From a “Blogging in an expert society” by Ken Smith:
At least there are certain mistakes that bloggers don’t often make:
They usually don’t pull rank.
They usually don’t insist that a problem can be solved only by a certain kind of expert or talked about only in one kind of language.
They tend to think that people’s experience has something to offer.
They assume that tradition or dogma should be challenged by people reflecting on their experiences.
They get riled up, but down deep they like to hear more voices, not fewer. They want their turn to speak, not the only turn. They get really impatient, but down deep they want democracy.
(HT to Dave Winer)