Communications — the next decade

I’m at the OFCOM conference in London. The last session today was centred on the launch of a collection of essays commissioned by OFCOM and now published as a handsome hardback. My contribution is in Section 1: “Trends and Challenges”. (It should, of course, have been titled “Trends and Problems”, but the P-word is now banned in all polite circles.) The section also includes Jonathan Zittrain’s Inaugural Lecture and a terrific essay by Eli Noam.

A hyperpower in thrall to its client

Well, well. In Barbara Tuchman’s terrific study of ‘misgovernment’, The March of Folly, she points out one of the strange paradoxes of the war in Vietnam. As the conflict deepened, the government of South Vietnam weakened steadily; but the weaker the Saigon regime became, the greater the influence it was able to exert over the US.

And now in Iraq we see the same thing happening. See this report in today’s New York Times.

BAGHDAD, Nov. 28 — When President Bush meets in Jordan on Wednesday with Prime Minister Nuri Kamal al-Maliki of Iraq, it will be a moment of bitter paradox: at a time of heightened urgency in the Bush administration’s quest for solutions, American military and political leverage in Iraq has fallen sharply.

Dismal trends in the war — measured in a rising number of civilian deaths, insurgent attacks, sectarian onslaughts and American troop casualties — have merged with growing American opposition at home to lend a sense of crisis to the talks in Amman. But American fortunes here are ever more dependent on feuding Iraqis who seem, at times, almost heedless to American appeals, American and Iraqi officials in Baghdad say.

They say they see few policy options that can turn the situation around, other than for Iraqi leaders to come to a realization that time is running out. It is not clear that the United States can gain new traction in Iraq with some of the proposals outlined in a classified White House memorandum, which was compiled after the national security adviser, Stephen J. Hadley, visited Baghdad last month.

Many of the proposals appear to be based on an assumption that the White House memo itself calls into question: that Prime Minister Maliki can be persuaded to break with 30 years of commitment to Shiite religious identity and set a new course, or abandon the ruling Shiite religious alliance to lead a radically different kind of government, a moderate coalition of Shiite, Sunni and Kurdish politicians…

In an essay published before the US went to war in Iraq, Warren Bennis gives a useful summary of Tuchman’s concept of ‘misgovernment’:

In March of Folly, author Barbara Tuchman identifies several types of “misgovernment,” the most tragic of which is folly. Folly occurs when a government pursues policies contrary to the nation’s self-interest. To be classified as folly, misgovernment must satisfy three conditions. First, the misguided policy must be perceived as counter-productive, in its own time; that is, the decision not only looks stupid now, through the shining ether of time, but it looked hugely problematical in its day. Second, other feasible options must be known but rejected. Finally, the questionable policy must be more than the will of an individual leader. It must be shared and propped up by those around the leader, the product of a sort of group-think. Through that prism, Tuchman analyzes four egregious leadership failures: King Priam opening the gates of Troy to the Greeks; the actions of the Renaissance Popes that hastened the Reformation they so feared; King George III’s loss of the American colonies; and, finally and perhaps most relevant today, the Viet Nam war.

In writing about Vietnam, George Kennan observed that Lyndon Johnson and his inner-circle–Dean Rusk, Walt Rostow, and the Joint chiefs–were like “men in a dream, incapable of any realistic assessment of the effects of their own acts.” Today, we see the cortege of folly moving us inevitably toward a war with Iraq. And eerily like LBJ’s “men in a dream,” President Bush and his advisors are leading the march, acting out of sheer wish and will, not allowing nettlesome facts and uncertainties to deter them.

Bennis’s essay is very interesting — worth reading in full. Here’s the bit that caught my eye:

I found myself recalling a principle I learned more than 50 years ago while attending the London School of Economics. I was invited to participate in a training group at the famed Tavistock Clinic for those interested in the emerging practice of group psychotherapy. Its leader was renowned psychiatrist Wilfred Bion, who understood the dynamics of group behavior as well as anyone I’ve ever known. Bion’s insights were simple and profound. And, first among them, was that the leader must avoid, at all costs, getting overly involved with the sickest member of the group.

Focus on the sickest, he warned prospective leaders, and you will undermine yourself in numerous ways. You will polarize the group. The healthier members will begin to resent you and even question the legitimacy of your leadership. They will tend to sit sulkily by while you try single-handedly to detoxify the troublemaker. The only way deal with the sickest member, Bion counseled, is to leave space for the healthier ones to take the problem on collectively. Over-reacting to extreme pathology is the most predictable and serious mistake a leader can make, Bion argued, because it steals responsibility from those who should assume it–the healthier members of the group.

Goofs

We watched the wonderful Manon des sources (1986) on Sunday last. It was one of Sue’s favourite films, and I can see why. Later, I went looking on IMDB to find out who directed it and noticed the “goofs” link, which led to:

Revealing mistakes:

  • As Manon visits her father’s grave, a gravestone falls over notice in the bottom right-hand corner of the screen.
  • Crew or equipment visible: When Ugolin is hunting around 11:00 min into the film, you can see a crewman duck behind a bush after releasing the rabbit Galinette goes chasing after.
  • Did I notice them? Of course not.

