Interesting findings from Jakob Nielsen’s Alertbox…
Intranets tend to have one of three homes in the organization. Of the 2005-2007 winners:
* 35% were in Corporate Communications
* 27% were in Information Technology or Information Systems (IT/IS)
* 19% were in Human Resources (HR)
The remaining 19% of award-winning intranets were based in a variety of other departments, including Web Marketing and Public Affairs.
If you had to select a single organizational placement for all the world’s intranets, statistics imply that Corporate Communications is the best place. But in reality, we won’t make that recommendation, since most great intranets are based elsewhere. The only recommendation we can make is to consider the history and culture of your own company and consider Corporate Communications, IT, and HR as the three most likely candidates.