Why your ability to repair a tractor could also be a matter of life and death

This morning’s Observer column:

It was one of the few pieces of cheery news to emerge from the war in Ukraine. Russian looters, no doubt with the assistance of Russian troops, stole 27 pieces of John Deere farm equipment, worth about $5m, from a dealership in Melitopol. The kit was shipped to Chechnya, where a nasty surprise awaited the crooks. Their shiny new vehicles had, overnight, become the world’s heaviest paperweights: the dealership from which they had been stolen had “bricked” them remotely, using an inbuilt “kill-switch”.

This news item no doubt warmed the cockles of many a western heart. But it would have raised only hollow laughs from farmers in US states who are customers of John Deere and are mightily pissed off, because although they have paid small fortunes (up to $800,000 apparently) for the firm’s machinery, they are unable to service or repair them when they go wrong…

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