    The benefits of being laid back

    Well, whaddya know? Sitting straight is ‘bad for backs’

    Sitting up straight is not the best position for office workers, a study has suggested.

    Scottish and Canadian researchers used a new form of magnetic resonance imaging (MRI) to show it places an unnecessary strain on your back.

    They told the Radiological Society of North America that the best position in which to sit at your desk is leaning slightly back, at about 135 degrees.

    Experts said sitting was known to contribute to lower back pain.

    Data from the British Chiropractic Association says 32% of the population spends more than 10 hours a day seated.

    Pardon me while I adjust my posture. Zzzzzz…..

    The next Millennium Dome

    James Miller pointed me to this splendid rant by Andrew Rawnsley on the ballooning cost of the London 2012 Olympics. Sample:

    The Games’ supporters do not like to speak about cost; they prefer to talk about ‘investment’, implying there will be some sort of return. Which will be what exactly? The experience of other cities is that international sports festivals do not attract tourists – they repel them. Tourists stayed away from Germany during last year’s World Cup because they did not want to spend their holidays in the company of thousands of football fans. When Australia and Greece staged the Olympics, tourists boycotted the countries, fearing traffic jams, a security clampdown and hotel rooms to be had only at rip-off prices. Who in their right mind is going to want to holiday in London in the congestion and security hell that will be the capital city in the August of 2012?

    Just as with the dome, supporters of the Olympics say they will regenerate part of London. I’m all for the regeneration of the East End, but you didn’t need to do it by bringing this overblown, ludicrously expensive spectacle to town. It is a perverse and wasteful way to regenerate that area of the capital by squandering money on facilities for which there is no long-term use and stuffing the mouths of developers and contractors with gold.

    When all their other justifications turn to dust, the cheerleaders fall back, just as did the supporters of the dome, on the claim that the Games will be some sort of tonic for the nation’s morale. The unfailingly optimistic Tessa Jowell proclaims that we should cheer for the Olympics because three million primary schoolchildren think they are going to be medal winners.

    That’s three million children who are going to be bloody disappointed, then…

    Great stuff. Worth a read.

    Online video ‘eroding TV viewing’

    Another canary in the mine — a BBC report saying that:

    The online video boom is starting to eat into TV viewing time, an ICM survey of 2,070 people for the BBC suggests.

    Some 43% of Britons who watch video from the internet or on a mobile device at least once a week said they watched less normal TV as a result.

    And online and mobile viewing is rising – three quarters of users said they now watched more than they did a year ago.

    But online video viewers are still in the minority, with just 9% of the population saying they do it regularly.

    Another 13% said they watched occasionally, while a further 10% said they expected to start in the coming year.

    Of course this is all minority stuff — for now…

    The problem with programming

    Interesting Technology Review interview with Bjarne Stroustrup, the guy who dreamed up C++. Excerpt:

    Technology Review: Why is most software so bad?
    Bjarne Stroustrup: Some software is actually pretty good by any standards. Think of the Mars Rovers, Google, and the Human Genome Project. That’s quality software! Fifteen years ago, most people, and especially most experts, would have said each of those examples was impossible. Our technological civilization depends on software, so if software had been as bad as its worst reputation, most of us would have been dead by now.

    On the other hand, looking at “average” pieces of code can make me cry. The structure is appalling, and the programmers clearly didn’t think deeply about correctness, algorithms, data structures, or maintainability. Most people don’t actually read code; they just see Internet Explorer or Windows “freeze,” have their cell phone drop a call, read the latest newspaper story about viruses, and they shudder.

    I think the real problem is that “we” (that is, we software developers) are in a permanent state of emergency, grasping at straws to get our work done. We perform many minor miracles through trial and error, excessive use of brute force, and lots and lots of testing, but–so often–it’s not enough.

    Software developers have become adept at the difficult art of building reasonably reliable systems out of unreliable parts. The snag is that often we do not know exactly how we did it: a system just “sort of evolved” into something minimally acceptable. Personally, I prefer to know when a system will work, and why it will.

    TR: How can we fix the mess we are in?
    BS: In theory, the answer is simple: educate our software developers better, use more-appropriate design methods, and design for flexibility and for the long haul. Reward correct, solid, and safe systems. Punish sloppiness.

    In reality, that’s impossible. People reward developers who deliver software that is cheap, buggy, and first. That’s because people want fancy new gadgets now. They don’t want inconvenience, don’t want to learn new ways of interacting with their computers, don’t want delays in delivery, and don’t want to pay extra for quality (unless it’s obvious up front–and often not even then). And without real changes in user behavior, software suppliers are unlikely to change.

    We can’t just stop the world for a decade while we reprogram everything from our coffee machines to our financial systems. On the other hand, just muddling along is expensive, dangerous, and depressing. Significant improvements are needed, and they can only come gradually. They must come on a broad front; no single change is sufficient…

    It’s a good interview, worth reading in full. There’s a lovely exchange towards the end:

    TR: How do you account for the fact that C++ is both widely criticized and resented by many programmers but at the same time very broadly used? Why is it so successful?
    BS: The glib answer is, There are just two kinds of languages: the ones everybody complains about and the ones nobody uses.

