Scan This Book!

Kevin Kelly published an interesting paen to Google Books in the New York Times recently. Sample:

When Google announced in December 2004 that it would digitally scan the books of five major research libraries to make their contents searchable, the promise of a universal library was resurrected. Indeed, the explosive rise of the Web, going from nothing to everything in one decade, has encouraged us to believe in the impossible again. Might the long-heralded great library of all knowledge really be within our grasp?

Brewster Kahle, an archivist overseeing another scanning project, says that the universal library is now within reach. “This is our chance to one-up the Greeks!” he shouts. “It is really possible with the technology of today, not tomorrow. We can provide all the works of humankind to all the people of the world. It will be an achievement remembered for all time, like putting a man on the moon.”

And unlike the libraries of old, which were restricted to the elite, this library would be truly democratic, offering every book to every person.

But the technology that will bring us a planetary source of all written material will also, in the same gesture, transform the nature of what we now call the book and the libraries that hold them. The universal library and its “books” will be unlike any library or books we have known. Pushing us rapidly toward that Eden of everything, and away from the paradigm of the physical paper tome, is the hot technology of the search engine….

This is typical Kelly hyperbole, and it attracted a lot of attention in the blogosphere. Including some perceptive criticism from here.

Of course, the difference between now and then is that doing gives a single company – Google – enormous market power.

And if history is any guide, not once has a firm with absolute power – Standard Oil, Microsoft, you know the score – been anything less than evil.

Google is, in a very real sense, profiting enormously from the utopian naivete of the Valley. And though Kevin’s article is a great read – and I’m a huge fan of his new work – this flaw makes his conclusion – a utopian vision of ubiquitous, “free”, information totally invalid.

Has Kevin used Google Scholar? If you haven’t, try a simple query like this.

That screen is the polar opposite of ubiquitous, free information – it is a set of links which send you to walled gardens built by academic publishers who want to charge $20, $50, or $100 or more for a single article.

But it is the future the Googleverse leads to. It’s the inevitable result of handing informational market power over to Google – just like physical distribution economies (and price hypersensitive consumers) inevitably lead to Wal-Mart. Either one is just as evil as far as consumers are concerned.

Kevin argues that we should scan books because there is a “moral imperative to scan” – a moral imperative to make information free, essentially.

Are you kidding? That’s like saying there’s a moral imperative to buy gas, or to buy the cheapest goods possible – because this so-called moral imperative has a single economic effect: to line Google’s pockets, handing market power over to it.

Take books – what we’re talking about here. The so-called moral imperative is only valid if there’s a level playing field for scanning; if the scanning market can be made competitive.

Of course, it can’t – it’s a natural monopoly; who scans the most wins, because the average cost is always falling.

And this – profiting from the natural monopoly dynamics of information – is, make no mistake about it, exactly Google’s game – not creating some kind of Gutopia.

The Google Scholar example is very compelling. This guy is sharp.

Google flaws

Apologies for all the Google posts, but there’s a lot of stuff coming out. Here, for example, is GMSV reporting that Google is only dominant in one of the areas in which it operates.

According to the latest monthly numbers released by analysis firm ComScore Networks, Google’s share of the Web search market among home, work and university Internet users climbed from 42.7 percent to 43.1 percent from March to April of this year — significantly more than rivals Yahoo and MSN, which claim 28 percent and 12.9 percent respectively.

But, observes GMSV, the company’s dominance ends there.

In fact, according to these metrics from HitWise, it’s a laggard in most of its other businesses. Yahoo News (6.9 percent market share) is beating the fundamentally flawed Google News (1.9 percent market share); Yahoo Maps’ 20.5 percent handily beats Google Maps’ 7.5 percent. And what of Gmail? Well, contrary to what we’ve been hearing, not everybody uses it. Yahoo Mail is furlongs ahead of Google’s upstart service, claiming 42.4 percent of the market to Gmail’s 2.54 percent. Conclusion: Google’s services may get a lot of buzz, but they don’t always get the traction they need to succeed.

