

the party has sought to move on from Brexit. This, it seems, is not yet something English voters are willing to do. In seat after seat in Leave-voting parts of England, the Conservatives surged and Labour slumped. Leave voters, it seems, remain keen to reward the prime minister who “got Brexit done”.

Ford thinks that the results indicate significant changes under way in British politics. First of all,

traditional class-politics patterns are being turned upside down by a realignment around divides by age, education and – most of all – Brexit choices. On every available measure of socioeconomic conditions, the Conservatives prospered most in the most deprived places and Labour did best in the most prosperous areas. This inversion of class politics has already been evident for several years but it has continued, and perhaps intensified, in the first post-Brexit local elections.

Secondly, the post-Brexit education divide has intensified.

There were major swings to the Conservatives in the wards with the highest shares of voters with few or no formal qualifications, while there were modest swings to Labour in the wards with the largest concentrations of university graduates. There was less evidence of the generational divide seen in the last two general elections and Labour’s traditional advantage in more ethnically diverse areas was more muted than usual.

And here’s the sting in the tail that rang that bell about the US Democrats:

In 2021, as in 2019, Labour’s core electorate was graduates, well-off professionals and Remainers.

In other words, the people whose counterparts in the US voted for Hilary Clinton.


Friday 7 May, 2021

New arrivals

There’s a new family in the village. There are eight goslings, but two are hidden behind their mother in the picture. Amazing to think that these little fluffballs will turn into formidable geese.


Dave’s Artshow

Dave Winer (Whom God Preserve) has just done another magical thing — Artshow.

It’s a growing collection of great art, collected from art lovers’ feeds on Twitter. Dave wrote an app that scans the tweet streams, collects the images and displays them as a slide-show. The collection can also be downloaded for use in a screen saver. And of course the app is provided as open source.

Try it: it’s wonderful.


Quote of the Day

”Should Heaven send me any son
I hope he’s not like Tennyson.
I’d rather have him play a fiddle
Than rise and bow and speak an idyll.”

  • Dorothy Parker

Musical alternative to the morning’s radio news

Jimmy Yancey | Mournful Blues

Link


Long Read of the Day

 Two Centuries of ‘The Guardian’ by Alan Rusbridger

This is a nice essay by the paper’s second-greatest Editor (C.P. Scott takes first place) in The New York Review of Books to mark the bicentenary of the paper. Its survival — and its current financial health — is nothing short of a miracle, given what has happened to most of journalism, and Rusbridger’s piece takes the reader through the good times and the bad.

I’m biased, of course, partly because I’ve written for the Observer (which the Guardian rescued in 1993 after its bruising experience with a corrupt proprietor, Tiny Rowlands) since 1982 (and as a columnist since 1987). But mostly because it was the paper which, for me, opened my eyes to what a newspaper should be like. I was the first member of my family to go to university, and as an undergraduate in 1964 my walk to college took me passed a rather seedy but (for Ireland) rather adventurous newsagent. And it was from there that I took to buying the Guardian every weekday and reading it from cover to cover.

Rusbridger often rubs people up the wrong way as great leaders often do. But I will never forget his steely courage during the Snowden revelations when he was confronted by the full might of the vindictive British state and didn’t flinch. Nobody who saw his performance before a seething Parliamentary Committee that year will ever forget his uncompromising fortitude. It was grace under real pressure, and then some.


The Daily Mail is 125

It seems to be the week for newspaper anniversaries. Unherd has a nice piece by Ed West about it:

The paper is 125 years old today, and for most of that time has represented the soul of a particular kind of England, read in the golf courses of Surrey, the semis of suburban Essex, the pub gardens of Dorset. It is the most popular paper in Britain — it overtook the Sun last year — and easily the most hated. It’s guaranteed to get a laugh, or a sneer, when a comedian mentions its name.

The Daily Mail is not exactly the conscience of Middle England, but it is certainly a guiding spirit, a collection of all its fears and hopes, although more of the former than the latter. It represents people overwhelmingly conservative in their cultural tastes while also having a prurient interest in other people’s sex lives and bodies, and in particular their failures.

The way it covers sex scandals is quintessentially English, with just enough information to both titillate and disgust, a dose of moralising and concluding the story with a description of the property in which the disgusting actions took place and an estimated market value. (“MP’s sordid sex sessions with rent boy in £600,000 maisonette”.)