    ITV makes the Grade

    Michael Grade is leaving the BBC to join ITV.

    Michael Grade has resigned as BBC chairman and is to join ITV, the corporation’s main terrestrial rival.

    ITV, which has been struggling with falling advertising and ratings, said the appointment was a “real coup”.

    Well, it is for ITV. I’m not sure it’s the smartest career move for Grade (who I know slightly and have always liked a lot; among other things, he’s a serious cigar smoker). He’s been offered huge amounts of money — a pay package which could hit £2 million a year, compared to the £140,000 he earns now as Chairman of the Beeb. But when he took the BBC job, I had assumed that he had made enough money not to have to worry about it for the rest of his life. Maybe I was naive.

    His departure is a terrible blow to the BBC, but he has done great things in a short time. He was appointed in the wake of the Hutton Inquiry, when the Corporation was bruised and demoralised by Hutton’s ludicrous whitewash of the government, and for many people his appointment signified that the BBC would survive and bounce back. And it has.

    “Being the Chairman of the BBC was the most unexpected job I have ever had”, he writes in his farewell letter.

    The welcome you gave me on my arrival is embedded deep within my emotional dna. At that moment I realised what was at stake for me, for the BBC.

    So much has been accomplished in the last two and a half years that I feel comfortable that I have achieved what I set out to achieve – namely restore the equilibrium of the this great institution, to lead the process to appoint a new DG [director general], to secure a new ten year Charter and to reform the governance of the Corporation.

    With the help of my fellow governors and the new Governance Unit, the future is secure, the independence of the BBC is safeguarded and, most important of all, our programmes across all media are maintaining the overwhelming support of the licence fee payers.

    All of that’s broadly true. He claims in his letter that the real reason he’s going is that he hates not being involved in (TV) programming. (As BBC Chairman, he has to take a hands-off attitude and leave it all to the management.) I can believe that: he comes from a showbiz family. One of his uncles (Lew) was a great ITV entrepreneur; another was a theatrical agent. Grade has entertainment in his blood. As Executive Chairman of ITV, he will be able to get stuck into scheduling and commissioning and luring talent and all the stuff he loves doing.

    But… The problem is that Grade is a wizard at popular broadcasting — the few-to-many stuff that was the basis of the old media-ecosystem. But that world is eroding fast. ITV’s chronic problems are partly to do with the abysmal management it has had for nearly a decade. But it’s also due to the fact that its glory days are over — because broadcast is in inexorable decline. Michael Grade was a wizard in the old system. My conjecture is that he’s about to start playing Canute in the new.

    This email address will self-destruct in ten minutes…

    Here’s a neat idea for dealing with sites which won’t let you use them unless you provide a valid email address that they can then use to spam you. — 10 Minute Mail. Blurb reads:

    Welcome to 10 Minute Mail. By clicking on the link below, you will be given a temporary e-mail address. Any e-mails sent to that address will show up automatically on the web page. You can read them, click on links, and even reply to them. The e-mail address will expire after 10 minutes. Why would you use this? Maybe you want to sign up for a site which requires that you provide an e-mail address to send a validation e-mail to. And maybe you don’t want to give up your real e-mail address and end up on a bunch of spam lists. This is nice and disposable. And it’s free.

    The dictatorship of the presentation layer

    Bill Thompson is eloquently sceptical about Web 2.0. (I prefer the term techBubble 2.0 btw.) Here’s a sample of his Register blast:

    If Web 2.0 is the answer then we are clearly asking the wrong question, and we must not be fooled by the cool sites and apparently open APIs. Most of the effort is – literally – window dressing, designed to attract venture capitalists to poorly-considered startups and get hold of enough first-round funding to build either a respectable user base or enough barely runnable alpha code to provide Google or Yahoo! with yet another tasty snack. We need to take a wider view of what is going on.

    Back in the 1870s Karl Marx outlined the steps through which he believed a capitalist society needed to pass before it could reach socialism. After the revolution came the dictatorship of the proletariat, a painful but necessary stage of oppression and correction, during which the organs of the state would whither away as humanity achieved its true potential and coercion became unnecessary.

    Web 2.0 marks the dictatorship of the presentation layer, a triumph of appearance over architecture that any good computer scientist should immediately dismiss as unsustainable.

    Ajax is touted as the answer for developers who want to offer users a richer client experience without having to go the trouble of writing a real application, but if the long term goal is to turn the network from a series of tubes connecting clients and servers into a distributed computing environment then we cannot rely on Javascript and XML since they do not offer the stability, scalability or effective resource discovery that we need.

    There is a massive difference between rewriting Web pages on the fly with Javascript and reengineering the network to support message passing between distributed objects, a difference that too many Web 2.0 advocates seem willing to ignore. It may have been twenty years since Sun Microsystems trademarked the phrase ‘the network is the computer’ but we’re still a decade off delivering, and if we stick with Ajax there is a real danger that we will never get there…M/blockquote>