Google hooey

Google’s CEO, Eric Schmidt, has a cod piece in the Financial Times (now hidden behind that organ’s annoying paywall) about how the Internet — and Google — has changed all our lives for the better. Nick Carr is having none of it.

As Schmidt writes, “the democratization of information has empowered us all as individuals.” Today – for the first time ever! – people “are actually commenting on events themselves.” It is nothing less than “the liberation of end users.”

As a liberated end user myself, let me just say that this is a load of crap. Schmidt goes on in his op-ed to argue against governmental controls over the internet and, in particular, over access to the internet through cell phones. Those are worthy arguments. But why does he find it necessary to distort history, insult the intelligence of pretty much everyone, and demean the work of all traditional journalists before he gets around to making his point? Why does he feel compelled to repaint the past in the darkest possible colors? I guess it’s to create an illusion of perfect progress, a new liberation mythology.

Sadism on wheels

Well, well. According to BBC Online,

Older people across the UK are being given the chance to try out the internet to show how technology can be beneficial to their lifestyle.

More than 1,500 IT taster sessions have been set up as part of Age Concern’s Silver Surfer Week, organised in conjunction with BT and Microsoft.

Older people will be shown how they can order shopping and services from the comfort of their own home.

A bus, equipped with computers, will also tour UK towns.

Given the sponsors, the bussed-in computers will presumeably be running Microsoft software with its legendary ease-of-use facilities and entertaining facilities like Solitaire. Funny way to demonstrate concern for aged people.

Quote of the day

Scott McNealy, ex-CEO of Sun, on the Top 10 best things about not being CEO.

No. 10: “I don’t have to apologize for the stuff I say to Wall Street, Jonathan [Schwartz, the new CEO] does.”

No. 9: “I’m no longer on the most overpaid CEO list.”

No. 8: “I just say, ‘See Jonathan on that.'”

No. 7: “I read Hockey News without guilt.”

No. 6: “I shave even less often.”

No. 5: “No more SOX (Sarbanes-Oxley) certifications to sign.”

No. 4: “I have someone to blame now.”

No. 3: “I can sell my last business suit.”

No. 2: “Jonathan doesn’t golf, so I guess I gotta do it.”

No. 1 “My new office is very close to the men’s room.”

Buying Windows boxes on the never-never

Amusing report of Microsoft’s new initiative aimed at poor people. It’s announced an approach to selling computer hardware and software to emerging markets.

Dubbed Microsoft FlexGo, the initiative lets people buy a PC at retail for about half its usual cost, then pay off the balance via hourly usage fees.  Designed to spread the penetration of PCs in emerging markets, FlexGo lower the barrier to PC ownership by allowing individuals to take home a machine with a minimal upfront investment and then pay off the balance  via pre-paid cards. Buy enough time and you’ll eventually own the machine outright; run your pre-paid time out and the machine will stop working until more time is purchased.

It’s an interesting approach to emerging markets because it accounts for unreliable incomes. If money is tight during a particular month,  the machine simply shuts down until more minutes are purchased. There’s no default. No one shows up at your door with a repossession order.

“One of the learnings that we’ve had is that it’s not just that families in emerging markets have modest budgets,” Mike Wickstrand, director of product management in the market expansion group at Microsoft told News.com. “It’s the irregularity and unpredictability of their income.”

Of course, as Good Morning Silicon Valley observes, “Microsoft’s motives here are not entirely altruistic. If it’s successful, FlexGo will undoubtedly curb software piracy a bit. And then there’s the money.  Some estimates put the number of people worldwide who earn enough to buy PCs under the initiative, but not enough to buy one on their own at more than 1 billion.”

This is Microsoft’s ‘answer’ to the One Laptop Per Child initiative, about which Bill Gates has made derisive remarks, motivated no doubt by Nicholas Negroponte’s decision that the laptop will run Linux. The idea that poor people will be happy to pay $600 for a Windows-powered PC, even if they don’t have to pay the entire sum upfront, is barmy.