I’ve never knowingly read the Daily Mail, and indeed I don’t know anyone who does (that’s my liberal bubble for you!) But it’s remarkable is how afraid British politicians are of the paper. Jonathan Powell, Tony Blair’s Chief of Staff, once observed — when talking about how the Blair government ‘managed’ the news agenda — that “the best way to bury bad news was to get it onto the front page of the Guardian.” After the laughter had died away, he explained, “Because if it was the lead in the Guardian the Daily Mail wouldn’t touch it”!


How Internal Combustion Engines work

Wonderful explanation by Bartosz Ciechanowski.

I can imagine my great-great-grandchildren saying: “Mom, is it really true that in the BTE our ancestors propelled themselves around using a series of controlled explosions?”

Footnote: BTE = Before Tesla Era.


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Thursday 6 May, 2021

It’s over there!


Quote of the Day

”A newspaper editor is someone who knows precisely what he wants but isn’t quite sure.”

  • Walter Davenport

Musical alternative to the morning’s radio news

Schubert | Auf dem Wasser zu singen | Camille Thomas and Beatrice Berrut

Link


Long Read of the Day

Paid in Full

The emerging dream of an internet where every interaction is a financial transaction

An insightful essay by Drew Austin on the end of Web 2.0 and the beginnings of Web 3.0 as represented by the Substack boom. Reminds me of Tim O’Reilly’s famous essay on Web 2.0.


Facebook’s ‘Oversight’ Board makes a decision on Trump

Much to my surprise, the Board decided that the ban should be retained — at least for the time being.

Shira Ovide has some shrewd observations about what transpired.

Facebook’s Oversight Board, a quasi-independent body that the company created to review some of its high-profile decisions, essentially agreed on Wednesday that Facebook was right to suspend Trump. His posts broke Facebook’s guidelines and presented a clear and present danger of potential violence, the board said.

But the board also said that Facebook was wrong to make Trump’s suspension indefinite. When people break Facebook’s rules, the company has policies to delete the violating material, suspend the account holder for a defined period of time or permanently disable an account. The board said Facebook should re-examine the penalty against Trump and within six months choose a time-limited ban or a permanent one rather than let the squishy suspension remain.

Facebook has to make the hard calls:

A big “wow” line from the Oversight Board was its criticism of Facebook for passing the buck on what to do about Trump. “In applying a vague, standardless penalty and then referring this case to the board to resolve, Facebook seeks to avoid its responsibilities,” the board wrote.

But also…

The meat of the board’s statement is a brutal assessment of Facebook’s errors in considering the substance of people’s messages, and not the context. Facebook currently treats your neighbor with five followers the same as Trump and others with huge followings.

(Actually, at least when he was president, Trump had even more leeway in his posts than your neighbor. Facebook and Twitter have said that the public should generally be able to see and hear for themselves what their leaders say, even if they’re spreading misinformation.)

The Oversight Board agreed that the same rules should continue to apply to everyone on Facebook — but with some big caveats.

“Context matters when assessing issues of causality and the probability and imminence of harm,” the board wrote. “What is important is the degree of influence that a user has over other users.”


Trump now has a blog, even though he doesn’t know what a blog is

(He thinks it’s a ‘platform’, which suggests that he doesn’t know what a platform is, either. But its appearance at this juncture suggests that he anticipated continuation of the ban.)

It’s here, in case you’re interested.


The Instagram ads you’ll never see

Really ingenious experiment by Signal. They tried to run Instagram ads like the ones shown above.

We created a multi-variant targeted ad designed to show you the personal data that Facebook collects about you and sells access to. The ad would simply display some of the information collected about the viewer which the advertising platform uses. Facebook was not into that idea.

So…

Facebook is more than willing to sell visibility into people’s lives, unless it’s to tell people about how their data is being used. Being transparent about how ads use people’s data is apparently enough to get banned; in Facebook’s world, the only acceptable usage is to hide what you’re doing from your audience.


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Wednesday 5 May, 2021

The Guardian is 200 today!


And if you’re puzzled by this, read Robert Shrimsley’s wonderful satirical piece that appeared in Saturday’s Financial Times, which explains all.


Quote of the Day

”After 27 years, Melinda Gates finally gets to use a Mac.”

  • Dave Pell

Musical alternative to the morning’s radio news

Ry Cooder & David Lindley | If Walls Could Talk

Link

Ry Cooder was the kind of guy my mother warned me about. She was right!


Long Read of the Day

 The Computers Are Getting Better at Writing

Yeah I know that all the stuff about GPT-3 seems a bit iffy, but this long piece in the New Yorker by Stephen Marche is something else. He starts with Kafka’s famous unfinished novel.

