Corporate cant

Waitrose1

Waitrose2

These nauseating posters greeted me this afternoon on arriving at Waitrose to do some shopping. What really grates is the saccharine misrepresentation, which is a bit like a visual version of those really annoying female Classic FM disc jockeys.

It’s not ‘my’ bloody Waitrose. It’s Waitrose’s bloody Waitrose. And inside the place has been transformed into a kind of aircraft hangar while the ceiling has been removed to facilitate the installation of the so-called ‘improvements’.

Which ‘improvements’ were not commissioned to make life easier for me, by the way, but to increase the store’s turnover per square foot.

Nailing the Google mindset

I’m reading The Circle, Dave Eggers’s terrific new novel. The blurb describes it thus:

Set in an undefined future time, The Circle is the story of Mae Holland, a young woman hired to work for the world’s most powerful internet company. Run out of a sprawling California campus, the Circle has subsumed all the tech companies we know of now, linking users’ personal emails, social media, banking, and purchasing with their universal operating system, resulting in one online identity and a new age of civility and transparency.

Everything about the fictional company, as described by Eggers, screams “Google”. But in an interview on McSweeney’s he denies that it’s modelled on any particular company:

Q: Is this book about Google or Facebook or any particular company?

No, no. The book takes place after a company called the Circle has subsumed all the big tech companies around today. The Circle has streamlined search and social media into one system and that’s enabled it to grow very quickly in size and power.

Q: The campus described is so vivid. People will assume you’ve been to all the Silicon Valley tech campuses, especially Google.

There was a point where I thought I should tour some of the tech campuses, but because I wanted this book to be free of any real-life corollaries, I decided not to. I’ve never been to Google, or Facebook or Twitter or any other internet campus, actually. I didn’t interview any employees of any of these companies, either, and didn’t read any books about them. I didn’t want to be influenced by any one extant company or any actual people. But I’ve been living in the Bay Area for most of the last twenty years, so I’ve been very close to it all for a long time.

Well, if he hasn’t been to Google, then he’s clearly a fantastically intuitive writer because he seems to me to have nailed the creepy zeitgeist that pervades these tech companies. As in this passage:

Mae knew that she never wanted to work – never wanted to be – anywhere else. Her hometown, and the rest of California, the rest of America, seemed like some chaotic mess in the developing world. Outside the walls of the Circle, all was noise and struggle. But here, all had been perfected. The best people had made the best systems and the best systems had reaped funds, unlimited funds, that made possible this, the best place to work. And it was natural that it was so, Mae thought. Who else but utopians could make utopia?

Spot on. This is IMHO a terrific, bitingly satirical, perceptive novel — though not everybody agrees with me about that.

Telling it like it is: Andrew Wylie on publishing

Laura Bennett has a lovely interview with the celebrated literary agent, Andrew Wylie, in the new Republic. It contains some memorable quotes.
For example:

“The biggest single problem since 1980 has been that the publishing industry has been led by the nose by the retail sector. The industry analyses its strategies as though it were Procter & Gamble. It’s Hermes. It selling to a bunch of effete, educated snobs who read. Not very many people read. Most of them drag their knuckles around and quarrel and make money. We’re selling books. Is a tiny little business. It doesn’t have to be Walmartized.”

And I particularly liked this exchange:

Q: you grew up with a father who worked in publishing. Was there a disdain for mass-market fiction in your house?

A: Not really. I think what I wanted to know was: Is it possible to have a good business? The image I had was, if you represented writers were good, they and you were doomed to a life of poverty and madness and alcoholism and suicide. Dying spider plants and grimy windows on the Lower East Side. On the other side of my family, there were bankers. So I wanted to put the two together.

Q: how did you put the two together?
A: What I thought was: if I have to read James Mitchener, Danielle steel, Tom Clancy, I’m toast. Fuck it. This is about making money. I know where the money is. It’s on Wall Street. I’m not going to sit around reading this drivel in order to get paid less than a clerk at Barclays. That’s just stupid. So if I want to be interested in what I read, is there a business? Answer: yes, there is.

And the way to make it a business, I figured out, was: One, if you’re going to represent the best, you must represent a preponderance of the best. You’ve got to be very aggressive about representing the right people. Two, it has to be international and seamless.

