Conspiracist thinking and social media

This morning’s Observer column:

The prevalence of conspiracy theories online explains why they tend to crop up whenever we track the cognitive path of someone who, like the alleged Pittsburgh killer, commits or attempts to commit an atrocity. A case in point is Dylann Roof, a South Carolina teenager who one day came across the term “black on white crime” on Wikipedia, entered that phrase into Google and wound up at a deeply racist website inviting him to wake up to a “reality” that he had never considered, from which it was but a short step into a vortex of conspiracy theories portraying white people as victims. On 17 June 2015, Roof joined a group of African American churchgoers in Charleston, South Carolina, before opening fire on them, killing nine.

We find a similar sequence in the case of Cesar Sayoc, the man accused of sending mail bombs to prominent Democrats. Until 2016, his Facebook postings looked innocuous: decadent meals, gym workouts, scantily clad women and sports games – what the New York Times described as “the stereotypical trappings of middle-age masculinity”.

But then something changed. He opened a Twitter account posting links to fabricated rightwing stories and attacking Hillary Clinton. And his Facebook posts began to overflow with pro-Trump images, news stories about Muslims and Isis, ludicrous conspiracy theories and clips from Fox News…

Read on

How Facebook’s advertising machine enables ‘custom audiences’ that include anti-semites and white supremacists

This is beginning to get routine. I’ve said for some time that if you really want to understand Facebook, then you have to go in as an advertiser (i.e. the real customer) rather than as a mere user. When you do that, you come face-to-face with the company’s amazingly helpful, automated system for helping you to choose the ‘custom audiences’ that you want to — or should be — targeting. A while back, Politico did a memorable experiment on these lines. Now The Intercept has done the same:

Earlier this week, The Intercept was able to select “white genocide conspiracy theory” as a pre-defined “detailed targeting” criterion on the social network to promote two articles to an interest group that Facebook pegged at 168,000 users large and defined as “people who have expressed an interest or like pages related to White genocide conspiracy theory.” The paid promotion was approved by Facebook’s advertising wing. After we contacted the company for comment, Facebook promptly deleted the targeting category, apologized, and said it should have never existed in the first place.

Our reporting technique was the same as one used by the investigative news outlet ProPublica to report, just over one year ago, that in addition to soccer dads and Ariana Grande fans, “the world’s largest social network enabled advertisers to direct their pitches to the news feeds of almost 2,300 people who expressed interest in the topics of ‘Jew hater,’ ‘How to burn jews,’ or, ‘History of “why jews ruin the world.”’”

Tech stasis and planned obsolescence

Like most of my peers in the tech-commentary business, I generally tune into the twice-yearly events at which senior Apple executives reveal the latest wonders to emerge from the creative imagination of Jony Ive. Part of the entertainment value of these gabfests is seeing grown billionaires talking like teen tech worshippers (everything is ‘incredible’ or even ‘fantastic’; the company exists to help customers to enhance their innate ‘creativity’ with new products that we will all ‘just love’, etc). But usually, buried in the superheated hoopla there’s the odd genuinely interesting new thing.

But this week’s event — which was held in New York rather than San Francisco (itself a first, I think) — was strangely dull. There’s a new MacBook Air, but actually it’s hard to see why it’s needed. The new one has a Retina screen, but I can’t see why anyone would get excited just about that when the underlying hardware is much the same as before. And, overall, Apple’s laptop lineup looks strangely incoherent. The two big announcements, to judge from the presentations, were a substantially enhanced Mac Mini and a new iPad Pro. The new Mini is welcome because for many of us it’s the most useful little workhorse that Apple has ever produced. And the new iPad is clearly a a serious upgrade of a product that’s already way ahead of the competition.

But here’s the rub. I’ve had an iPad Pro since the product was first launched, and it’s the most useful — and usable — device I’ve ever owned. In combination with the Apple Pencil it has entirely replaced the paper notebooks that I’ve always used up to now. It goes everywhere with me, does exactly what I need a tablet to do, and does it very well. So no matter how fancy the new iPad ( and its enhanced Pencil) is, I have no rational reason to consider upgrading.

(And much the same applies to all the other Apple kit I own and use on a daily basis. My four year old MacBook Pro is still a terrific workhorse. My iPhone 6 has been re-energised by a new battery and IoS12. And the watch does what I want it to do, even if it could use a longer battery life.)

These big Apple events are often — and justly — ridiculed for being just revivalist meetings for the Church of Apple. Tim Cook & Co are always preaching to the choir. And, since I’m a long-term Apple user, I could be regarded as one of the above. But if even a hardened user can find no reason to upgrade, what’s the point of all the hoopla?

My friend Charles Arthur — he of the wonderful Overspill and an acute observer of these things — thinks that people like me were not the intended audience for this week’s event. It was, he wrote in an email, “one of those events where they’re not speaking to people who already have them – it’s those who haven’t found a need to cross the gap to doing more work on the iPad. USB-C would be interesting to quite a lot of photographers, perhaps.”

Perhaps. But maybe we’ve arrived at what Charles calls — “a sort of tech stasis”. Many of the things we have are now Good Enough, and so despite Moore’s Law and the wonders of computational photography, etc. we don’t need to upgrade them every year, or every two years.

If that’s indeed what’s happening, then what are the implications for tech companies that are hooked on planned obsolescence to a degree that even General Motors in its heyday couldn’t dream of?