The second section of “The Metamorphosis” continues the story this way:

As soon as Gregor was alone, he began to feel ill. Turning around was an effort. Even breathing was an effort. A thin stream of blood trickled from his flank down his fuzzy belly. He wanted to crawl away from it, but there was no place to go. He lay still on the spot where he had come to rest just in order to get his breath back and to stop the bleeding. “I’m in a bad way,” said Gregor. It had never occurred to him before that he could really become ill. He had seen sick animals—a dove once in a while, which had fallen out of the nestling into the gutter and could not fly any more, or the weak infants of the woman next door who had to be picked up with the tongs and thrown into the dustbin, or the bugs his father used to bring to him when he was still a young boy and which he had liked so much.

Except the second section of “The Metamorphosis” doesn’t begin that way. An artificial-intelligence application called Sudowrite wrote the paragraph above. I inputted the text of the first section of “The Metamorphosis” and then pressed a button called Wormhole. The computer composed the continuation.

Sudowrite is an interesting idea. Basically, it accesses GPT-3’s interface and turns it into a legible tool that any writer can use. It’s currently in beta but its founder sees it product turning into a resource that writers will pay fifteen to twenty dollars per month to use.

Fascinating essay — at least for those of us who write for a living — even if it doesn’t mention the horrendous environmental cost of the initial training of GPT-3.


Twitter expands Spaces to anyone with 600+ followers, details plans for tickets, reminders and more

From Techcrunch:

Twitter Spaces, the company’s new live audio rooms feature, is opening up more broadly. The company announced today it’s making Twitter Spaces available to any account with 600 followers or more, including both iOS and Android users. It also officially unveiled some of the features it’s preparing to launch, like Ticketed Spaces, scheduling features, reminders, support for co-hosting, accessibility improvements and more.

Along with the expansion, Twitter is making Spaces more visible on its platform, too. The company notes it has begun testing the ability to find and join a Space from a purple bubble around someone’s profile picture right from the Home timeline.

Hmmm… I have 7,652 followers at the time of writing, so I should be entitled to ‘a live audio room’. But what would I do with it? This is clearly a pre-emptive strike to make sure Clubhouse doesn’t make too many inroads.


Hypocrisy on stilts?

From Benedict Evans’s indispensable weekly newsletter:

In January, the CEO of Axel Springer wrote an impassioned essay claiming that the web should be totally private and no ‘big company’ should collect any kind of personal data at all. He published this on Business Insider (which he owns), on a page with no less than 68 different third party trackers. Now, Axel Springer is part of a group of German publishers complaining about Apple’s privacy changes in iOS 14.5. Pick one, please.

When I opened the Business Insider page on my machine, the Ghostery ad-tracker found 23 trackers rather than the 68 that Ben mentions; but that could be a reflection of the fact that I use a VPN which also blocks stuff. Still, 23 reinforces his point.


Another, hopefully interesting, link

  • Do You Live in a Bubble? Just enter your address to find out. Link Neat idea, but this version only works for the US. It’d be nice to have one for the UK. Hmmm…

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Tuesday 4 May, 2021

The Blossom Explosion

Our apple tree. Every year it happens. And every year its exhuberance takes us by surprise. Yesterday, I stood under it in the morning and all I could hear was birdsong and the humming of hundreds of bees.


Quote of the Day

“It’s quite easy to keep all your principles intact and end up with a result which is not what you wanted.”

  • Classicist Mary Beard, in an interview with the Financial Times, 1 May 2021.

It’s what’s known as the ‘reformer’s trap’.


Musical alternative to the morning’s radio news

Schubert | Ständchen | Camille Thomas and Beatrice Berrut

Link

First time I’ve heard an instrumental version of it.


Long Read of the Day

 What Conspiracy Theorists Don’t Believe is as important as what they believe

Characteristically thoughtful essay by Tim Harford on why it’s difficult to persuade conspiracy theorists that what they believe is nonsense — and how companies exploit that cognitive bias:

In the 1950s, when Big Tobacco faced growing evidence that cigarettes were deadly, the industry turned doubt into a weapon. Realizing that smokers dearly wished to believe that their habit wasn’t killing them, Big Tobacco concluded that the best approach was not to try to prove that cigarettes were safe. Instead, it would merely raise doubts about the emerging evidence that they were dangerous. The famous “Frank Statement to Cigarette Smokers” from 1954 managed to look socially responsible while simultaneously reassuring smokers that “research scientists have publicly questioned” the significance of the new findings.

