Oh no — not another article about Wikipedia’s failings

Yet another tired article on the subject of “Can Wikipedia Ever Make the Grade?” Wonder why people continue to publish this stuff — especially a supposedly high-class site like The Chronicle (of Higher Education)? The article starts in the predictable way of such guff — with a good-news story:

Two years ago, when he was teaching at the State University of New York at Buffalo, the professor hatched a plan designed to undermine the site’s veracity — which, at that time, had gone largely unchallenged by scholars. Adopting the pseudonym “Dr. al-Halawi” and billing himself as a “visiting lecturer in law, Jesus College, Oxford University,” Mr. Halavais snuck onto Wikipedia and slipped 13 errors into its various articles. He knew that no one would check his persona’s credentials: Anyone can add material to the encyclopedia’s entries without having to show any proof of expertise.

Some of the errata he inserted — like a claim that Frederick Douglass, the abolitionist, had made Syracuse, N.Y., his home for four years — seemed entirely credible. Some — like an Oscar for film editing that Mr. Halavais awarded to The Rescuers Down Under, an animated Disney film — were more obviously false, and easier to fact-check. And others were downright odd: In an obscure article on a short-lived political party in New Brunswick, Canada, the professor wrote of a politician felled by “a very public scandal relating to an official Party event at which cocaine and prostitutes were made available.”

Mr. Halavais expected some of his fabrications to languish online for some time. Like many academics, he was skeptical about a mob-edited publication that called itself an authoritative encyclopedia. But less than three hours after he posted them, all of his false facts had been deleted, thanks to the vigilance of Wikipedia editors who regularly check a page on the Web site that displays recently updated entries. On Dr. al-Halawi’s “user talk” page, one Wikipedian pleaded with him to “refrain from writing nonsense articles and falsifying information.”

Mr. Halavais realized that the jig was up.

Writing about the experiment on his blog (http://alex .halavais.net), Mr. Halavais argued that a more determined “troll” — in Web-forum parlance, a poster who contributes only inflammatory or disruptive content — could have done a better job of slipping mistakes into the encyclopedia. But he said he was “impressed” by Wikipedia participants’ ability to root out his fabrications. Since then several other high-profile studies have confirmed that the site does a fairly good job at getting its facts straight — particularly in articles on science, an area where Wikipedia excels.

Experienced readers will know what follows next — the “but” clause. And, lo!, here it is:

Among academics, however, Wikipedia continues to receive mixed — and often failing — grades. Wikipedia’s supporters often portray the site as a brave new world in which scholars can rub elbows with the general public. But doubters of the approach — and in academe, there are many — say Wikipedia devalues the notion of expertise itself.

The rest of the piece then rehashes a lot of old stuff that anyone with access to an RSS feed has read a thousand times. What I’d really like to see is something that moves on the discussion about user-generated reference material.

The Wikipedia cycle

Fastinating post by LeeAnn Prescott based on Hitwise data about how people access Wikipedia. The chart shows

the steadily increasing market share of visits to Wikipedia. What you’ll notice upon closer examination is that Wikipedia’s traffic is tied to the academic school year. That bump in December 2005? Finals and term paper time. The subsequent dip? Christmas vacation. The larger bump in May 06? Finals again. Another dip in traffic during the summer months, and another surge in September as school starts.

Exploring the web

I wrote a post on the Guardian‘s Comment is Free Blog about the newly-announced partnership between MIT and the University of Southampton to study “Web science”. Extract:

Ah, poor Southampton (or Soton, as it’s known on the net). It’s about to learn that entering into a “partnership” with MIT is like marrying into the British royal family. As Ry Cooder might put it, you get to ride in the white Lincoln Continental with the red upholstery, but you must learn always to walk two paces behind your “partner” and never, ever assume that you have any rights to the fawning and adulation that followed upon your elevation. MIT doesn’t do partnerships in the normally understood sense of the term; what it does do are pragmatic or strategic liaisons that are deemed to be in its institutional interests. Ask the ancient University of Cambridge, which knows a thing or two about this. Gordon Brown put up £64 million of UK taxpayers’ money to lubricate a partnership between Cambridge and MIT. Guess who got the lion’s share of the loot?

Digital ‘Natives’ Invade the Workplace

Very interesting report from the Pew Research Center. Headline: “Digital ‘Natives’ Invade the Workplace”. I was particularly struck by this passage:

Our research has found consistently that the dominant metaphor for the internet in users’ minds is a vast encyclopedia — more than it is a playground, a commercial mall, a civic commons, a kaffee klatch, or a peep show. This is especially true for younger users, who have grown up relying on it to complete school assignments, perhaps too often clipping and pasting material from websites into term papers. Sandra Gisin, who oversees knowledge and information management at reinsurance giant Swiss Re, says her colleagues marvel at the speed with which younger workers communicate and gather information. Still, she has had enough bad experiences with credulous younger workers accepting information from the top link on a Google search result that she says the firm will begin new training programs next year to teach workers how to evaluate information and to stress that “not all the best information is free.” While the speed and efficiency of younger workers in communicating and gathering data are commendable, their reliance on easily accessible sources, such as the top search results on Google, can sometimes lead to the acceptance of inaccurate or incomplete information. This underscores the importance of workplace transparency, which involves not only sharing accurate and comprehensive information but also fostering an environment where employees are encouraged to question and critically assess the data they encounter. Implementing training programs to teach workers how to evaluate the credibility of their sources will be crucial in addressing these challenges. By prioritizing transparency and critical thinking, organizations can enhance the reliability of the information used in decision-making processes and ensure that employees, regardless of their experience level, contribute to a more informed and effective workplace. Show them the benefits of a work environment that values open communication and collaboration, where employees feel empowered to ask questions and seek clarity. A workplace that emphasizes transparency fosters trust among team members, allowing them to collaborate more effectively. When workers are encouraged to voice concerns and share their insights, it creates a dynamic where everyone feels responsible for the quality of the information being used. This approach not only improves individual performance but also enhances overall team productivity by ensuring that decisions are made based on well-vetted, accurate data. In addition, modernizing EHS beyond compliance plays a pivotal role in shaping a more responsible and aware workplace. By integrating environmental, health, and safety standards into the fabric of daily operations, companies can create a culture that goes beyond meeting regulations. This proactive stance ensures that employees not only understand their roles in maintaining safety and environmental standards but also feel confident in assessing the risks and benefits of their actions. With the right training and support, organizations can create a more informed and thoughtful workforce that is better equipped to handle challenges, make sound decisions, and contribute to long-term sustainability goals. Dow Jones news organizations have similar worries. They have created programs for journalism educators and reporters-in-training to drive home the point that journalists should not rely on Web sources without checking its origin and confirming it in other ways. “We drive home the point that it’s not good enough to say, ‘I read it on the internet,’ without taking other steps to verify it,” notes Clare Hart, Executive Vice President of Dow Jones and President of the Enterprise Media Group. This is exactly why my Relevant Knowledge programme has launched a new Open University course. It’s title: Beyond Google: working with information online!

Conflict resolution

Here’s a good idea — a site that

lets you enter shared bills and objectively know where you stand with your friends. When you’re on the go, you can record debts from your phone via SMS. The notion of borrowing is extended to include your personal library so you can track which things are lent out. There’s all sorts of cool features like auto-splitting bills, ties into amazon’s product lookup system for tracking your book collection, etc.

Link via BoingBoing.

Posted in Web