Mossberg on Vista

The veteran WSJ tech commentator gives his verdict. He’s not terribly impressed…

After months of testing Vista on multiple computers, new and old, I believe it is the best version of Windows that Microsoft has produced. However, while navigation has been improved, Vista isn’t a breakthrough in ease of use. Overall, it works pretty much the same way as Windows XP. Windows hasn’t been given nearly as radical an overhaul as Microsoft just applied to its other big product, Office.

Nearly all of the major, visible new features in Vista are already available in Apple’s operating system, called Mac OS X, which came out in 2001 and received its last major upgrade in 2005. And Apple is about to leap ahead again with a new version of OS X, called Leopard, due this spring.

There are some big downsides to this new version of Windows. To get the full benefits of Vista, especially the new look and user interface, which is called Aero, you will need a hefty new computer, or a hefty one that you purchased fairly recently. The vast majority of existing Windows PCs won’t be able to use all of Vista’s features without major hardware upgrades. They will be able to run only a stripped-down version, and even then may run very slowly.

In fact, in my tests, some elements of Vista could be maddeningly slow even on new, well-configured computers.

Also, despite Vista’s claimed security improvements, you will still have to run, and keep updating, security programs, which can be annoying and burdensome. Microsoft has thrown in one such program free, but you will have to buy at least one more. That means that, while Vista has eased some of the burden on users imposed by the Windows security crisis, it will still force you to spend more time managing the computer than I believe people should have to devote…

The Jobs/Gates contrast

Nice observation by Nick Carr…

It was interesting to contrast Jobs’s presentation with the one Bill Gates gave at CES a day earlier. Thematically, Gates’s was a replay of his keynote at last year’s CES. He’s still pitching a “digital lifestyle” that nobody wants. Last year, it involved having computer screens all over your kitchen so you’d be able to track the movements of your family members and watch a bunch of different video feeds simultaneously while sipping your morning joe. It was a vision of the homeowner as Captain Kirk manning the bridge. This year’s was stranger yet. Not only did he suggest that people want nothing more than to be network administrators – the homeowner as Scotty – but he led the audience into a mockup of the bedroom of the future, the walls of which were covered entirely in computer screens. For some perverse reason, I couldn’t help but think of that episode from the old Garry Shandling Show when Garry has the big mirror installed on the ceiling over his bed. He’s had a sentence etched into the corner of it: “Objects in mirror are larger than they appear.”

Gates wants to sell platforms. Jobs just wants to make tools.

Jobs, in fact, couldn’t possibly be more out of touch with today’s Web 2.0 ethos, which is all about grand platforms, open systems, egalitarianism, and the erasing of the boundary between producer and consumer. Like the iPod, the iPhone is a little fortress ruled over by King Steve. It’s as self-contained as a hammer. It’s a happening staged for an elite of one. The rest of us are free to gain admission by purchasing a ticket for $500, but we’re required to remain in our seats at all times while the show is in progress. We’re not even allowed to change the damn battery. In Jobs’s world, users are users, creators are creators, and never the twain shall meet.

Which is, of course, why the iPhone, like the iPod, is such an exquisite device. Steve Jobs is not interested in amateur productions.

I can’t understand it, officer — my Mondeo just keeps crashing

From today’s New York Times

LAS VEGAS, Jan. 7 — Bill Gates, the chairman of Microsoft, is using the Consumer Electronics Show here to highlight several new consumer-oriented products and to unveil a partnership with the Ford Motor Company to build Microsoft technology into several Ford models…

And to think that Ford was doing quite nicely, at least when compared to GM…

Luckily, the problem will be easy to fix. Just reinstall the engine every few months. And accept the fact that your car stereo will no longer connect to your iPod.

The Vista EULA

Very acute piece by Scott Granneman about the Vista licence agreement. No surprises for those of us who distrust Microsoft, but it ought to be sobering for anyone who does — or who doesn’t care what they are signing up to.

A long time ago, a high school kid who wasn’t that great of a student told the class, after a long discussion about governments and politics, “Well, here’s what I’ve learned: socialism is fair but doesn’t really work, while capitalism isn’t fair but does work mostly.” Not too bad for a 9th grader.

More recently, I had the adults in “Technology in Our Changing Society” read both the Windows XP EULA and the GNU General Public License. When I asked them what they thought, one woman said, “The EULA sounds like it was written by a team of lawyers who want to tell me what I can’t do, and the GPL sounds like it was written by a human being who wants me to know what I can do.” Nice

The next version of Windows is just around the corner, so the next time we discuss software licensing in my course, the EULA for Vista will be front and center. You can read the Microsoft Vista EULA yourself by going to the official Find License Terms for Software Licensed from Microsoft page and searching for Vista. I know many of you have never bothered to read the EULA – who really wants to, after all? – but take a few minutes and get yourself a copy and read it. I’ll wait.