Publicly questioning things is what research scientists always do, but that didn’t matter. The artful message from the tobacco industry to smokers was “This is complicated, and we’ll pay attention to it so that you don’t have to.” When we are confronted with unwelcome evidence, we don’t need much of an excuse to reject it.

Give that the tech companies are currently discovering the tactics of the tobacco companies, we’ll see a lot more of this.


That Lenin guy, he was some dude, and no mistake

Amazing what one finds in the London Review of Books. Consider, for example, this letter from Paul O’Brien.

Ingólfur Gíslason writes that an Icelander called Jón Stefánsson, who was researching in the British Library at the same time as Lenin, recounted that Lenin pronounced the ‘th’ in ‘thanks’ as if he was German (Letters, 4 March). More likely, it was a Hiberno-English pronunciation, where the ‘th’ sound is similar to the German. According to Roddy Connolly, the son of the Irish socialist James Connolly, who was in Moscow in 1921, Lenin spoke English with a Dublin accent. Connolly’s recollection is confirmed by H.G. Wells, who met Lenin in Moscow in 1920 and noticed his Irish accent. When Lenin lived in London, his English teacher was a man from Ireland.


Malcolm Gladwell and the importance of changing one’s mind

I’ve always thought that, deep down, Malcolm Gladwell is superficial. After reading this FT piece (which, Deo gratias, doesn’t seem to be behind a paywall) I’m not so sure. The peg for it is his new book, The Bomber Mafia: A Story Set in War, but that’s ok. It’s the way the book industry and literary journalism works.

Here’s an excerpt that gives a flavour of the piece:

I ask Gladwell what he’s changed his mind about recently, and the man who popularised “broken windows” is telling me he’s now pretty close to being a prison abolitionist. “That is not a position I thought I would ever take. But I’m very close to thinking that no one should ever go to prison. Do I know how to resolve the problematic cases? No, I don’t. What do you do with someone who murdered someone in cold blood? I don’t know.”

One of Gladwell’s conclusions from the Black Lives Matter protests last summer was that “we were arguing about the wrong thing. That prison is infinitely more toxic and corrosive to the fabric of free society than inadequate policing is. It’s not that I’m opposed to correcting police. I just thought, if I was going to pick something to get really upset about, prisons, mass incarceration, has just been devastating to this country. Whereas good policing, if it’s done well, everybody wins.”

Nice, thought-provoking, interview. And it’s made me change my mind — a bit.


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Monday 3 May, 2021

Coastal magic

On Friday neither of us had anything in our diaries and so we took the day off and went to the North Norfolk coast to walk and watch birds.

It was an utterly magical day, during which we saw:

  • A Jay
  • Two Reed Warblers
  • Several astonishingly elegant Avocets
  • Lots of Pocard Ducks
  • Lots of Coots
  • An Egret
  • A magnificent Curlew, asleep in the sunshine and perched on one leg. (How do they do that without falling over?)
  • Two Larks (ascending and descending — all we needed was Vaughan-Williams as a soundtrack.

And the most unexpected thing of all — the call of a cuckoo, repeated several times.

But the thing that stuck in our minds afterwards was the continual birdsong we heard all day.


Quote of the Day

”Democracy: the art of running the circus from the monkey cage.”

  • H.L. Mencken

Doesn’t apply to the current occupant of the White House, but does to the Johnson crowd in 10 Downing Street.


Musical alternative to the morning’s radio news

Tom Waits | Christmas Card From A Hooker In Minneapolis

Link

Gravelly beauty.


Long Read of the Day

Low-Skill Workers Aren’t a Problem to Be Fixed

The label “low-skill” flattens workers to a single attribute, ignoring the capacities they have and devaluing the jobs they do.

Great piece piece by Annie Lowrey.

Being a prep cook is hard, low-wage, and essential work, as the past year has so horribly proved. It is also a “low-skill” job held by “low-skill workers,” at least in the eyes of many policy makers and business leaders, who argue that the American workforce has a “skills gap” or “skills mismatch” problem that has been exacerbated by the pandemic. Millions need to “upskill” to compete in the 21st century, or so say The New York Times and the Boston Consulting Group, among others.

