Coase comes home to roost

There’s a thoughtful piece by my colleague Peter Preston in today’s Observer. Here’s an extract:

The Times spent much of its summer push advertising Times on- and off-line together. The Mail is starting to report an advertising drought turning some areas of the situations vacant columns into permanent digital desert. Mr Rupert Murdoch is calling crisis summits to ponder synergies he scoffed at five years ago.

In short, a moment of profound decision-making approaches. Some papers, like the Daily Express, make no great effort to move with the times. Some, like the Sun, cut back in anguish. Some, like the Guardian, have begun, at great cost, to build a future on the net.

What Peter is picking up on is the working out of a theory first proposed by a British economist, Ronald Coase, in 1937. When the Web first appeared on the scene, journalists thought that it was the potential of online news that was the main danger, and so all the focus of the print media’s response was on news. But in fact that wasn’t where the real threat of the Net lay.

So where does Coase come in? Well, he wrote a seminal paper entitled “The Nature of the Firm” which showed how transaction costs explain the size of firms. If the transaction costs (contracting, purchasing, shipping, etc.) are higher than the costs of doing it in-house, then firms will do it in-house (and expand). If not, they will outsource.

But not all of the activities a firm does are profitable. Nevertheless, it may be necessary to engage in them to support the activities that are profitable. Thus banks operate High Street branches (which are fantastically unprofitable) because they are necessary to support the main activity (which is earning interest on customers’ money, selling them insurance, loans, mortgages, etc.). So all firms are in fact ‘value chains’ of profitable and unprofitable activities.

Which brings us to newspapers. Journalism — finding and reporting news — is fantastically expensive and unprofitable. But advertising — especially classified advertising — is profitable. So you could regard a newspaper as a value chain linking unprofitable journalism with profitable advertising.

Now the problem is that some forms of advertising — classified — work better on the Web than they do in print (mainly because it’s easy to add search facilities). So it was always inevitable that they would gravitate to the Web when it became a mass medium. The main effect of the Net, therefore, has been to dissolve the newspaper value chain by taking out the most profitable activity, and leaving only unprofitable journalism and display advertising (which simply doesn’t work on the Web).

This has been obvious for years. My academic colleagues and I wrote an online course about it in 2002 based on a book by two management consultants. But nobody was interested in the subject then, so we took the course offline. Sigh.

Coase won the Nobel Prize for economics in 1991. Good Wikipedia entry on him here.

Posted in Web

What am I bid to be a phone company?

This morning’s Observer column about eBay’s acquisition of Skype. (Podcast here.)

Why did eBay splash out? Here’s an heretical thought: it is a symptom of a midlife crisis. Remember that eBay was one of the poster children of the original internet boom. Unlike most of its contemporaries, it was profitable almost from day one, has seen 10 years of explosive growth and now boasts 157 million users in 34 countries, with annual profits touching $1bn a year.

Now, this is great, but it can’t go on for ever. So if you were eBay’s management, sitting on a mountain of cash and nursing a buoyant share price, you’d be looking beyond the point where the auction business begins to plateau. You’d be looking for something with even bigger growth potential than online trading. Which would lead you to VoIP, the Next Big Thing…

What’s really going on in cyberspace?

One of the most interesting companies around is Cachelogic. They’ve developed some technology for doing deep analysis of the data traffic passing through ISPs’ servers. Last year, they revealed the extent to which P2P traffic has come to dominate the Net.

Now comes a new presentation by company co-founder Andrew Parker on “Peer-to-Peer in 2005”. It makes for riveting reading. Some highlights:

  • The 2004 study showed that BitTorrent was the biggest P2P service, and revealed a shift away from music sharing towards video. By the end of 2004, BitTorrent was accounting for as much as a third of all Internet traffic. But then came a legal crackdown on major BitTorrent sites, and the Supreme Court’s decision in the Grokster case.
  • The Supremes’ verdict, however, did not result in a rapid decline in P2P usage. In fact, at the end of 2004, P2P accounted for 60% of all Internet traffic. Parker says: “P2P outstrips every other communication and distribution protocol and is still growing”.
  • In many regions of the world, the traffic has shifted away from BitTorrent towards an alternative — eDonkey. And although BitTorrent traffic levels have been dramatically affected by the closure of the key tracker sites (which made it easy to find torrents), a fully-decentralised version of BT called eXeem is spreading.
  • 61% of P2P-shared files are video. Only 12% are audio.
  • Of the audio files, 65% are MP3 format, 23% are Windows media files — and a surprising 12% are in Ogg format.
  • Shared video is overwhelmingly (76%) in Windows media format (only 15% are MPEGs)
  • All of this is putting terrific pressure on ISPs. P2P is THE dominant protocol now, so ISPs cannot afford to block or restrict it. Furthermore, “P2P is driving consumer broadband uptake — and broadband is driving P2P uptake”.
  • P2P will become the distribution medium for most information goods. This will have significant downsides for ISPs — essentially relegating them to the role of mere conduits. The consumer relates directly to the service providing the content, not to the conduit.
  • Lots more. If you’re intrigued, it’s well worth viewing the whole presentation. Ed Felten has some interesting comments on all this.

