Crazy pairings

A few miles further on, we came on this sign.

Now, Sawtry is a quiet and undistinguished village in deepest Cambridgeshire. What it’s doing twinned with one of the great cultural sites of Europe — home to Bach, Goethe, Schiller and Herder — is beyond me. Apart from giving its name to a period in recent German history, Weimar has (so I learn from Wikipedia) been “a site of pilgrimage for the German intelligentsia since Goethe first moved there in the late 18th century”. It seems that Goethe, Schiller and Nietzsche are buried there, and it houses the archives of Goethe and Schiller. I cannot for the life of me seeing anyone making a pilgrimage to Sawtry. So how this this bizarre coupling come about?

Arriving where we started

Strange coincidences. Tom and I got lost in Cambridgeshire this morning looking for a place he needed to visit for a school project and came unexpectedly on this signpost.

And suddenly I remembered the four lines of Eliot’s ‘Little Gidding’ (from Four Quartets) which I quoted in my book

We shall not cease from exploration
And the end of all our exploring
Will be to arrive where we started
And know the place for the first time.

Later, when we got home, I looked up the text. The poem continues:

Through the unknown, remembered gate
When the last of earth left to discover
Is that which was the beginning;
At the source of the longest river
The voice of the hidden waterfall
And the children in the apple-tree
Not known, because not looked for
But heard, half heard, in the stillness
Between the two waves of the sea.
Quick now, here, now, always–
A condition of complete simplicity
(Costing not less than everything)
And all shall be well and
All manner of things shall be well
When the tongues of flame are in-folded
Into the crowned knot of fire
And the fire and the rose are one.

Strange how an unusual placename can fix something in one’s memory.

Coase comes home to roost

There’s a thoughtful piece by my colleague Peter Preston in today’s Observer. Here’s an extract:

The Times spent much of its summer push advertising Times on- and off-line together. The Mail is starting to report an advertising drought turning some areas of the situations vacant columns into permanent digital desert. Mr Rupert Murdoch is calling crisis summits to ponder synergies he scoffed at five years ago.

In short, a moment of profound decision-making approaches. Some papers, like the Daily Express, make no great effort to move with the times. Some, like the Sun, cut back in anguish. Some, like the Guardian, have begun, at great cost, to build a future on the net.

What Peter is picking up on is the working out of a theory first proposed by a British economist, Ronald Coase, in 1937. When the Web first appeared on the scene, journalists thought that it was the potential of online news that was the main danger, and so all the focus of the print media’s response was on news. But in fact that wasn’t where the real threat of the Net lay.

So where does Coase come in? Well, he wrote a seminal paper entitled “The Nature of the Firm” which showed how transaction costs explain the size of firms. If the transaction costs (contracting, purchasing, shipping, etc.) are higher than the costs of doing it in-house, then firms will do it in-house (and expand). If not, they will outsource.

But not all of the activities a firm does are profitable. Nevertheless, it may be necessary to engage in them to support the activities that are profitable. Thus banks operate High Street branches (which are fantastically unprofitable) because they are necessary to support the main activity (which is earning interest on customers’ money, selling them insurance, loans, mortgages, etc.). So all firms are in fact ‘value chains’ of profitable and unprofitable activities.

Which brings us to newspapers. Journalism — finding and reporting news — is fantastically expensive and unprofitable. But advertising — especially classified advertising — is profitable. So you could regard a newspaper as a value chain linking unprofitable journalism with profitable advertising.

Now the problem is that some forms of advertising — classified — work better on the Web than they do in print (mainly because it’s easy to add search facilities). So it was always inevitable that they would gravitate to the Web when it became a mass medium. The main effect of the Net, therefore, has been to dissolve the newspaper value chain by taking out the most profitable activity, and leaving only unprofitable journalism and display advertising (which simply doesn’t work on the Web).

This has been obvious for years. My academic colleagues and I wrote an online course about it in 2002 based on a book by two management consultants. But nobody was interested in the subject then, so we took the course offline. Sigh.

Coase won the Nobel Prize for economics in 1991. Good Wikipedia entry on him here.

Posted in Web

What am I bid to be a phone company?

This morning’s Observer column about eBay’s acquisition of Skype. (Podcast here.)

Why did eBay splash out? Here’s an heretical thought: it is a symptom of a midlife crisis. Remember that eBay was one of the poster children of the original internet boom. Unlike most of its contemporaries, it was profitable almost from day one, has seen 10 years of explosive growth and now boasts 157 million users in 34 countries, with annual profits touching $1bn a year.

Now, this is great, but it can’t go on for ever. So if you were eBay’s management, sitting on a mountain of cash and nursing a buoyant share price, you’d be looking beyond the point where the auction business begins to plateau. You’d be looking for something with even bigger growth potential than online trading. Which would lead you to VoIP, the Next Big Thing…