Wonderful column by Simon Caulkin on why the New Labour regime’s obsession with ‘targets’ is nuts. Excerpt:
Because they are products of one world view applied to another – reductive mechanical measures applied to non-mechanical systems – targets have unpredictable and quickly ramifying consequences. To cut waiting lists hospitals do easier, rather than more urgent, operations; to meet exam pass rates schools exclude difficult students or encourage them into easier subjects; and to hit City earnings targets companies overstate profits or cut advertising or R&D budgets. Enron was the most target-driven company on earth, and to meet its targets it tore itself apart. The reply to ministers’ repeated refrain that ‘the private sector has targets’ is: look at Enron…