So where are the Telcos? In the government’s pocket, as usual.

So the Internet companies have finally realised that the damage done to their interests by the NSA is serious enough to flush them out into open opposition. Jeff Jarvis has an astute Guardian comment post which points out that some important companies are missing from the lost if potential refusniks.

Please note who is missing from the list – the signators are Google, Facebook, Twitter, Yahoo, Microsoft, Aol, Apple, LinkedIn. I see no telecom company there — Verizon, AT&T, Level 3, the companies allegedly in a position to hand over our communications data and enable governments to tap straight into internet traffic. Where is Amazon, another leader in the cloud whose founder, Jeff Bezos, now owns the Washington Post? Where are Cisco and other companies whose equipment is used to connect the net and by some governments to disconnect it? Where are the finance companies — eBay, Visa, American Express — that also know much about what we do?

The reason the Telcos are not in the list is that they have always been part of the national security system, so they’re unlikely to discover civil liberties anytime soon. In Britain, for example, I remember a time when anyone who worked for British Telecom — even in lowly capacities — had to sign the Official Secrets Act. Why? Because they might be instructed to tap someone’s (analog) phone. For all I know, it may still be a requirement for employment by BT.

Beyond the bubble

Yesterday’s Observer column.

The bad news, therefore, is that we’re in a new technology bubble. If you are impolite enough to mention this in Silicon Valley at the moment, however, then people will cut you dead. That’s par for the bubble course. The folks who are caught up in one do not appreciate well-meaning attempts to rain on their parade. When the Celtic tiger was roaring in my beloved homeland, for example, a lone economist named Morgan Kelly dared to say that the tiger had no fur – and was roundly abused for his pains.

The good news is that when the current technology bubble pops there will be less collateral damage than last time. This is largely because it costs so much less to start a technology company nowadays and the funding models (and therefore the investment risks) are different…

EasyJet 4, Ryanair nil

I don’t do much long-distance travel (sheer laziness) but I do fly short-haul quite a lot, using budget airlines — mainly Ryanair. This afternoon, I flew with EasyJet to Copenhagen to speak at the Neils Bohr conference and was reminded of how comparatively civilised EasyJet is compared with its raucous competitor.

Reflecting on the difference, four factors stand out:

  • The EasyJet website is relatively straightforward to navigate. There are none of the annoying hidden traps for the unwary with which Ryanair tries to nudge naïve customers into buying travel insurance, priority boarding, car rental or ‘special’ Ryanair cabin bags. One has the feeling that the EasyJet site is actually trying to help one book a flight as quickly as possible.
  • There’s no scramble to board and no scrum to find a seat when you get into the aircraft. Why? Simple: Easyjet assigns everybody a numbered seat on booking.
  • During the flight, it’s relatively quiet. There’s nobody constantly on the public-address system trying to flog you scratch cards, ‘duty-free’ crap, rail or bus tickets, or electronic ‘cigarettes’.
  • EasyJet planes have pockets in the back of the seats into which one can stuff books, water bottles, Kindles and other paraphernalia while you’re settling in and trying to find the seat-belt.
  • In other words, there’s nothing sophisticated or complicated about the things that make EasyJet a more enjoyable travelling experience. Why then doesn’t Ryanair adopt them? After all, they give EasyJet a competitive advantage. I have friends who, when coming to visit us in Provence in the summer, will fly to Nice rather than to Marseilles or Toulon simply because EasyJet flies to Nice — even though the resulting road trip to the house is significantly longer.

    Why the NSA has landed us all in another nice mess

    This morning’s Observer column.

    Fans of Stan Laurel and Oliver Hardy will fondly remember Oliver’s complaint to Stanley: “Well, here’s another nice mess you’ve gotten me into!” In a future remake, Hardy will be played by Barack Obama, suitably enhanced with a toothbrush moustache, while Keith Alexander, currently head of the NSA, will star as Laurel. The scene in which this particular bit of dialogue occurs is the Oval Office, which for the purposes of the scene is littered with flip charts summarising the various unintended consequences of the NSA’s recent activities, as relayed by Edward Snowden.

    One chart, supplied by the Department of Commerce, lists the collateral damage inflicted by the revelations on major US internet companies…

    Read on…