Back? It’s bad, ain’t it? Real bad. I mean, previous EULAs weren’t anything great – either as reading material or in terms of rights granted to end users – but the Vista EULA is horrendous…

He’s right: it is. What’s particularly interesting to me is the way it precludes users from running the two cheapest versions of Vista with virtualisation software like Parallels Desktop.

Longish article. Worth reading in full.

Vista flaws begin to emerge

There’s a certain predictability about this. According to John Markoff in the New York Times…

Microsoft is facing an early crisis of confidence in the quality of its Windows Vista operating system as computer security researchers and hackers have begun to find potentially serious flaws in the system that was released to corporate customers late last month.

On Dec. 15, a Russian programmer posted a description of a flaw that makes it possible to increase a user’s privileges on all of the company’s recent operating systems, including Vista. And over the weekend a Silicon Valley computer security firm said it had notified Microsoft that it had also found that flaw, as well as five other vulnerabilities, including one serious error in the software code underlying the company’s new Internet Explorer 7 browser.

The browser flaw is particularly troubling because it potentially means that Web users could become infected with malicious software simply by visiting a booby-trapped site. That would make it possible for an attacker to inject rogue software into the Vista-based computer, according to executives at Determina, a company based in Redwood City, Calif., that sells software intended to protect against operating system and other vulnerabilities…

Left hand down a bit

From today’s New York Times

“I’m used to being in companies where I am in a rowboat and I stick an oar in the water to change direction,” said Mr. Berkowitz, who ran the Ask Jeeves search engine until Microsoft hired him away in April to run its online services unit. “Now I’m in a cruise ship and I have to call down, ‘Hello, engine room!’ ” he adds with an echo in his voice. “Sometimes the connections to the engine room aren’t there.”

New Acrobatics

Although I use pdf files a lot, I dislike Adobe Acrobat intensely. For me, one of the great things about Mac OS X is that it enables me to create a pdf from any document without ever resorting to the Adobe program.

Wade Roush has much the same attitude to Acrobat, which is why his review of the latest release is interesting. Sample:

I’ve spent the past few days testing Acrobat 8 and an associated Web service, Acrobat Connect. I’m pleasantly surprised by the number of new features Adobe has provided to help people work together on documents over the Internet–even if those documents aren’t PDFs. When combined, Acrobat 8 and Acrobat Connect form a powerful (and potentially cheaper) alternative to established collaboration and presentation systems such as WebEx and Microsoft’s Live Meeting and Office Groove 2007. They also show how Adobe is beginning to benefit from its 2005 acquisition of Macromedia, the company that founded the interactive-multimedia industry.

Veteran Acrobat users needn’t worry that they’ll lose anything. Acrobat 8 includes all of the core functions of Acrobat 7, including the ability to create, review, search, encrypt, and export PDF documents, and to convert other kinds of documents, such as e-mails, Web pages, and Word files, into PDFs. (I tested Acrobat 8 Professional, which retails at $449. Acrobat 8 Standard, at $299, leaves out a few specialized features, such as the ability to work with CAD documents and create fillable PDF forms. Adobe Reader 8.0, the latest version of the company’s stripped-down PDF viewer, is still a free download.)

It’s the new collaboration features, however, that have me rethinking my negative attitude toward Acrobat and PDF. The features change PDF files–which I’d always seen as the electronic equivalent of museum cases, preserving sacred, untouchable text–into living documents that any number of people can alter, either separately or in concert.

For instance, Acrobat 8 allows users to create blank PDFs and add text by typing, just the way one would with a new Word file. That’s a major shift in itself; it means PDF can be a document’s “native” format, not just a way to package material created using other applications.

The program also offers better tools for providing feedback about PDF documents–a key feature for professionals like lawyers, publishers, or journalists. Conveniently, all of Acrobat’s commenting tools now appear in a single floating toolbar. If you don’t like the way your boss rewrote your section of the company’s annual report, the toolbar provides a whole playground of tools for expressing yourself: beyond the traditional colored-highlighter tool, there are tools for creating deletions and insertions, sticky notes, boxes, circles, freehand drawings, pretty little thought bubbles or “clouds,” draggable “callouts” with arrows that point to a specific passage, and “rubber stamps” saying things like “Draft,” “Confidential,” and “Sign Here.” You can even attach an audio file downloaded from your dictation machine.

Even cooler, though, is a new collaboration feature called Shared Reviews. When it’s activated, comments and markups added to a PDF file by reviewers are no longer saved within the document itself, but are uploaded to a central location on an organization’s computer network, such as a network server or Web server. Every time a team member opens the document, Acrobat retrieves the latest changes from the server. Whenever a reviewer adds a new comment, the program notifies all of the other reviewers. In other words, team members no longer have to wait their turn for access to a document, or create separate edited versions that someone must eventually merge back into the “master copy.” With Shared Reviews, many people can work on the same document in parallel.

