Memo to corporate leaders post-Covid: the disruption to businesses has only just begun

This morning’s Observer column:

The problem with having had the fast-forward button suddenly propel us into an unexpected place, though, is that we find ourselves unmoored. We start wondering about what lies ahead as the immediate threat of the virus recedes. What will our post-pandemic future be like? In relation to work, three main possibilities are currently taking up all the airtime: continuing to work from home (WFH); a hybrid mode in which we spend some time in the office but also two or three days WFH; and a return to ye olde days commuting to the office to gather round the water cooler and pretend to be doing something useful.

In a remarkable essay published a few days ago, first as a long blog post entitled Creating the Future of Work and later as an engaging Tweetstorm, Stephen Sinofsky, a former senior Microsoft executive, argues that if these are the only options under consideration then we have gravely underestimated the industrial significance of the pandemic. Of course the nature of work will have been changed by what has happened. But what is more significant, he contends, is that the shock will also reshape the nature of the corporations in which most of us work. The problem is that most of the people who run large organisations and corporations haven’t twigged that yet…

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