Robert Scoble has paid another visit to the Google campus. And he was impressed…For example,
every interaction I had with Googlers this time was different than the last time I was on campus. They seemed more humble. More comfortable. More inquisitive. And, when I gave them chances to say “you’re an idiot” they didn’t take it (and I gave them many opportunities). This is a different Google than I was used to. And it’s the small things that I noticed.
One other small thing I noticed? A lot more blog listening behavior. Carl Sjogreen, who runs the Google Calendar team, told me that the first thing he does every morning is do this search on Google’s Blogsearch service: “Google Calendar.” He says he answers everyone’s questions, even if you’re a kid in another country with only four readers.
Bing. Small things. They are gonna prove to be dramatically important over time…