Customer service

Last night I ordered some business cards from (Check it out — it’s a really neat service IMHO.) This morning I found this message in my inbox:

Hello John

I’m Little MOO – the bit of software that will be managing your order
with us. It will shortly be sent to Big MOO, our print machine who will
print it for you in the next few days. I’ll let you know when it’s done
and on its way to you.

Please do not remove the photos you have chosen from your account until
the cards have been printed, or some of your cards may come out blank.

You can track and manage your order at:

Please note, as your order will be shipped via Royal Mail First
Class/Airmail, it should be with you in around 10 working days, but it
won’t have a tracking number.

Remember, I’m just a bit of software. So, if you have any questions
regarding your order please first read our Frequently Asked Questions

I like the “Remember, I’m just a bit of software” bit. How many customer services messages make one smile?

(Thanks to Quentin for pointing me towards