Last month, Uber accounted for 47 percent of all rides expensed by employees whose companies use Certify, the second-largest provider of travel and expense management software in North America. In March 2014, Uber accounted for only 15 percent, according to a study by Certify released on April 7. Over that period, the amount spent on traditional taxis, limousines, and airport shuttles fell from 85 percent to 52 percent of expensed rides. Lyft, a rival ride-hailing service that caters more to consumers than professionals, currently accounts for 1 percent of business rides, the study found.
The average ride in an Uber—a category that includes the low-cost UberX service, in addition to the pricier black car and SUV variations—costs $31.24, while the average fare for a taxi, shuttle buses, or limo was slightly higher, at $35.40. “Across business travel we have seen the strongest growth on UberX, our lowest cost option,” says Max Crowley, who manages the Uber for Business program. “Employees recognize the value of riding with Uber and are saving their companies money in the process.”
Disruption continues apace.