From the Economist blog:
FOR companies, there are two strategies for dealing with people who uncover flaws in their IT security: a right way and a wrong way. Our leader on hacking this week tells of the approach that Volkswagen took when a group of academics informed it that they had uncovered a vulnerability in a remote-car-key system: the firm slapped a court injunction on them. It is difficult to conceive of an approach more likely to be counter-productive.
United Airlines, it seems, has a far more enlightened attitude. It has just awarded two hackers 1m air miles each after they managed to spot security weak spots in its website. The move is part of a scheme called “bug bounty”, in which hackers are incentivised to contact the company with security flaws, rather than post them online. This approach is common at Silicon Valley firms, and makes just as much sense for old-fashioned industries too. Pound to a penny, there are nefarious types out there trying to break into most big companies’ IT systems. Encouraging “white-hat” hackers to uncover flaws, and then rewarding them for not revealing them to the wider world, may sit uncomfortably with people’s sense of fairness. However, if it gives firms time to fix the problem, in pragmatic terms the benefit is obvious.