    That iPhone

    This morning’s Observer column…

    The iPhone has arrived. Yawn. It was one of the worst-kept secrets of the technology world – that Apple had teamed up with Motorola to produce a mobile phone with an iPod inside. For months, Photoshopped fantasies of what the new device would look like circulated on the internet, no doubt elevating the blood pressure of Apple’s CEO Steve Jobs, who is famously paranoid about the advance leaking of product details. But last week in San Francisco, Mr Jobs came clean, unveiling the Rokr (as in ‘rocker’, apparently)…

    Continued here, if you’re interested.

    Katrina Information Map

    This an an astonishingly clever idea — a collaborative map of the disaster area enabling people to enter information about specific building or locations as they reach them. “If you have information about the status of an area that is not yet on the map”, says the blurb, “please contribute by following the instructions below so that others may get that much needed information.”

    ICANN and the .xxx domain proposal

    This morning’s Observer column. Sample:

    Online porn is a huge business which exists for one reason only: there is a vast market for its products. All the internet has done is to reveal the true extent of the demand by lowering the ‘shame threshold’ that must be crossed in order to access the stuff.

    But instead of talking about this insatiable demand, and what it tells us about human nature, we focus instead on the technology. We never ask, for example, whether the lust for porn reveals something rotten in the heart of many human relationships, or if it tells us something about a desire to have pleasure without commitment.

    The answers to such questions will probably make uncomfortable reading, which of course is why we avoid asking them. By going ahead with the .xxx domain, Icann could do something to stop this hypocritical rot. But I’m not holding my breath.

    L’iPhone est arrive!

    Yawn. According to the New York Times

    Apple Computer and Motorola plan to unveil a long-awaited mobile phone and music player next week that will incorporate Apple’s iTunes software, a telecommunications industry analyst who has been briefed on the announcement said on Monday.

    The development marks a melding of two of the digital era’s most popular devices, the cellphone and the iPod, which has become largely synonymous with the concept of downloading songs from the Internet or transferring them from compact discs. Roger Entner, a telecommunications analyst with Ovum, a market research firm, said he had been told by an industry executive that the new phone, to be made by Motorola, would be marketed by Cingular Wireless. Mr. Entner said it would include iTunes software, which helps power the iPod.

    Filesharing traffic continues to dominate

    According to a Macworld UK report

    A new study that looks at the impact of peer-to-peer (P2P) traffic on service provider networks shows file swapping forges on unabated.

    CacheLogic of Cambridge, England says the practice shows no sign of slowing down despite court rulings that have shut down some popular sites such as Suprnova, a BitTorrent tracking service that offered links to pilfered television and movie content.

    CacheLogic’s global monitoring network shows 60 per cent of all Internet traffic is the result of peer-to-peer file-sharing platforms, with eDonkey taking over the top spot from BitTorrent.

    “The Whack-A-Mole game continues,” says Andrew Parker, CacheLogic’s CTO. “The authorities go after one [peer-to-peer] system and another one pops up.”

    At the end of 2004, BitTorrent accounted for 30 per cent of all Internet traffic. But after the Motion Picture Association of America’s moves to shut down BitTorrent tracking sites, centralized servers for locating distributed content, swappers began moving to other less-publicized services. Today, eDonkey, a system that uses no centralized servers or tracking sites, consumes the most bandwidth of any application on the Internet, particularly overseas, according to Parker. In the US, Gnutella has seen resurgence in popularity among swappers.

    Of the files being swapped on the four major file-sharing systems (eDonkey, BitTorrent, FastTrack and Gnutella) 62 per cent is video and 11 per cent is audio, with the rest being miscellaneous file types, according to the study.