My guess is that this might worry Microsoft quite a lot. Those of us who work in the Open Source world know that one of the factors which makes companies wary of moving to Open Office is that they have built their corporate working procedures around the commenting tools in Microsoft Word. (Virtually every legal firm in the western world, for example, uses the program in that way.) But companies also use Acrobat to “freeze” the final Word document in pdf form. If Adobe is offering a way of doing all this in Acrobat without having to go through the Word phase first, then they might find it an attractive proposition.

Where to stick those Zunes

This is lovely — an imagined transcript of a forthcoming meeting between the management of Universal and Steve Jobs. Written with great panache by John Gruber. It opens thus:

Early 2007. The Executive Boardroom, Universal Music Group Headquarters; Santa Monica, California

A large table dominates the room. Seated on one side is Universal Music CEO Doug Morris and six Universal attorneys, three on each side of Morris. On the other side sits Steve Jobs and one Apple attorney. On the table in front of Morris and each of the Universal attorneys are various neatly stacked folders, contracts, and legal pads. In front of Jobs the table is completely clear; he holds nothing in his hands.

Morris: Steve, it’s great to see you again. I hope your flight was good.

Jobs: It was terrific, thanks.

Morris: Well, let’s get right down to it. I’m sure you heard, together with our friends at Microsoft, we created a really interesting arrangement for their “Zune”. What it is, is that for each hardware unit Microsoft sells, Universal gets a small fee. A nominal fee.

Morris uses his fingers to indicate the quotes.

Jobs: Yes. Very interesting.

Morris: A pittance, really. But what it is, is a small step toward compensating us for the stolen music that belongs to us which we all know is being stored on these sorts of devices. Like the Zune. And, you know, like the… iPod. Your iPod. The iPod. You know I got my kids a bunch of those “Nano” ones for Christmas. Big hits. They love ’em. They really do.

Jobs: Thanks.

Morris: So, uh, we feel that this Zune arrangement is really the future of the, you know, the synergy between our industries. Between music and electronics. And we really feel that this deal is the future. And given the way you’ve led Apple into this future, Steve — and you know, you really have been a leader in this regard — we feel you’re going to want to stay in a leadership position.

Morris, pauses, as though to offer Jobs a turn to speak. Jobs, smiling, says nothing.

Morris: We feel it’d be in both our interests — Apple’s and Universal’s — for you to retake the lead in this regard. I’ll just lay it all on the line here, Steve. Now this doesn’t leave this room, OK?

Jobs: Sure.

Morris: Our deal with Microsoft is for one dollar per Zune. There it is. That’s it. (Pause.) And we’re really happy with that, that’s quite a deal. But we really want to see you guys at Apple remain in a leadership position in this market. You guys are number one and we want you to stay there. So we think Apple should do, you know, two dollars per iPod. That’d send a message that you guys are still number one, and you intend to stay there.

Morris sits rigidly, as though braced for an argument.

Jobs: Two bucks?

Morris: That’s right. Two bucks. And we’ll work something out with those little Shuffle thingies. You know, maybe we do one percent instead. One buck out of each hundred, retail. You do this, and then, you know, we’ll relicense our wonderful music library for the iTunes.

Jobs: That sounds great. That’s a great idea.

Jobs goes on to remind the Universal guys that all the music on iPods goes through Macs (and PCs) and wonders if they’d like a royalty cut on Macs as well. The Universal crowd begin to salivate. This is going much better than they expect. Then…

Jobs: But I have a better idea.

Jobs leans forward, and arches his eyebrows.

Morris: OK, sure.

Jobs: How about you take one of those white Zunes and you turn it into a brown one, Doug.

Jobs beams the full Steve Jobs smile.

Morris: Pardon?

Apple Attorney: Mr. Jobs is suggesting that you take a white Microsoft Zune 30 gigabyte digital music player and insert it into your rectum.

Jobs: In fact, how about one for each of you? (Gestures to Universal attorneys.) Seven Zunes — that should double their sales for the week.

Morris: —

Jobs: And Universal Music will get seven dollars.

Jobs sits back in his chair, beaming proudly.

Morris has broken out in a bit of a sweat. He wipes his forehead.

Morris: Steve, I don’t think this…

Jobs: Doug, it’s not a problem at all. The Zunes are on me.

Morris: I’m really sorry Steve. I’m sorry. I’ll tell you what: How about we just continue the current deal. The deal we already have. 99 cents a song on the iTunes and that’s it. That sounds like a better idea now that I think about it.

Jobs: That sounds great.