Stranger than fiction: the Umbrella Man and the assassination of JFK

Over at our research project I’ve been brooding on the conspiracy theories surrounding what happened to Building 7 in 9/11, and then fell to thinking about frame 313 of the famous Zapruder film of the assassination of JFK (which, at least until the advent of YouTube must have been the most-watched home movie in history). Here’s how Ron Rosenbaum, writing in the Smithsonian Magazine, summarises the key sequence in the film:

As the motorcade approaches, we see JFK’s car emerge from behind a sign that had been temporarily blocking the view. Suddenly, we see JFK clutch his throat. Jackie leans over to attend to him. An instant later, in Frame 313, it looks like a lightning bolt strikes JFK’s head. We see it blown up and thrown back. Jackie frantically crawls over the rear seat of the open car and climbs onto its rear deck grasping at something that has been described as a piece of her husband’s shattered skull. If Frame 313 is the forensic peak of the Zapruder film, this sight is the almost-unbearable emotional heart of it.

Rewind to Frame 313: The visceral impression that the blast came from in front of JFK and blew his head backward is powerful. There have been arguments that this is a kind of optical illusion—the most convincing to me being that JFK had been hit from behind after the previous frame, 312, slamming his chin forward to his chest, and his head was rebounding backward in Frame 313.

And it would be so much easier to dismiss the impression of a frontal shot as an illusion, because otherwise you’d have to doubt the conclusion of the Warren Commission that Lee Harvey Oswald, who was positioned behind the president, was the lone gunman.

But it would be a dozen years before most of the world would see Frame 313.

What brought Building 7 to mind was the parallel with the critical frames in the Zapruder film: any lay observer of the Building 7 collapse would probably conclude that it must have been an example of controlled demolition; and I guess that most lay observers of that awful moment in the Zapruder film would conclude that the shot must have come from the front rather than from the rear — and therefore that there must have been more than one gunman.

And here we come to one possible explanation for why some conspiracy theories can be so compelling: it is that non-conspiratorial explanations seem so implausible or far-fetched that the most rational approach is to reject them. And at this point I came on this intriguing short film by Errol Morris, the documentary-maker who won an Oscar for The Fog of War, his film about Robert MacNamara and the Vietnam War. Morris was the guy (I think) who first noticed that just as the motorcade reached the point where the President was shot, there was a man standing under a black umbrella (this on a brilliantly sunny morning), and this observation led to some pretty arcane conspiracy theories. But I will let him tell the story in his own words.

The JFK assassination is probably the most inquired-into killing in history. But intensity of re-examination can have various results. As John Updike observed in the New Yorker of December 9, 1967 when reviewing some of that re-examination,

“We wonder whether a genuine mystery is being concealed here or whether any similar scrutiny of a minute section of time and space would yield similar strangenesses – gaps, inconsistencies, warps, and bubbles in the surface of circumstance. Perhaps, as with the elements of matter, investigation passes a threshold of common sense and enters a sub-atomic realm where laws are mocked, where a person is how the life-span of beta particles and the transparency of neutrinos, and where a rough kind of averaging out must substitute for the absolute truth. The truth about those seconds in Dallas is especially elusive; the search for it seems to demonstrate how perilously empiricism verges on magic.”

Or, as Errol Morris puts it in the film:

“If you put any event under a microscope you will find a complete dimension of completely weird, incredible things going on. It’s as if there’s the macro level of historical research with things sort of obeying natural laws, the usual things happen, unusual things don’t happen. And then there’s this other level where everything is really weird.”

I like his concluding riff:

“What it means is if you have any fact which you think is really sinister, right, is really obviously a fact which can only point to some really sinister underpinning, forget it, man. Because you can never on your own think of all the non-sinister, perfectly valid explanations.”

It’s also worth noting that in 1976, after frame 313 was finally shown on US TV, the House of Representatives set up a special inquiry to re-examine the assassinations of JFK and Martin Luther King. In relation to the Kennedy assassination, the House Select Committee on Assassinations concluded that there was a second gunman on the grassy knoll in Dallas and that JFK was therefore killed by a conspiracy. But that conclusion was largely based on acoustic evidence which was later challenged and discredited.

An interesting factoid: the part of the Guardian office in London where the investigative reporters’s desks are clustered is sometimes irreverently referred to as “the grassy knoll”.