Those are ubiquitous arguments in elite policy conversations. They are also deeply problematic. The issue is in part semantic: The term low-skill as we use it is often derogatory, a socially sanctioned slur Davos types casually lob at millions of American workers, disproportionately Black and Latino, immigrant, and low-income workers. Describing American workers as low-skill also vaults over the discrimination that creates these “low-skill” jobs and pushes certain workers to them. And it positions American workers as being the problem, rather than American labor standards, racism and sexism, and social and educational infrastructure. It is a cancerous little phrase, low-skill. As the pandemic ends and the economy reopens, we need to leave it behind.

I couldn’t agree more. From time to time we’ve employed a wonderful small builder. He’s no intellectual, but every time he’s worked on our house what I’ve seen is someone coming up against dozens of unforeseen problems every day — and (here’s the point) solving them! He’s endlessly creative in a way that many (most?) intellectuals are not.

And I think of him every time I tackle a DIY job and run into an unanticipated problem (say, a broken screwhead in an awkward location) which I then spend half a day not solving!


Apple comes out swinging with iOS 14.5

Yesterday’s Observer column:

iOS 14.5 apparently changes all that; now, iPhone users are asked if they want to opt in to tracking. A pop-up dialogue box appears saying: “Allow [app name] to track your activity across other companies’ apps and websites?” and providing two options: “ask app not to track” and “allow”. En passant, note that it says “ask” rather than “tell”, another subtle indicator of how much tech companies actually care about their users’ agency.

When Apple announced months ago that it was planning to make this change, the big shots in the data-tracking racket went apeshit, rightly inferring that many iPhone users would decline to be tracked when offered such an obvious escape route. Suddenly, the lucrative $350bn business of collecting user data to sell to data brokers, or linking a user’s app data with third-party data that was collected in order to target ads, was under threat. The new rules, Apple said, would also affect other app processes, including sharing location data with data brokers and implementing hidden trackers for the purpose of conducting ad analytics. Momentarily taken aback by the ferocity of the storm, Apple decided to postpone the introduction in order to give the industry “time to adapt” to the forthcoming reality, thereby breaking the golden rule that one should never give gangsters an even break.


Basecamp: Take 2

You may recall that on Friday I quoted approvingly the six new principles that Jason Fried, Basecamp’s co-founder, set out as the bullet-points for going forward after a little local difficulty in the 50-person company…

Turns out, I was a trifle naive, not to say gullible. It was more than “a little local difficulty”, as Casey Newton pointed out in “What really happened at Basecamp”.

Interviews with a half-dozen Basecamp employees over the past day paint a portrait of a company where workers sought to advance Basecamp’s commitment to diversity, equity, and inclusion by having sensitive discussions about the company’s own failures. After months of fraught conversations, Fried and his co-founder, David Heinemeier Hansson moved to shut those conversations down.

”In the end, we feel like this is the long-term healthy way forward for Basecamp as a whole — the company and our products,” Fried wrote in his blog post.

Several employees, though, are already making their exit plans.

Basecamp, which makes workplace collaboration tools and launched the email service Hey last year, has long been recognized for producing “opinionated software.”

“We’ve hired opinionated people, we’ve created opinionated software, and now basically the company has said, ‘well, your opinions don’t really matter — unless it’s directly related to business,’” one told me. “A lot of people are gonna have a tough time living with that.”

And Rachel Kraus reported on Mashable that at else a third of employees of the company were quitting.

That’ll teach me to take company founders’ manifestos with a good helping of salt.

And thanks to Greg Jeffreys, Steve Waller and Dave Winer for alerting me to what had ensued from Fried’s bullet points.


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Apple comes out swinging with iOS 14.5

This morning’s Observer column:

But iOS 14.5 apparently changes all that; now, iPhone users are asked if they want to opt in to tracking. A pop-up dialogue box appears saying: “Allow [app name] to track your activity across other companies’ apps and websites?” and providing two options: “ask app not to track” and “allow”. En passant, note that it says “ask” rather than “tell”, another subtle indicator of how much tech companies actually care about their users’ agency.

When Apple announced months ago that it was planning to make this change, the big shots in the data-tracking racket went apeshit, rightly inferring that many iPhone users would decline to be tracked when offered such an obvious escape route. Suddenly, the lucrative $350bn business of collecting user data to sell to data brokers, or linking a user’s app data with third-party data that was collected in order to target ads, was under threat. The new rules, Apple said, would also affect other app processes, including sharing location data with data brokers and implementing hidden trackers for the purpose of conducting ad analytics. Momentarily taken aback by the ferocity of the storm, Apple decided to postpone the introduction in order to give the industry “time to adapt” to the forthcoming reality, thereby breaking the golden rule that one should never give gangsters an even break…

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