Canarios: John Williams

Many years ago I worked (on the New Statesman) with John Williams’s mother. One day a lovely, long-haired boy appeared in the office with a present for his Mum. It was the first time I’d ever laid eyes on the lad, who was already prodigiously successful, earning more money than he knew what to do with. (He once tried to buy his mother a Range Rover, despite the fact that she didn’t drive.) Yesterday, I came on this video on YouTube which shows him exactly as I remember him. And playing one of my favourite pieces too.

Ye olde drunken louts

As any university teacher (and administrator) knows, binge drinking by undergraduates is one of the curses of university life — which is why the decision by University College Cork to offer students the option of alcohol-free accommodation is such a good idea.

But then I was reading Parson Woodforde’s diary and found this entry for November 4, 1761 (when he was a Scholar at New College, Oxford):

“Dyer laid Williams 2s 6d that he drank 3 pints of wine in 3 Hours, and that he wrote 5 verses out of the Bible right, but he lost. He did it in the B.C.R. [Bachelor’s Common Room], he drank all the Wine, but could not write right for his Life. He was immensely drunk about 5 Minutes afterwards.

Plus ca change…

Remembering Seamus Heaney

Seamus Heaney was my idea of what a great Irishman should be: deeply conscious and proud of his ancestry, yet alive to the vicious contradictions of our history. Alert to his eminence, yet never trading on it — a sensible move in a society famous for its “begrudgers”, the folks who are forever seeking to cut down any tall poppy that dares to raise its head. They called him “Famous Seamus”, but the epithet never did him any damage.

One of the few things that made me proud of my country in recent years was the discovery that, at the state banquet to mark Queen Elizabeth’s landmark visit to Ireland, Heaney was seated at the top table, opposite the Queen. It was such a lovely change to see that a country which for so many years vilified and ignored its writers (“the old sow that eats her farrow”, as Joyce put it) finally had the grace to recognise a native genius.

I’ve always loved his poetry, especially the way he captured the tactility of things — the smell of sodden flax, the heft of a spade or the weight of a sod of turf. Here he is writing about helping his mother fold the bedlinen:

The cool that came off sheets just off the line
Made me think the damp must still be in them
But when I took my corners of the linen
And pulled against her, first straight down the hem
And then diagonally, then flapped and shook
The fabric like a sail in a cross-wind,
They made a dried-out undulating thwack.
So we’d stretch and fold and end up hand to hand
For a split second as if nothing had happened
For nothing had that had not always happened
Beforehand, day by day, just touch and go,
Coming close again by holding back
In moves where I was x and she was o
Inscribed in sheets she’d sewn from ripped-out flour sacks.

He evoked wonderful responses in people. After he’d had his stroke he was rushed to hospital in Letterkenny in Donegal. Bill Clinton was in Northern Ireland at the time on peace process business, and when he heard about Heaney, he secretly changed his schedule and raced to Letterkenny, astonishing the hospital staff, and no doubt the poet himself. At that moment Clinton went up a mile in my estimation. I cannot imagine a contemporary politician who has that kind of sensibility.

Seamus will have one hell of a funeral. And, who knows, maybe Clinton will come.

How comprehensive surveillance undermines democracy

Preston_column

A key ingredient of a democratic society is the existence of free media that can hold power to account. One essential requirement for free media is the ability of journalists to protect the identity of their sources – a contemporary equivalent of the sanctity of the confessional in earlier times, but with a public interest dimension. The existence of comprehensive surveillance – plus the legal intimidation that goes with it (a la Miranda) – makes it impossible to protect confidential sources. That’s why WikiLeaks’s development of a secure, anonymous drop-box was such a significant innovation. But, given what we now know about the capabilities of the NSA and GCHQ, I don’t think any journalist could now, in good faith, give an undertaking of confidentiality to any source with whom s/he communicated electronically.

One big puzzle for me is why so many journalists – at least in Britain – don’t seem to appreciate how radical the threat to journalism has become. After all – as Peter Preston pointed out in a terrific column yesterday – the next David Miranda might be working for the Daily Mail.

In the British case, there are probably local factors at work – in particular the visceral hatred that the tabloid press has for the Guardian. [Full disclosure: I write for the Observer, which is a sister paper of the Guardian.]

You think I jest? A few years ago, one of the people who worked most closely with Tony Blair when he was prime minister observed to one of my academic colleagues that during the Blair premiership one rule-of-thumb for news management in Downing Street was that “the best way to bury a story was to have it published on the front page of the Guardian“. When my colleague expressed puzzlement, he explained: “because then the Daily Mail wouldn’t touch it”.